Southampton · Heat pump installation
Heat pump installation in Bitterne, Southampton
Air source heat pumps in Bitterne from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- Checking whether planning permission is needed
- Working out whether radiators need upsizing
- Comparing heat pump types
Bitterne: your questions answered
Is Bitterne within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
Can I get the Boiler Upgrade Scheme grant in Bitterne?
Bitterne is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Do I get paperwork after the visit?
Yes. Each visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. Keep them with the manual and the warranty documents.
How long will it take to install a heat pump?
Expect it to take several days for an air-to-water system with a new cylinder, less for an air-to-air system. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
Do you have a 24/7 line?
Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we will advise on what to do next.
How much does an air source heat pump cost?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder, and air-to-air systems are priced after a survey.
Will my radiators work with a heat pump?
Some radiators may be fine as they are, and some may need to be larger. At the lower temperatures a heat pump uses, radiators need more surface, and the survey checks each one.
Air source heat pumps in Bitterne
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb isn’t good enough. If you are dealing with checking emitters for a heat pump and finding a place for the outdoor unit, we can help.
Homes around Bitterne usually have space for an outdoor unit and a hot water cylinder, so the main questions are heat loss, radiators and the electrics.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Location
- Bitterne (SO18, SO19)
- Wider area
- Southampton
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed, in writing
- Certified
- F-Gas certified, NICEIC approved, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
Keeping the system healthy
Simple habits make a real difference. Our advice:
- Read the manufacturer’s warranty terms for your brand
- Keep up with insulation and draught-proofing
- Ask about the grant before you commit
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Do not cover radiators with furniture or heavy curtains, as the system relies on them giving out heat.
What happens on the day
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, which takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Around Bitterne, access is typically simple, though gates and garden access are worth mentioning.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Arrange for someone to be there to let us in
- Tell us about parking and loading
- Keep pets and children away from the work area
How to get a quote
To help us quote: where the property is and what kind of building it is, a few pictures, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, ring 07833 053749 or email us.
Advice
Honest limits
An honest diagnosis matters more to us than a booking, so here’s what air source heat pumps will not do:
- Draught-proofing and insulation upgrades
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Grants for hybrid systems or replacements of low-carbon systems
If you’re not sure, just call us on 07833 053749 or use the quote form and we’ll give you a straight answer before booking.
Parts of the system we cover
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
- Underfloor heating
What affects the quote in Bitterne
A fixed price needs a few facts first. We look at:
- The size of the job
- What kind of system it is
- Access, including height, roofs and ladders
Typical ranges are on our prices page, but your price depends on the job in front of us. Call for a fixed-price quote, and we’ll explain what it covers.
What we need to know
When you call or email, these details help:
- The address and the type of property
- Any previous service or F-Gas records
- Any error code or flashing light on the display
For air source heat pumps in Bitterne, phone 07833 053749. Let us know the type of property and what you need, plus some pictures if they’re to hand. Enquiries get a reply the same working day.
What a heat pump looks like in Bitterne
Bitterne is within about 2 miles of the coast. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The Valuation Office Agency’s council tax figures show about 43% of homes in and around Bitterne date from 1919 to 1939, and about 61% of households live in detached or semi-detached houses, according to Census 2021 figures. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
If you live near Bitterne station, the survey compares air-to-water and air-to-air for your home before anything is quoted. Period properties close to Church of the Holy Saviour can suit a heat pump, though insulation and any heritage protection are checked first.
Bitterne is about 1 mile east of Southampton, in Southampton. We cover Bitterne for air source heat pumps, along with the rest of Southampton. Bitterne is one of 40 places in Southampton we cover. The nearest of our city pages is Guildford, around 41 miles from Bitterne.
Work in SO18 and SO19 follows the same survey, fixed-price quote and written records as everywhere else we cover. Bath Road, Ruby Road and Dean Road and the roads off them are all inside our area. Other places close to Bitterne include Northam (1 mile west), Bitterne Park (1 mile north-west), Itchen (1 mile south-west), Midanbury (1 mile north) and Harefield (1 mile north-east). Larger places within reach include Shirley (3 miles west), Regents Park (3 miles west), Maybush (4 miles west) and Coxford (4 miles west).
Around Bitterne
Around Bitterne, our work takes us to homes and businesses near Itchen College, Riverside Park and St Mary's Independent School. Bitterne’s nearest station is Bitterne station, about 0.7 miles north-west. Well-known places in the area include Bitterne Local History Society Heritage And Research Centre (less than half a mile north-west) and Marlands Shopping Centre (2 miles west). For a walk, there’s Netley Common.
Nearby places to Bitterne
Other services in Bitterne
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead