Hampshire · Heat pump installation
Heat pump installation in Whitsbury, Hampshire
Air source heat pumps, for Whitsbury and the surrounding area. Ask us for a fixed-price quote; we reply the same working day.
- Checking whether planning permission is needed
- Not knowing whether a grant applies
- Replacing a combi boiler with a heat pump
The process
The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. After that, anything electrical is made safe and we start. The work on site takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we clear up before we go. If a lane or gateway near Whitsbury is tight for a van, let us know and we will plan for it.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Plan for pets to be kept clear during the visit
- Make sure we can reach the outdoor unit, or where it will go
- Mention any managing agent or landlord rules we need to follow
Ask for a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Related advice
Air source heat pumps for homes and businesses in Whitsbury
Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. We check each radiator against the room’s heat loss, and the quote sets it out. Common call-outs are for an oil, LPG or gas boiler near the end of its life and questions about listed buildings or conservation areas, on hot water cylinders, underfloor heating and air-to-air heat pumps.
For a home around Whitsbury that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Location
- Whitsbury (SP6)
- Wider area
- Hampshire
- Quotes
- A fixed price before any work starts
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
Air source heat pumps in Whitsbury: the local picture
Census 2021 figures found about 78% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St Leonard, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Breamore House, roughly 1.6 miles east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Whitsbury is in Hampshire. Across the SP6 area, we cover air source heat pumps. Count every place we list in Hampshire and you reach 683, with Whitsbury on the list. The nearest of our city pages is Guildford, around 57 miles from Whitsbury.
Every address in SP6 is within our area. Close by, we work in Rockbourne (1 mile south-west), Damerham (2 miles south-west), Sandleheath (3 miles south), Ashford (3 miles south) and Alderholt (4 miles south). Within a short drive, we also cover Totton (14 miles east), Romsey (15 miles east), Ringwood (9 miles south) and Fordingbridge (3 miles south).
Around Whitsbury
Locally, jobs take us to houses, flats and workplaces close to The Cart Wheel Public House. A little further out are Fordingbridge Museum (3.4 miles south-east) and Salisbury District Hospital (5.2 miles north).
Different systems, different jobs
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It replaces the boiler as the main heat source, and is MCS certified when we install it.
Outdoor unit position and planning
Flats and blocks of flats have different limits, and Article 4 directions can remove rights. Listed building consent is a separate matter and we check what applies to you.
What air conditioning will not do
A few issues sit outside what this work can do:
- Tax rulings, which only HMRC can give
- Planning decisions, which rest with the council
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If you’re not sure, just phone us on 07833 053749 or send an email and we’ll give you a straight answer before booking.
Where we work
- Hot water cylinders
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-water heat pumps
Keeping the system healthy
Once we’ve finished, these simple steps help:
- Keep the MCS certificate with the manufacturer’s paperwork
- Ask about the grant before you commit
- Check what your manufacturer’s warranty asks of you
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Keep insulation and draught-proofing in good order because it reduces the heat the system needs to supply.
Places near Whitsbury
Other services in Whitsbury
Common questions in Whitsbury
Can I get the Boiler Upgrade Scheme grant in Whitsbury?
Yes, if the home and the heat pump meet the scheme’s rules: Whitsbury is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Will a heat pump in Whitsbury need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Central Whitsbury sits inside the Whitsbury Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the planning department at New Forest council, normally the authority for Whitsbury.
Do you cover Whitsbury?
Yes. We work across Greater London, Surrey, Kent, East and West Sussex, Hampshire, the Isle of Wight, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire and Essex, and that includes Whitsbury.
Will skipping a service affect the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim and we will tell you what your brand asks for.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions, and we set out the options after the survey.
Is there a survey before the work?
Yes. For simple jobs, photos and a few details can be enough, while bigger systems and repairs that need testing get a visit.
What accreditations do you have?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we’re Checkatrade members. Engineers who handle refrigerant hold their own F-gas qualifications as well.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager