Kent · Heat pump installation
Heat pump installers in Shalmsford Street
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Shalmsford Street, choose an F-Gas certified, NICEIC approved company. A fixed price before work begins, and a 24/7 emergency line.
- A boiler that is getting old
- Checking whether planning permission is needed
- Radiators that may be too small for a heat pump
When it’s something else
Before booking, it helps to know what’s not included:
- Draught-proofing and insulation upgrades
- Disconnecting or servicing a gas boiler
- A grant for a home that does not meet the scheme rules
Not sure which it is? You can phone us on 07833 053749 or send an email and we’ll tell you honestly.
Where we work
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Underfloor heating
- Air-to-air heat pumps
- Air-to-water heat pumps
- Radiator systems
Air source heat pumps for homes and businesses in Shalmsford Street
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home, so an add-on next to a boiler is not eligible. Typical jobs include moving away from fossil-fuel heating and finding a place for the outdoor unit, on air-to-air heat pumps, homes heated by oil, LPG or gas and radiator systems.
For a house near Shalmsford Street, space outside is rarely the problem, so the main questions are heat loss, radiators and the electrics.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Place
- Shalmsford Street (CT4)
- Wider area
- Kent
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC and F-Gas, MCS
- Pricing
- Fixed, in writing
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Nearby places to Shalmsford Street
What else we do in Shalmsford Street
Safe owner checks
Don’t move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone 07833 053749, or email if that’s easier.
Your questions about air source heat pumps in Shalmsford Street
Is the heat pump grant available in Shalmsford Street?
Shalmsford Street is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Is a heat pump in Shalmsford Street permitted development?
There’s no single answer: the building and the outdoor unit position decide it. The Chartham Conservation Area is close to the centre of Shalmsford Street. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with Canterbury City council, which is usually the planning authority for Shalmsford Street.
How soon will you get back to me?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Do you protect the property while you work?
We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Do you work in Shalmsford Street?
Yes. We cover Shalmsford Street and across Kent, as part of our area across London and the South East. For a fixed-price quote, give us a ring on 07833 053749 or fill in the contact form.
Will I get records for the system?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
What we do, step by step
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Seeing the property in pictures first helps us plan the trip to Shalmsford Street.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Mention any managing agent or landlord rules we need to follow
- Move furniture away from the wall where we’ll be working
- Make sure someone can let us in at the agreed time
Ask for a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
Advice
Common problems we fix in Shalmsford Street
When a home is being extended or renovated, it’s a good moment to look at heat pumps. Pipework, radiators and space for a cylinder are easier to plan while work is going on.
Most people get in touch after spotting something like this:
- Deciding on the outdoor unit position
- Deciding which kind of heat pump suits the home
- Radiators that may be too small for a heat pump
Period properties close to Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first.
Before booking anyone
- Whose warranty applies, and on what terms
- The make and model of any parts or equipment being quoted
- Who does the electrical work, and whether they can certify it
Heat pumps in Shalmsford Street: local notes
The last census (2021) found about 71% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
For a home near Chartham station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Shalmsford Street is about 3 miles south-west of Canterbury, in Kent. Our engineers cover Shalmsford Street for air source heat pumps, along with the rest of Kent. Our list for Kent has 922 entries and Shalmsford Street is among them. Our Bromley page covers places nearby, about 45 miles away.
Our working area takes in CT4. Whether you are on Old Church Road, Pomfret Road and Summer Piece Grove or anywhere close by, we can help. Close to Shalmsford Street, our area also takes in Chartham (1 mile north), Mystole (1 mile west), Garlinge Green (1 mile south), Chartham Hatch (1 mile north) and Thanington (2 miles north-east). Within a short drive, we also cover Ashford (10 miles south-west), Canterbury (3 miles north-east), Dover (14 miles south-east) and Sittingbourne (14 miles north-west).
What’s near Shalmsford Street
Around Shalmsford Street, our work takes us to homes and businesses near The Artichoke Inn and Broadham Down and the streets around them. The nearest railway station is Chartham station, about 0.5 miles north of the centre. Well-known places in the area include Chilham Castle (2.6 miles west) and Whitefriars Shopping Centre (3.3 miles north-east). For a walk, there’s Blean Woods RSPB Reserve.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath