Kent · Heat pump installation
Air Source Heat Pumps in Waterham
F-Gas certified and NICEIC approved, we cover Waterham for air source heat pumps. A fixed price before we start, and a 24/7 emergency line.
- Checking whether planning permission is needed
- Choosing between air-to-water and air-to-air
- Checking eligibility for a heat pump grant
How we handle air source heat pumps in Waterham
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. The work covers hot water cylinders, air-to-water heat pumps and air-to-air heat pumps, and common reasons people get in touch are choosing between air-to-water and air-to-air and questions about where the outdoor unit can go.
If your home in or near Waterham is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Location
- Waterham (ME13)
- Region
- Kent
- Quotes
- A fixed-price quote up front
- Accreditations
- NICEIC and F-Gas, MCS
- Enquiries
- Answered the same working day
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
When something else is needed
Not every problem is solved by air source heat pumps, and we’ll tell you before we start. It will not put right:
- Improving the building’s insulation
- Planning approval where permitted development does not apply
- Tax advice on your own circumstances
Not sure which it is? You can call 07833 053749 or fill in the contact form and we will tell you honestly.
What we work on in Waterham
- Underfloor heating
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Hot water cylinders
- Air-to-water heat pumps
How it works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. So on the day, you don’t need a separate electrician for the electrical side. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. A few photos help us make the most of a visit to Waterham.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Let us know where we can park and unload
- Keep pets out of the rooms we’re working in
- Clear the space around the indoor unit, or where it will go
Ask for a quote
Want a quote for air source heat pumps? Please give us a ring on 07833 053749 or fill in the contact form with a few details about the property. We’ll explain what we’d recommend and why, then send a fixed-price quote before anything is booked.
Advice
Common questions in Waterham
Is planning permission needed for a heat pump in Waterham?
It depends on the property. Around 4 listed entries sit within 0.5 miles of central Waterham. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where necessary, we check with the local planning authority (for Waterham, typically Swale council).
Can I get the Boiler Upgrade Scheme grant in Waterham?
Yes, the scheme covers homes in England, including Waterham, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we’re MCS certified.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.
Which accreditations do you hold?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, and we are Checkatrade members. Engineers who handle refrigerant hold their own F-gas qualifications as well.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Places near Waterham
Also in Waterham
What the work involves, system by system
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. Hot water needs a separate source so you will need another way to heat it.
Heat loss surveys
A heat loss survey measures how much heat each room loses on a cold day. It’s the basis for sizing the heat pump and the radiators.
Looking after your system
How well a system lasts depends on use and care. Here’s what we suggest:
- Look at insulation alongside the heat pump
- Use the settings explained at handover
- Know the servicing conditions in your warranty
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.
Heat pumps in Waterham: local notes
Waterham lies within about 2 miles of the sea. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. About 79% of households live in detached or semi-detached houses, according to Census 2021 figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
As an MCS certified installer, we can apply for the Boiler Upgrade Scheme grant for you. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
Waterham is about 3 miles south-west of Whitstable, in Kent. Whatever kind of property you have in Waterham, we can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Our area takes in 922 places across Kent, large and small. There’s also a page for Bromley, about 42 miles away.
Jobs in ME13 are looked at, quoted and booked the same way as anywhere else. Places around Waterham that are also on our list: Highstreet (1 mile east), Dargate (1 mile south), Hernhill (1 mile south-west), Graveney (1 mile west) and Culmers (2 miles west). We also work in nearby towns such as Ashford (14 miles south), Canterbury (6 miles south-east), Sittingbourne (10 miles west) and Whitstable (3 miles north-east).
Landmarks near Waterham
Around Waterham, our work takes us to homes and businesses near Seasalter Levels. The closest station to Waterham is Whitstable station, about 3.4 miles north-east of the centre. Well-known places in the area include Whitstable and Tankerton Hospital (4 miles north-east) and Tankerton Castle (3.7 miles north-east). For a walk, there’s Blean Woods RSPB Reserve.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager