Surrey · Heat pump installation
Windlesham air source heat pumps
Air source heat pumps for Windlesham and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- Questions about the Boiler Upgrade Scheme
- Questions about listed buildings or conservation areas
- Finding a place for the outdoor unit
Windlesham questions
Will a heat pump in Windlesham need planning permission?
It comes down to the building and the spot chosen for the outdoor unit. There’s a conservation area, the Updown Hill Windlesham Conservation Area, close to central Windlesham. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Surrey Heath council, which is typically the planning authority for Windlesham first.
Is the heat pump grant available in Windlesham?
Yes, the scheme covers homes in England, including Windlesham, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
How long will it take to install a heat pump?
It takes a few days on site, depending on the cylinder, the radiators and the pipework involved. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
Do you offer maintenance contracts?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Every visit is recorded and F-Gas records kept where they apply.
Will you make a mess?
We start with protection: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us in Windlesham and across Surrey. Tell us who should receive the paperwork.
Does servicing affect my warranty?
It can, for some brands. Send us the make and model and we’ll tell you what the manufacturer expects, and book the service at the interval they recommend.
Air source heat pumps in Windlesham
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers hot water cylinders, air-to-air heat pumps and homes heated by oil, LPG or gas, and the jobs we see most are finding a place for the outdoor unit and radiators that may be too small for a heat pump.
For a house near Windlesham, space outside is rarely the problem, so the main questions are heat loss, radiators and the electrics.
Warranty periods vary by brand and by product. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Where
- Windlesham (GU20)
- Region
- Surrey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Approvals
- NICEIC and F-Gas, MCS
- Price
- A fixed price before any work starts
- Call
- 07833 053749
- Updated
- 30 October 2026
Keeping the system healthy
Looking after it is simple, and it helps at the next service:
- Store the MCS certificate and warranty documents together
- Seal draughts where you can
- Let the heat pump run steadily, as set up at handover
Now and then in cold weather, the outdoor unit defrosts itself. You might see steam or hear the unit change note, and that is normal.
Keep insulation and draught-proofing in good order because it reduces the heat the system needs to supply.
The process
Where something has to be switched off during the work, we agree it with you first, so you can plan around it. In a business, work can often be done one area at a time. The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. A few pictures let us plan a visit to a place like Windlesham.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Before we arrive
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Let us know where the consumer unit is
Getting a price
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Air source heat pumps in Windlesham: the local picture
The last census (2021) found about 81% of households in detached or semi-detached houses. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Older homes near Church of St John the Baptist may need extra checks for planning and heat loss before a heat pump is designed. Every heat pump design starts with a room-by-room heat loss calculation.
Windlesham is about 4 miles north-east of Camberley, in Surrey. Homes and businesses alike in Windlesham, our engineers can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. We cover 395 places across Surrey. For properties nearby, see our Guildford page (9 miles or so).
Not far from Windlesham, a recent job of ours was on Princess Way, Camberley (GU15), about 4 miles south-west: installing a Samsung VRF system serving twelve rooms across two floors, including open-plan working areas, individual offices, a server room and a boardroom.
Church Road, Finney Drive and Cooper Road and the roads off them are all inside our area. Our engineers cover all of GU20 for air source heat pumps and the roads nearby. Places around Windlesham that are also on our list: Brick Hill (1 mile east), Lightwater (1 mile south-west), Bagshot (2 miles west), Donkey Town (2 miles south) and Broomhall (2 miles north-east). We also work in nearby towns such as Guildford (9 miles south-east), Woking (5 miles south-east), Camberley (4 miles south-west) and Farnham (12 miles south-west).
What’s near Windlesham
In Windlesham, that means homes and buildings near The Sun pub, Brentmoor Heath and Gordon's School, among other places. Windlesham’s nearest station is Bagshot station, roughly 1.4 miles west of the centre. Other landmarks nearby include Chobham Museum (2.6 miles south-east) and Heatherwood Hospital (3.3 miles north-west). Open spaces near Windlesham include Gracious Pond and Virginia Water Lake.
For landlords and property managers
Where a tenant occupies the property but the landlord owns the system, the lease or tenancy agreement normally sets out who maintains what. We can quote either party and send the records to whoever needs them.
Whether it’s one property or many, the approach is the same: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
What the work involves, system by system
Hot water cylinders
Hot water from an air-to-water system is stored in a cylinder. The survey looks at where it can go particularly in homes with a combi boiler.
VAT on heat pumps
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5% following HMRC’s rules on energy-saving materials. It does not apply to businesses.
Places near Windlesham
More services for Windlesham
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead