Surrey · Heat pump installation
Heat pump installation in Tongham, Surrey
F-Gas certified and NICEIC approved, we cover Tongham for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Fixed-price quotes and a 24/7 emergency line.
- Questions about listed buildings or conservation areas
- Choosing between air-to-water and air-to-air
- Not knowing whether a grant applies
Tongham questions
Can I fit a heat pump in Tongham without planning permission?
The answer turns on the property and where the outdoor unit would sit. Historic England lists about 7 buildings and structures within half a mile of the centre of Tongham. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with Guildford council, which is normally the planning authority for Tongham.
Is the heat pump grant available in Tongham?
Yes, the scheme covers homes in England, including Tongham, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. You do not apply yourself: the MCS certified installer does, which is us.
Should I choose air-to-water or air-to-air?
It depends on your home, your heating and whether you want cooling. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases. We explain the options after the survey.
Are you F-Gas certified?
We are an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are members of Checkatrade too.
Do you cover Tongham?
Yes. Tongham is part of the area we cover, within the South East and London area we cover. Our base is in East Grinstead, West Sussex.
When will I hear back?
You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
What warranty do I get?
Warranty is the manufacturer’s own, on its terms. Terms differ by brand, and we set them out on your quote.
How we handle air source heat pumps in Tongham
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. Typical jobs include a boiler that’s getting old and replacing a combi boiler with a heat pump, across homes heated by oil, LPG or gas, underfloor heating and hot water cylinders.
For a house near Tongham, space outside is rarely the problem, so heat loss, radiators and the electrics are what we check.
Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.
- Where
- Tongham (GU10)
- Region
- Surrey
- Enquiries
- Same working day
- Certified
- NICEIC approved, F-Gas certified, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- Fixed-price quote after a site survey
- Phone
- 07833 053749
- Updated
- 30 October 2026
Why act early in Tongham
A sudden boiler failure rarely leaves room to plan a heat pump properly. Surveying and designing in advance means the system is sized right and any grant is applied for while the old heating still works. For a place like Tongham, booking ahead lets us plan the visit properly.
A single unit or a whole estate, we price it on the same basis: what needs doing, how we get to it and what it needs. The price is fixed before any work starts, and the quote sets out the VAT.
Why choose AirCon Doctor in Tongham
- Emergency calls taken 24/7
- Every job looked at before it’s priced
- A reply the same working day
- Listed on Checkatrade
Take a look at what air conditioning costs or our accreditations and certificates.
Places near Tongham
Other services in Tongham
Before you call an engineer
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and give us a ring on 07833 053749 or use the quote form.
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
What happens on the day
If the system has to be off for part of the visit, we tell you before work begins, so you can plan around it. In a business, work can often be done one area at a time. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Getting to the outside of the property matters more than parking in a place like Tongham.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Preparing for the visit
- Dig out any previous service or F-Gas records
- Arrange for someone to be there to let us in
- Let us know if the units are on a roof, a high wall or in a locked area
Getting a price
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from photos and measurements. After that, we send a fixed price before any work starts.
Related advice
What a heat pump looks like in Tongham
About 33 miles out from central London, Tongham is part of the South East area we work across.
Historic houses such as Wanborough Manor, about 3.1 miles east, are a reminder that listed homes need consent before a heat pump goes in. Period properties close to Church of St Paul can suit a heat pump, though insulation and any heritage protection are checked first.
Tongham is about 1 mile south-east of Aldershot, in Surrey. Across the GU10 area, we cover air source heat pumps. We cover 395 places across Surrey. For properties nearby, see our Guildford page (7 miles or so).
The closest recent job we can point to from Tongham was on Castle Street, Farnham (GU9), about 3 miles south-west: installing a Fujitsu multi-split system serving three offices and a client meeting room.
The Street, Chester Way and Lambourne Way and the roads off them are all inside our area. All of GU10 is within our area, from the main roads to the quietest streets. Close to Tongham, our area also takes in Sandy Cross (1 mile south), Ash (1 mile north-east), Seale (1 mile south-east), Ash Green (1 mile north-east) and Badshot Lea (1 mile west). Within a short drive, we also cover Guildford (7 miles east), Woking (9 miles north-east), Camberley (7 miles north) and Farnham (3 miles south-west).
What’s near Tongham
In Tongham, that means homes and buildings near Aldershot Park, The White Hart pub and Ash Manor School and the streets around them. The closest station to Tongham is Ash station, roughly 1.4 miles north-east. A little further out are Farnham Castle (3.2 miles west) and Guildford Hospital (5.3 miles east). For a walk, there’s Aunt's Pool and Hog's Back.
Rented and managed buildings
Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.
Larger air conditioning systems in buildings need more than servicing: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We can arrange it, prepare the system for it and fix what it finds.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead