Hertfordshire · Heat pump installation
Heat pump installation in Puttenham, Hertfordshire
Air source heat pumps across Puttenham and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Working out where a cylinder could go
- Questions about the Boiler Upgrade Scheme
- A boiler that is getting old
About our air source heat pumps in Puttenham
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. If the problem is deciding which kind of heat pump suits the home and working out whether radiators need upsizing, we can help.
Homes around Puttenham normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Location
- Puttenham (HP23)
- Wider area
- Hertfordshire
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Pricing
- A fixed-price quote up front
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Page updated
- 30 October 2026
Safe owner checks
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Towns and villages near Puttenham
More services for Puttenham
Homes in Puttenham and heat pumps
About 43% of homes in the Puttenham area have been built since 2000, according to Valuation Office Agency council tax records, and the 2021 Census found about 82% of households in detached or semi-detached houses. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder. About 8 listed entries lie within half a mile of central Puttenham, Church of St Mary (church of England) (grade I) among them. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area?
Live in one of the older houses around Church of St Mary (Church of England)? Expect the survey to look closely at heat loss and at the building’s planning status. Ascott House, roughly 4.9 miles north, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Puttenham is about 4 miles east of Aylesbury, in Hertfordshire. Across the HP23 area, our engineers can take on air source heat pumps. Puttenham is one of 381 towns, villages and districts in Hertfordshire we cover. You can also see our page for London, roughly 35 miles from Puttenham.
Our engineers cover all of the HP23 postcode area for air source heat pumps and the streets around it. From Church Road, Astrope Lane and Draytonmead Farm Road to the smaller roads in between, the whole area is covered. If you are just outside Puttenham, we cover Astrope (1 mile east), Long Marston (1 mile north-east), Buckland (1 mile south), Aston Clinton (2 miles south) and Broughton (2 miles west). Larger places within reach include Hemel Hempstead (12 miles south-east), Berkhamsted (7 miles south-east), Tring (3 miles south-east) and Chorleywood (15 miles south-east).
Local landmarks in Puttenham
The nearest railway station is Cheddington station, roughly 3.3 miles north-east. Well-known places in the area include Tindal Centre (3.8 miles west) and Pitstone Green Museum (3.2 miles east). Green spaces nearby include Haddington Hill and College Lake nature reserve.
What air conditioning won’t do
Not every problem is solved by air source heat pumps, and we will tell you before we start. It will not put right:
- Disconnecting or servicing a gas boiler
- Formal advice on VAT for your situation
- Getting planning permission or listed building consent on your behalf
If you’re not sure, just ring us on 07833 053749 and we’ll give you a straight answer.
Parts of the system we cover
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Underfloor heating
What happens on the day
You don’t need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. At the end, we tidy up and run through the work with you. A few pictures help us make the most of a visit to Puttenham.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
Preparing for the visit
- Let us know where we can park and unload
- Clear a path to the units and the space around them
- Mention any roof access, ladders or high-level work
Getting a price
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Read more
Puttenham: your questions answered
Can I get the Boiler Upgrade Scheme grant in Puttenham?
Yes, the scheme covers homes in England, including Puttenham, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Do you cover smaller places like Puttenham?
Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Does servicing affect my warranty?
Check the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Keep every service record either way.
Will I get records for the system?
Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, while repairs and services get a written note of what was found and done.
What affects the quote in Puttenham
Typical ranges are on our prices page, and your quote is built on your job. What we look at:
- How easy the units are to reach
- Whether the existing supply is suitable
- The pipe route between the units
Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you’re not sure what’s needed, phone 07833 053749 or fill in the contact form for straight advice and a fixed price.
Asking for a quote
When you contact us, it’s useful to have:
- A close-up of the unit’s label showing the model number
- A short video of any fault, such as a noise or a flashing light
- A photo of the consumer unit with the cover closed
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath