Kent · Heat pump installation
Stubb's Cross air source heat pumps
We cover Stubb's Cross for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- A boiler that’s getting old
- Questions about listed buildings or conservation areas
- Checking emitters for a heat pump
How we handle air source heat pumps in Stubb's Cross
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Guesswork leads to systems that are too big or too small. Common call-outs are for questions about the Boiler Upgrade Scheme and a boiler that’s getting old, across radiator systems, underfloor heating and hot water cylinders.
Homes around Stubb's Cross typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Where
- Stubb's Cross (TN26)
- Region
- Kent
- Price
- Fixed after a survey or pictures
- Enquiries
- Same working day
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What air conditioning won’t do
An honest diagnosis matters more to us than a booking, so here’s what this work can’t put right:
- Planning decisions, which rest with the council
- Grants for hybrid systems or replacements of low-carbon systems
- Formal advice on VAT for your situation
If you are not sure, just call us on 07833 053749 or use the quote form and we’ll give you a straight answer before you book.
Parts of the system we cover
- Air-to-air heat pumps
- Radiator systems
- Air-to-water heat pumps
- Underfloor heating
- Hot water cylinders
- Homes heated by oil, LPG or gas
Stubb's Cross questions
Can I get the Boiler Upgrade Scheme grant in Stubb's Cross?
Stubb's Cross is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
Will a heat pump in Stubb's Cross need planning permission?
The answer turns on the property and where the outdoor unit would sit. The centre of Stubb's Cross is in a conservation area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Stubb's Cross, typically Ashford council).
What accreditations do you have?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are members of Checkatrade too.
How do you keep the place clean during the work?
Protection goes down first: dust sheets over floors and anything close to the work. Holes and fixings are agreed with you, and we clean up afterwards when we finish.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Can you set up regular servicing?
Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.
What happens on the day
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. If a lane or gateway near Stubb's Cross is tight for a van, let us know and we will plan for it.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Tell us about parking and loading
- Give us access to the outside wall, roof or yard where the outdoor unit sits
Getting a quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from photos and measurements. After that, we send a fixed price so you know the cost before we begin.
Read more
Let and managed properties
If you look after several properties, we can plan visits across the portfolio and price them together. Every address has its own paperwork, so the files stay tidy.
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.
Nearby places to Stubb's Cross
What else we do in Stubb's Cross
Air source heat pumps around Stubb's Cross
Valuation Office Agency council tax records show about 36% of homes in the Stubb's Cross area were built in 2000 or later, and about 35% of households live in terraced houses, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. In a terrace, the outdoor unit position and the MCS noise check need particular care.
Historic houses such as Godinton House, about 3.3 miles north, are a reminder that listed homes need consent before a heat pump goes in. Older homes near St Francis may need extra checks for planning and heat loss before a heat pump is designed.
Stubb's Cross is about 2 miles south-west of Ashford, in Kent. Whether you are in the middle of Stubb's Cross or further out, our engineers cover air source heat pumps, from small jobs to large ones. Our Kent coverage runs to 922 places, and Stubb's Cross is one of them. For properties nearby, see our Eastbourne page, about 33 miles away.
The closest recent job we can point to from Stubb's Cross was on Mermaid Street, Rye (TN31), about 12 miles south-west: installing three Fujitsu wall-mounted units in guest bedrooms, with the outdoor units positioned in the hotel’s walled rear garden.
We cover homes and businesses on Magpie Hall Road and Tally Ho Road and nearby roads. Our working area takes in TN26, every street of it. We also cover Kingsnorth (1 mile east), Shadoxhurst (1 mile south-west), Park Farm (1 mile north-east), Stanhope (1 mile north-east) and Chilmington Green (2 miles north-west). Larger places within reach include Folkestone (14 miles east), Faversham (14 miles north), Hythe (11 miles east) and Davington (14 miles north).
Around Stubb's Cross
We fit and service air conditioning in homes and premises around John Wallis Academy, Ashford Community Woodland and Queen's Head Public House and the streets around them. The closest station to Stubb's Cross is Ashford International station, roughly 2.6 miles north-east of the centre. Nearby you’ll also find Woodchurch Village Life Museum (3.9 miles south-west) and William Harvey Hospital (3.7 miles north-east). Green spaces nearby include Orlestone Forest.
Aftercare tips
Systems last better with the right care. Here’s what we suggest:
- Let the heat pump run steadily, as set up at handover
- Book a yearly service
- Keep radiators clear
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead