Southampton · Heat pump installation
Bassett Green air source heat pumps
Expert air source heat pumps for Bassett Green: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- Replacing a combi boiler with a heat pump
- Choosing between air-to-water and air-to-air
- Finding a place for the outdoor unit
How we handle air source heat pumps in Bassett Green
A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. The technology is close to air conditioning, which is why we install both, and air-to-air heat pumps are sometimes simply called air conditioning. If you’re dealing with checking whether planning permission is needed and plans to switch to electric heating with a heat pump, we can help.
Homes around Bassett Green normally have space for an outdoor unit and a hot water cylinder, so heat loss, radiators and the electrics are what we check.
Warranty periods vary by brand and by product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Bassett Green (SO16, SO17, SO18)
- Region
- Southampton
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Replies
- We reply the same working day
- Quote
- Fixed, in writing
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Call
- 07833 053749
- Last updated
- 30 October 2026
Air source heat pumps in Bassett Green: the local picture
Bassett Green lies within about 3 miles of the sea. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. About 39% of homes in Bassett Green and the neighbourhoods around it were built between the wars, according to the Valuation Office Agency’s council tax figures. For homes of that age, the survey checks the insulation, the radiators and the hot water setup.
South Stoneham House, roughly 0.6 miles east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Bassett Green is about 2 miles north of Southampton, in Southampton. Our engineers cover Bassett Green for air source heat pumps and across the rest of Southampton. Bassett Green is one of 40 towns, villages and districts in Southampton where we work. The nearest of our city pages is Guildford, around 41 miles from Bassett Green.
We work across SO16, SO17 and SO18 for air source heat pumps and the streets around it. The M27 serve Bassett Green, which keeps journeys to surveys and visits simple. Places around Bassett Green that are also on our list: Swaythling (1 mile east), Portswood (1 mile south), Mansbridge (1 mile east), St Denys (1 mile south) and North Stoneham (1 mile north). We also work in nearby towns such as Regents Park (3 miles south-west), Thornhill (3 miles south-east), Harefield (3 miles south-east) and Itchen (3 miles south).
Local landmarks in Bassett Green
Typical jobs here are in properties near Riverside Park, The Brook pub and Cantell School, among other places. The closest station to Bassett Green is Swaythling station, about 0.6 miles east of the centre. A little further out are Royal South Hants Hospital (1.9 miles south) and Bitterne Local History Society Heritage And Research Centre (2.1 miles south-east). Green spaces nearby include Flexford Nature Reserve.
Questions from Bassett Green
Does sea air affect air conditioning in Bassett Green?
It can. Bassett Green is within about 3 miles of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.
Will a heat pump in Bassett Green need planning permission?
That depends on the building and where the outdoor unit goes. There’s a conservation area, the Ethelburt Avenue Conservation Area, close to central Bassett Green. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Southampton council, which is usually the planning authority for Bassett Green.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Each visit is written up, with F-Gas records where refrigerant work is involved.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Can I get a grant for an air-to-air heat pump?
Only in limited cases, with a grant of £2,500. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.
Which manufacturers do you install and repair?
We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
How much does an air source heat pump cost?
For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air prices are set after a survey, and we confirm the VAT on the quote.
Towns and villages near Bassett Green
More services for Bassett Green
How the visit works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. Tell us about any gates or steps at your property near Bassett Green when you book.
- First, a chat about the property and your goals for the heating.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Let us know if the building has a permit or sign-in process
- Make sure we can reach the outdoor unit, or where it will go
- Make sure someone can let us in at the agreed time
Getting a price
Need a price for air source heat pumps? Please phone 07833 053749 or send an email with a few details about the property. We will talk you through the options and give you a fixed-price quote before you commit to anything.
Related advice
Common problems we fix in Bassett Green
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Eligibility depends on the property, the system and the scheme rules and we confirm it before you go ahead.
The things we’re asked about most include:
- Finding a place for the outdoor unit
- Plans to switch to electric heating with a heat pump
- Checking whether planning permission is needed
Older homes near St Alban's Church may need extra checks for planning and heat loss before a heat pump is designed.
What your quote should include
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
- Whether the quote shows VAT clearly
- Whether anyone has checked the property or the system first
For landlords and property managers
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We can quote either party and send the records to whoever needs them.
Managing agents often deal with us directly. Send the address, what’s needed and how access works and we will come back with a fixed-price quote.
Before you call an engineer
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and call us on 07833 053749 or send an email.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager