Hampshire · Heat pump installation
Heat pump installation in Stone, Hampshire
For heat pump installation in Stone, choose an F-Gas certified, NICEIC approved company. A fixed price before any work starts, and a 24/7 emergency line.
- Checking emitters for a heat pump
- An oil, LPG or gas boiler near the end of its life
- Not knowing whether a grant applies
Air source heat pumps in Stone
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers radiator systems, air-to-water heat pumps and hot water cylinders, and common reasons people get in touch are not knowing whether a grant applies and moving away from fossil-fuel heating.
In a place like Stone, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
- Where
- Stone (SO45)
- Region
- Hampshire
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Price
- A fixed price before any work starts
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
Honest limits
An honest diagnosis matters more to us than a booking, so here’s what this work cannot put right:
- Any gas work on the existing boiler
- A grant for a home that does not meet the scheme rules
- Insulation work, such as loft or cavity wall insulation
If in doubt, phone 07833 053749 or write to us at info@aircondoctor.co.uk and we’ll say what we think before you book.
What the work covers
- Hot water cylinders
- Air-to-water heat pumps
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
What a heat pump looks like in Stone
The coast is only about 1 mile from Stone. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. Census 2021 figures found about 78% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Beaulieu Palace House, roughly 4.4 miles north-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. Older homes near St Francis may need extra checks for planning and heat loss before a heat pump is designed.
Stone is about 3 miles north-west of Cowes, in Hampshire. Across the SO45 area, our engineers can take on air source heat pumps. Stone is one of 683 places in Hampshire we cover. Worthing is in our area too, around 42 miles away.
We work across the SO45 postcode area and the roads nearby. Places around Stone that are also on our list: Gurnard (3 miles south-east), Cowes (3 miles south-east), Rew Street (4 miles south), Northwood (4 miles south-east) and Great Thorness (4 miles south). Further out, we also cover Gosport (9 miles east), Eastleigh (12 miles north), Fareham (8 miles north-east) and Totton (11 miles north-west).
Local landmarks in Stone
Well-known places in the area include Calshot Castle (2.8 miles north-east) and Sir Max Aitken Museum (3.3 miles south-east). Open spaces near Stone include Mill Hill.
Places near Stone
What else we do in Stone
FAQs for Stone
Will you come out to Stone?
Yes. Stone is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the coast a problem for outdoor units in Stone?
It can. Stone is within about 1 mile of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.
Do you have a 24/7 line?
Yes. Our emergency line runs 24/7 for breakdowns that cannot wait. Call 07833 053749 and tell us what’s happened.
Do you survey before quoting?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it and the fixed price is built on it.
Is there VAT on a heat pump?
For homes, 0% until 31 March 2027, under HMRC Notice 708/6, then 5%. For air-to-air systems, we confirm the VAT on your quote.
How does the warranty work?
Warranty is the manufacturer’s own, on its terms. Terms differ by brand, and we set them out on your quote.
What does an air-to-water heat pump cost?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder, and air-to-air systems are priced after a survey.
What the work involves, system by system
Outdoor unit position and planning
Where the outdoor unit goes depends on airflow, access and the route into the house. Noise is part of the MCS 020(a) check, so we consider nearby homes too.
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. They don’t heat hot water, so that has to come from elsewhere.
Before you call an engineer
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
How the visit works
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Rural lanes and tight entrances are worth mentioning before a visit to Stone.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Let us know where the consumer unit is
- Clear a path to the units and the space around them
- Make sure someone can let us in at the agreed time
How to get a quote
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by photos or a survey, the price is fixed. To get going, ring us on 07833 053749.
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From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead