Buckinghamshire · Heat pump installation
Heat pump installers in Radnage
Expert air source heat pumps for Radnage: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Deciding on the outdoor unit position
- No space for a hot water cylinder
- An oil, LPG or gas boiler near the end of its life
Air source heat pumps for homes and businesses in Radnage
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. Common call-outs are for questions about where the outdoor unit can go and ageing boilers that will need replacing, on air-to-water heat pumps, underfloor heating and air-to-air heat pumps.
Homes around Radnage typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
- Place
- Radnage (HP14)
- Region
- Buckinghamshire
- Replies
- On the working day you ask
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Quotes
- Fixed after a survey or photos
- Call
- 07833 053749
- Updated
- 30 October 2026
Radnage: your questions answered
Can I get the Boiler Upgrade Scheme grant in Radnage?
Yes, if the home and the heat pump meet the scheme’s rules: Radnage is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Will a heat pump in Radnage need planning permission?
That depends on the building and where the outdoor unit goes. Around 13 listed entries sit within 0.5 miles of central Radnage. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Buckinghamshire council, normally the authority for Radnage first.
Can you come out in an emergency?
Yes, any time. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll agree what happens next.
Is the equipment covered by a warranty?
Warranty is the manufacturer’s own, on its terms. Terms differ by brand, and we set them out on your quote.
Do I need new radiators for a heat pump?
Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat so we check every radiator against the room’s heat loss.
Do you look at the job first?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
When will I hear back?
You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Homes in Radnage and heat pumps
The 2021 Census found about 68% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.
With West Wycombe Park House about 3.2 miles south-east, it’s worth asking whether your own home is listed before planning a heat pump.
Radnage is about 6 miles north-west of High Wycombe, in Buckinghamshire. We cover Radnage for air source heat pumps and across the rest of Buckinghamshire. Radnage is one of 263 towns, villages and districts in Buckinghamshire where we work for homes and businesses. You can also see our page for Guildford, roughly 32 miles from Radnage.
From Bottom Road, Bower's Lane and Bennett End Road to the smaller roads in between, the whole area is covered. Our engineers cover all of HP14 for air source heat pumps and the streets around it. We also cover the places around Radnage: Bennett End (1 mile west), Bledlow Ridge (1 mile north-east), The City (1 mile south), Rout's Green (1 mile north) and Waterend (1 mile south-west). Larger places within reach include Aylesbury (10 miles north), High Wycombe (6 miles south-east), Chesham (11 miles east) and Marlow (8 miles south-east).
Landmarks near Radnage
We fit and service air conditioning in homes and premises around The Three Horseshoes Inn, among other places. For rail, the closest station is Saunderton station, roughly 1.6 miles east. A little further out are Wycombe Hospital (5.5 miles south-east). For a walk, there’s Yoesden and Bald Hill.
After we have gone
Systems last better with the right care. Here’s what we suggest:
- Leave indoor units unobstructed
- Store the MCS certificate and warranty documents together
- Leave space around the outdoor unit
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Keep radiators and indoor units unobstructed so the heat can get into the room.
What you can do yourself, and what needs us
On air conditioning, the filters in the indoor unit are normally the one part owners can clean where the manufacturer’s manual explains how. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It makes our diagnosis quicker, and a photo of the display helps even more.
When to call us in Radnage
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change along with whether any grant could apply.
Look out for these signs:
- Working out whether radiators need upsizing
- Deciding on the outdoor unit position
- Planning and permitted development questions
Live in one of the older houses around Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status.
Before booking anyone
- Whose warranty applies, and on what terms
- Who does the electrical work, and whether they can certify it
- Whether anyone has checked the property or the system first
How it works
We book the visit for a day and time that suit you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. After that, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. For a village like Radnage, tell us about narrow lanes, gates and parking when you book.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Move furniture away from the wall where we’ll be working
- Let us know if the building has a permit or sign-in process
- Clear access to the fuse board
Ask for a quote
Here’s what helps us quote: where the property is and what kind of building it is, pictures of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, call 07833 053749 or send an email.
Advice
Towns and villages near Radnage
More services for Radnage
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead