Kent · Heat pump installation
Heat pump installation in Richborough Port, Kent
Air source heat pumps for Richborough Port, from F-Gas certified engineers, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Working out where a cylinder could go
- Questions about listed buildings or conservation areas
- Checking eligibility for a heat pump grant
What the work involves, system by system
Air-to-air heat pumps
A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It also has to be fitted by an MCS certified installer, in a home.
Heat loss surveys
The survey works out the heat needed room by room. It’s the basis for sizing the heat pump and the radiators.
Air source heat pumps for homes and businesses in Richborough Port
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. That follows HMRC Notice 708/6, and it doesn’t apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. If the problem is checking whether planning permission is needed and deciding on the outdoor unit position, we can sort it out.
Space for an outdoor unit is rarely an issue near Richborough Port, so the design focuses on heat loss and radiators.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork so it’s to hand next time.
- Place
- Richborough Port (CT13)
- Wider area
- Kent
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Price
- Fixed after a survey or photos
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Call
- 07833 053749
- Updated
- 30 October 2026
Richborough Port questions
Is Richborough Port within the area you cover?
Yes. Richborough Port is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can I get the Boiler Upgrade Scheme grant in Richborough Port?
Yes, if the home and the heat pump meet the scheme’s rules: Richborough Port is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
Do you offer emergency call-outs?
Yes. There’s a 24/7 emergency line for breakdowns that can’t wait. Ring 07833 053749 any time and explain the problem.
Can landlords and managing agents book you?
Yes. Homeowners, landlords, agents and businesses all book us in Richborough Port and across Kent. Tell us who should receive the paperwork.
How long will it take to install a heat pump?
It takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
When will I hear back?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Do I need new radiators for a heat pump?
It varies from room to room. The survey compares each radiator with the room’s needs and the quote shows what’s needed.
What we do, step by step
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, which takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a place like Richborough Port, the timing is set with you and the travel is our side of the planning.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Find the manual or the paperwork for the system, if you have it
- Clear access to the fuse board
- Keep pets out of the rooms we are working in
Get a fixed-price quote
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, call us on 07833 053749 or fill in the contact form.
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Leave it or put it right?
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. Booking before summer means the work in Richborough Port is done before the hot weather.
Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you are not sure what’s needed, ring 07833 053749 or use the quote form for straight advice and a fixed price.
What you get with us
- NICEIC approved electrical contractors
- An F-Gas certified company, as the law requires
- We reply to enquiries the same working day
- Fixed-price quotes after a survey or photos
See what air conditioning costs and how to check a contractor.
Safe owner checks
Don’t move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
Air source heat pumps in Richborough Port: the local picture
Richborough Port lies within about 2 miles of the sea. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. The centre of Richborough Port lies within a conservation area. Where a home is affected, the outdoor unit position is settled with the planning team at Dover council, which normally handles Richborough Port before the heat pump design is finished. The Valuation Office Agency’s council tax figures show about 33% of homes in and around Richborough Port were built in 2000 or later, and the 2021 Census found about 65% of households in detached or semi-detached houses. Better insulated, newer homes are often a good match for a heat pump. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Every heat pump design starts with a room-by-room heat loss calculation. If your home is listed, like Quex Park about 4.3 miles north, listed building consent comes before any heat pump work.
Richborough Port is about 4 miles south-west of Ramsgate, in Kent. Properties in Richborough Port get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. In Kent alone we list 922 places and Richborough Port is among them. Bromley, roughly 58 miles off, has its own page on this site.
Jobs in CT13 are looked at, quoted and booked the same way as anywhere else. We also cover Ebbsfleet (1 mile north), Sevenscore (2 miles north), Cliffs End (2 miles north-east), Way (2 miles north) and Pegwell (2 miles north-east). We also work in nearby towns such as Canterbury (12 miles west), Margate (5 miles north), Dover (12 miles south) and Ramsgate (4 miles north-east).
Landmarks near Richborough Port
In Richborough Port, that means homes and buildings near Sandwich and Pegwell Bay. For rail, the closest station is Thanet Parkway station, about 1.8 miles north of the centre. Other landmarks nearby include Ramsgate General Hospital (3.2 miles north-east) and White Mill (2.1 miles south-west). Green spaces nearby include Sandwich and Pegwell Bay.
Also near Richborough Port
Other services in Richborough Port
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead