Isle of Wight · Heat pump installation
Heat pump installation in Thorley Street, Isle of Wight
Looking for air source heat pumps in Thorley Street? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, then sign it off with written records.
- Radiators that may be too small for a heat pump
- Deciding which kind of heat pump suits the home
- Checking whether planning permission is needed
Air source heat pumps in Thorley Street
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. Please treat this as general information rather than tax advice. Common call-outs are for replacing a combi boiler with a heat pump and wanting to stop using oil, LPG or gas for heating, on hot water cylinders, radiator systems and air-to-air heat pumps.
Older and listed homes in villages like Thorley Street need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order and each visit is recorded.
- Where
- Thorley Street (PO41)
- Region
- Isle of Wight
- Response
- We reply the same working day
- Quote
- Fixed, in writing
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
What we do, step by step
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Seeing the property in pictures first means the trip to Thorley Street can be planned properly.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Clear the space around the indoor unit, or where it will go
- Plan for pets to be kept clear during the visit
- Clear access to the fuse board
Get a fixed-price quote
Quotes do not take long. Send a few details and photos, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
Advice
FAQs for Thorley Street
Does the Boiler Upgrade Scheme cover homes in Thorley Street?
Yes, the scheme covers homes in England, including Thorley Street, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.
Is the coast a problem for outdoor units in Thorley Street?
It can. Thorley Street is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us in Thorley Street and across the Isle of Wight. Tell us who should receive the paperwork.
Can you look at a system you didn’t fit?
Yes. Systems fitted by other companies are fine, on all the main brands. Tell us the make and model and send any paperwork you have.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases, and we set out the options after the survey.
Which accreditations do you hold?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re members of Checkatrade too.
Before you call an engineer
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and call 07833 053749, or email if that’s easier.
Homes in Thorley Street and heat pumps
The coast is only about 2 miles from Thorley Street. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. The 2021 Census found about 71% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder. The middle of Thorley Street is part of a conservation area. On the National Heritage List, around 9 entries fall within 0.5 miles of the middle of Thorley Street; Lilac Cottage (grade II) is one. Where a home is affected, the outdoor unit position is settled with the planning team at Isle of Wight council, which normally handles Thorley Street before the heat pump design is finished.
Older homes near St. Swithin's Church may need extra checks for planning and heat loss before a heat pump is designed. If your home is listed, like Mottistone Manor about 3.4 miles south-east, listed building consent comes before any heat pump work.
Thorley Street is about 6 miles south-east of Lymington, in the Isle of Wight. Across the PO41 area, we can help with air source heat pumps. Our list for the Isle of Wight has 125 entries and Thorley Street is among them. The nearest of our city pages is Worthing, around 47 miles from Thorley Street.
Work in PO41 follows the same survey, fixed-price quote and written records as everywhere else we cover. Streets in the area include Hill Place Lane and Holmfield Avenue, each of them within reach. We also cover the places around Thorley Street: Thorley (1 mile west), Wellow (1 mile south-east), Ningwood (1 mile east), Shalcombe (2 miles south-east) and Newbridge (2 miles east). We also work in nearby towns such as Newport (7 miles east), Ryde (13 miles east), Cowes (8 miles north-east) and Sandown (14 miles east). For island and remote properties, a little more planning is needed, so let us know when you get in touch.
Local landmarks in Thorley Street
A little further out are Yarmouth Castle (1.7 miles north-west) and Ferguson Family Museum (2 miles west). The countryside around Thorley Street includes Lymington and Keyhaven Marshes Nature Reserve and Compton Down.
How we price air source heat pumps
You will get a fixed price before work begins. It’s based on:
- The number of rooms, units or zones
- Access, including height, roofs and ladders
- A single visit or a regular plan
A single unit or a whole estate, the quote is built the same way: the work involved, the access and the equipment. The price is fixed before work begins, and the quote sets out the VAT.
Helping us quote
Simple jobs can often be priced from pictures and some basics. Useful things to send:
- A close-up of the unit’s label showing the model number
- The address and the type of property
- Any error code or flashing light on the display
Here’s what helps us quote: where the property is and what kind of building it is, a few photos, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Once you have those, phone 07833 053749 or fill in the contact form.
Looking after your system
After the visit, a few habits help:
- Leave space around the outdoor unit
- Keep the MCS certificate with the manufacturer’s paperwork
- Look at insulation alongside the heat pump
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off, and we’ll explain the settings for your home.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
Other services in Thorley Street
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead