Kent · Heat pump installation
Air Source Heat Pumps in Shottenden
Air source heat pumps for Shottenden, from F-Gas certified engineers, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Radiators that may be too small for a heat pump
- Deciding on the outdoor unit position
- Checking whether planning permission is needed
When it’s something else
We’ll always give you a straight diagnosis, so here’s what this work can’t put right:
- Planning approval where permitted development doesn’t apply
- A grant for a home that does not meet the scheme rules
- Disconnecting or servicing a gas boiler
If in doubt, give us a ring on 07833 053749 and we’ll say what we think.
What we work on in Shottenden
- Radiator systems
- Underfloor heating
- Air-to-air heat pumps
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
Air source heat pumps in Shottenden
We install air source heat pumps in Shottenden and across Kent, and we’re MCS certified. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We help you work out which suits your home. Common call-outs are for working out where a cylinder could go and radiators that may be too small for a heat pump, on hot water cylinders, radiator systems and air-to-air heat pumps.
Space for an outdoor unit is rarely an issue near Shottenden, so the design comes down to heat loss, radiators and hot water.
Each manufacturer sets its own warranty period. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Shottenden (CT4)
- Wider area
- Kent
- Price
- Fixed-price quote after a site survey
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Call
- 07833 053749
- Updated
- 30 October 2026
Your questions about air source heat pumps in Shottenden
Do I need planning permission for a heat pump in Shottenden?
The answer turns on the property and where the outdoor unit would sit. Central Shottenden sits inside a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Shottenden, normally Ashford council) first.
Is Shottenden within the area you cover?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Can I get the Boiler Upgrade Scheme grant?
It depends on your home and the system. The scheme gives £7,500 for eligible air-to-water or ground source systems, and £2,500 for air-to-air only under strict conditions. We check before you commit.
Can I do any of the installation myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That is a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Is there a Boiler Upgrade Scheme grant for air-to-air?
A £2,500 grant is available in some cases. It will not apply if the system is an add-on next to a boiler as it has to meet the full heating demand.
What does F-Gas certified mean?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before booking anyone and we will gladly show you ours.
Should I choose air-to-water or air-to-air?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source, and we explain which suits your home.
Air source heat pumps around Shottenden
About 39% of homes in and around Shottenden were built before 1919, according to Valuation Office Agency council tax records, and about 74% of households live in detached or semi-detached houses, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Belmont House and Gardens, roughly 3.7 miles north-west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. Every heat pump design starts with a room-by-room heat loss calculation.
Shottenden is about 5 miles south of Faversham, in Kent. We cover Shottenden for air source heat pumps, along with the rest of Kent. In Kent alone we list 922 places, and Shottenden is one. Bromley, roughly 41 miles off, has its own page on this site.
Local streets include Shottenden Road, Goldups Lane and Beaney's Lane, all of which are in our area. If your postcode is in CT4, you’re inside the area we cover. Other places close to Shottenden include Perrywood (1 mile north), Selling (1 mile north), Hogben's Hill (2 miles north), Molash (2 miles south-west) and Mountain Street (2 miles south-east). We also work in nearby towns such as Ashford (8 miles south), Canterbury (7 miles east), Sittingbourne (10 miles north-west) and Whitstable (8 miles north-east).
Around Shottenden
The closest station to Shottenden is Selling station, about 2 miles north. Nearby you will also find Tower keep castle at Chilham (1.6 miles east).
What happens on the day
You do not need to do much on the day. Someone needs to let us in and show us the units, or where they’re going, and the rest is down to us. Before we leave, the area is tidied and we explain what we’ve done. Seeing the property in photos first means the trip to Shottenden can be planned properly.
- First we find out about the property, the heating you have now and what you’re hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Before we arrive
- Mention any parking restrictions near the property
- Make sure we can reach the consumer unit or fuse board
- Clear a path to the units and the space around them
Get a fixed-price quote
To help us quote: the address and the type of property, photos of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
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Aftercare tips
To keep the system working properly:
- Keep radiators clear
- Seal draughts where you can
- Clear leaves and debris from the outdoor unit
After commissioning, the installation is registered under MCS and you receive the certificate. File it with the warranty documents, as you may need it later.
Heat pumps prefer steady, low-temperature running as explained at handover.
What you can do yourself, and what needs us
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and ring us on 07833 053749.
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Towns and villages near Shottenden
Also in Shottenden
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath