Kent · Heat pump installation
Heat pump installers in Shelvin
Air source heat pumps for Shelvin, from F-Gas certified engineers, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Wanting to stop using oil, LPG or gas for heating
- No space for a hot water cylinder
- Radiators that may be too small for a heat pump
How we handle air source heat pumps in Shelvin
We install air source heat pumps in Shelvin and across Kent, and we’re MCS certified. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We help you work out which suits your home. Common call-outs are for a boiler that’s getting old and checking whether planning permission is needed, on hot water cylinders, air-to-air heat pumps and homes heated by oil, LPG or gas.
If your home in or near Shelvin is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
The records are your system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Location
- Shelvin (CT4)
- Wider area
- Kent
- Pricing
- Fixed after a survey or photos
- Replies
- Same working day
- Credentials
- NICEIC and F-Gas, MCS
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Updated
- 30 October 2026
Managing agents and facilities teams in Shelvin
We also work for facilities teams in offices, schools and public buildings in Shelvin and across Kent. Work can be phased by floor, zone or building to keep disruption down.
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork and we will copy in whoever needs it.
Common questions in Shelvin
Is the heat pump grant available in Shelvin?
Yes, the scheme covers homes in England, including Shelvin, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.
Will you come out to Shelvin?
Yes. Shelvin is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Should I choose air-to-water or air-to-air?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.
What does an air-to-water heat pump cost?
For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
Who is responsible for leak checks?
Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it and the fixed price is built on it.
How does the warranty work?
The manufacturer provides it, on its own terms. Some terms depend on regular servicing by a qualified engineer, so keep your service records.
System by system
Outdoor unit position and planning
Flats have tighter limits, and an Article 4 direction can remove permitted development rights. Listed building consent is a separate matter and we check what applies to you.
Heat loss surveys
The survey works out the heat needed room by room. Everything else is sized from it.
How the visit works
Testing is the last part of the visit wherever the system can be switched on. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. All told, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. If a lane or gateway near Shelvin is tight for a van, let us know and we will plan for it.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Before we arrive
- Make sure we can reach the outdoor unit, or where it will go
- Let us know where we can park and unload
- Name a contact who can meet us at the agreed time
Ask for a quote
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. Then you get a fixed price before any work starts.
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Also near Shelvin
Other services in Shelvin
Common problems we fix in Shelvin
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change along with whether any grant could apply.
What we’re most often called about:
- Checking whether planning permission is needed
- Comparing heat pump types
- Deciding on the outdoor unit position
Live in one of the older houses around Church of St Martin? Expect the survey to look closely at heat loss and at the building’s planning status.
What to look for in a quote
- Whether they hold F-Gas company certification, not just individual qualifications
- Whether the quote is a fixed price
- Whether the manufacturer’s warranty depends on regular servicing
Heat pumps in Shelvin: local notes
Central Shelvin is inside a conservation area. There are 2 conservation areas within a mile of the centre of Shelvin. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Canterbury City council, typically the planning authority here where necessary. About 35% of homes in the Shelvin area have been built since 2000, according to the Valuation Office Agency’s council tax figures, and about 65% of households live in detached or semi-detached houses, according to Census 2021 figures. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
With Acrise Place about 4 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump.
Shelvin is about 6 miles north-west of Dover, in Kent. Whatever kind of property you have in Shelvin, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Across Kent, we cover 922 places, Shelvin among them. Our Eastbourne page covers places nearby (48 miles or so).
Our engineers work on Clints Lane and Shelvin Lane and nearby roads. Our working area takes in CT4, every street of it. Places around Shelvin that are also on our list: Wootton (1 mile south-west), Denton (1 mile west), Lodge Lees (1 mile west), Breach (2 miles west) and Selsted (2 miles south). We also work in nearby towns such as Ashford (14 miles west), Canterbury (8 miles north-west), Dover (6 miles south-east) and Folkestone (7 miles south).
What’s near Shelvin
In Shelvin, that means homes and buildings near Coach House Hotel. Shelvin’s nearest station is Shepherds Well station, about 1.9 miles east of the centre. A little further out are Buckland Hospital (5.9 miles south-east).
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead