Greater London · Heat pump installation
Air Source Heat Pumps in White City
For air source heat pumps in White City, one call is all it takes: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Deciding which kind of heat pump suits the home
- Ageing boilers that will need replacing
- Questions about the Boiler Upgrade Scheme
What a heat pump looks like in White City
VOA council tax data put about 43% of homes in White City and the neighbourhoods around it before 1919, and Census 2021 figures found about 76% of households live in flats. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Historic houses such as Leighton House, about 1.3 miles south-east, are a reminder that listed homes need consent before a heat pump goes in. If you live near Shepherds Bush station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
White City is about 1 mile north-west of Kensington, in Greater London. Homes and businesses alike in White City, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. White City is one of 764 places in Greater London where we work for homes and businesses. London, roughly 6 miles off, has its own page on this site.
The closest recent job we can point to from White City was on East Hill, Wandsworth (SW18), about 4 miles south: installing a Daikin wall-mounted unit in the open-plan living area.
We cover every part of the W12, W11 and W10 postcode area for air source heat pumps and the streets around it. Bard Road, Wood Lane and Abdale Road and the roads off them are all inside our area. Places around White City that are also on our list: Shepherd's Bush (1 mile south), Notting Dale (1 mile east), North Kensington (1 mile north), Notting Hill (1 mile east) and Kensal Town (1 mile north-east). Further out, we also cover London (6 miles east), City of Westminster (3 miles east), Marylebone (3 miles east) and St Pancras (5 miles east).
Local landmarks in White City
Around White City, our work takes us to homes and businesses near Hammersmith Park, Star Chamber Academy and Kensington Aldridge Academy. Other local landmarks include The Favourite pub (0.5 miles south-east) and Polish Library POSK in London (1.4 miles south-west). For rail, the closest station is Shepherds Bush station, about 0.5 miles south-east of the centre. Other landmarks nearby include Princess Louise Hospital (0.5 miles north) and Culture House (0.5 miles south). Not far away are The Long Water and Greville Place nature reserve.
Air source heat pumps in White City
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Sizing by rule of thumb isn’t good enough. If the problem is planning and permitted development questions and deciding which kind of heat pump suits the home, we can help.
In a flat in White City, the lease and the freeholder usually decide where a heat pump can go. Permitted development limits are different for flats, so we check the position before we design.
Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Each brand sets its own conditions, and we are happy to talk you through them.
- Location
- White City (W12, W11, W10)
- Region
- Greater London
- Certified
- NICEIC and F-Gas, MCS
- Response
- On the working day you ask
- Price
- Fixed after a survey or photos
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Last updated
- 30 October 2026
Places near White City
Also in White City
FAQs for White City
Will a heat pump in White City need planning permission?
That depends on the building and where the outdoor unit goes. Central White City sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with Hammersmith and Fulham council, which is typically the planning authority for White City.
Is the heat pump grant available in White City?
White City is covered, as the scheme runs across England and Wales. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. We hold MCS certification, so the application is ours to make for you.
Are you F-Gas certified?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
Do I need new radiators for a heat pump?
The heat loss survey answers that, room by room. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
What we do, step by step
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, and that takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. In a London area like White City, parking and access are worth sorting out before the day.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Keep pets out of the rooms we are working in
- Tell us about parking and loading
- Move furniture away from the wall where we’ll be working
Ask for a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
Advice
What air source heat pumps cannot fix
We won’t sell you work that does not address the problem, so these are the things it will not cover:
- Improving the building’s insulation
- Grants for hybrid systems or replacements of low-carbon systems
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If you are not sure, just give us a ring on 07833 053749 or send an email and we will give you a straight answer.
Where we work
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-water heat pumps
- Radiator systems
- Air-to-air heat pumps
What happens if it’s left?
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. Planning ahead in White City means you choose the date, not the weather.
What you pay reflects the actual work. That’s why we look at the job first, from pictures or on a survey, and why the quote is fixed before any work starts.
What you get with us
- Emergency calls taken 24/7
- Warranty terms set out brand by brand
- Fixed-price quotes after a survey or pictures
- One number for homes and businesses across London and the South East
Read our cost guide and our accreditations and certificates.
How we price air source heat pumps
The quote reflects the job in front of us. We consider:
- What electrical work the job needs
- The condition of any existing system
- Whether it’s a one-off job or part of a maintenance contract
One room or a whole building, we price it on the same basis: the work involved, the access and the equipment. The price is fixed before work begins, and the quote sets out the VAT.
Before you get in touch
You don’t need the technical terms. Just send:
- Your consumer unit or fuse board
- The outdoor side of the property, including any roof or flat area
- Photos showing the indoor unit and the space around it
Published ranges are a starting point; the quote is built on your property, because no two buildings, rooms or systems are the same. Once we have looked at the job, from photos or on a survey, you get a fixed price. To start, give us a ring on 07833 053749 or drop us a line.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager