Southampton · Heat pump installation
Heat pump installers in Bassett
We cover Bassett for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Choosing between air-to-water and air-to-air
- Questions about listed buildings or conservation areas
- Replacing a combi boiler with a heat pump
How we handle air source heat pumps in Bassett
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. We are often asked to deal with questions about the Boiler Upgrade Scheme and deciding which kind of heat pump suits the home, on hot water cylinders, homes heated by oil, LPG or gas and underfloor heating.
Homes around Bassett normally have space for an outdoor unit and a hot water cylinder, so the main questions are heat loss, radiators and the electrics.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork so it’s to hand next time.
- Place
- Bassett (SO16, SO17, SO15)
- Region
- Southampton
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Response
- Same working day
- Price
- Fixed after a survey or pictures
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Call
- 07833 053749
- Checked
- 30 October 2026
Owner checks or an engineer?
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
What else we do in Bassett
How it works
You don’t need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Seeing the property in photos first helps us plan the trip to Bassett.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
How to prepare
- Make sure someone can let us in at the agreed time
- Keep pets and children away from the work area
- Clear access to the fuse board
Get a fixed-price quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.
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When to call us in Bassett
Some people want to move away from burning fossil fuels at home. A heat pump runs on electricity and takes heat from the outside air, which is why it fits that aim.
Any of these is worth a proper look:
- Questions about the Boiler Upgrade Scheme
- Replacing a combi boiler with a heat pump
- Choosing between air-to-water and air-to-air
Older homes near St Michael and All Angels Church may need extra checks for planning and heat loss before a heat pump is designed.
Questions to ask before booking
- Whether the price is fixed or an estimate
- What’s in the price and what is not
- Whether the manufacturer’s warranty depends on regular servicing
Your questions about air source heat pumps in Bassett
Is the heat pump grant available in Bassett?
Bassett is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You don’t apply yourself: the MCS certified installer does, which is us.
Is Bassett within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and pictures, and we reply the same working day.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. Air-to-air doesn’t heat hot water and the survey helps decide.
Does servicing affect my warranty?
Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.
Which accreditations do you hold?
As the law requires for refrigerant work, we’re an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Is there a survey before the work?
Yes. Photos often do the job for simple work, while larger systems and faults that need testing are seen on site.
Can landlords and managing agents book you?
Yes. Homeowners, landlords, agents and businesses all book us in Bassett and across Southampton. Tell us who should receive the paperwork.
Let and managed properties
If you look after several properties, we can quote and plan the work across all of them. Each property gets its own records, so each one has its own history.
Facilities teams in offices, schools and public buildings book us too in Bassett and across Southampton. Work can be phased by floor, zone or building around the people who use them.
Air source heat pumps around Bassett
Bassett lies within about 3 miles of the sea. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. There are 2 conservation areas within a mile of the centre of Bassett. Where a home is affected, the outdoor unit position is settled with Southampton council, typically the planning authority here before the heat pump design is finished. About 44% of homes across Bassett and its surrounding area date from 1945 to 1972, according to Valuation Office Agency council tax records. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period.
If your home is listed, like South Stoneham House about 1.5 miles east, listed building consent comes before any heat pump work.
Bassett is about 2 miles north-west of Southampton, in Southampton. For air source heat pumps in and around Bassett, it’s easy to get a fixed-price quote: please ring us on 07833 053749 or drop us a line. We work across London and the South East, Bassett included. Our Southampton coverage runs to 40 places, Bassett among them. Guildford, roughly 42 miles off, has its own page on this site.
All of SO16, SO17 and SO15 is within our area, from busy streets to back roads. You’ll find streets such as Burgess Road, Pointout Road and Chetwynd Road, and we cover them all. Places around Bassett that are also on our list: Highfield (1 mile south-east), Lordswood (1 mile west), Chilworth (1 mile north), Coxford (1 mile west) and Shirley (2 miles south-west). Further out, we also cover Thornhill (4 miles south-east), Chartwell Green (3 miles east), Harefield (3 miles south-east) and Itchen (3 miles south-east).
What’s near Bassett
We fit and service air conditioning in homes and premises around The Bellemoor pub, Southampton Common and Saint George Catholic Voluntary Aided College Southampton and the streets around them. For rail, the closest station is Swaythling station, roughly 1.5 miles east of the centre. Nearby you will also find Netley Castle (4.9 miles south-east) and Foresters Museum & Archive (2.1 miles south). For a walk, there’s Flexford Nature Reserve.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath