Greater London · Heat pump installation
Air Source Heat Pumps in Pollards Hill
Air source heat pumps in and around Pollards Hill, from the first look to the final check with the price fixed before work begins.
- Wanting to stop using oil, LPG or gas for heating
- Ageing boilers that will need replacing
- Deciding which kind of heat pump suits the home
What air source heat pumps cannot fix
We will not sell you work that does not address the problem, so these are the things it won’t cover:
- Improving the building’s insulation
- A grant for a home that does not meet the scheme rules
- Disconnecting or servicing a gas boiler
If in doubt, ring us on 07833 053749 or send an email and we’ll say what we think before you book.
Parts of the system we cover
- Radiator systems
- Air-to-air heat pumps
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Hot water cylinders
How we handle air source heat pumps in Pollards Hill
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. The work covers air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders, and common reasons people get in touch are radiators that may be too small for a heat pump and comparing heat pump types.
For flats in Pollards Hill, the lease, the freeholder and the rules for flats all come into it. Permitted development limits are different for flats, and we check before designing.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Where
- Pollards Hill (CR7, SW16, SE19)
- Wider area
- Greater London
- Approvals
- NICEIC and F-Gas, MCS
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quote
- Fixed after a survey or photos
- Enquiries
- On the working day you ask
- Phone
- 07833 053749
- Updated
- 30 October 2026
Also near Pollards Hill
More services for Pollards Hill
Looking after your system
Systems last better with the right care. Here’s what we suggest:
- Let the heat pump run steadily, as set up at handover
- Don’t block radiators or indoor units with furniture
- Store the MCS certificate and warranty documents together
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off, and we’ll explain the settings for your home.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on so keep it unobstructed.
What happens on the day
Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Parking bays, permits and roof or balcony access are the first things we ask about in Pollards Hill.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Before we arrive
- Arrange for someone to be there to let us in
- Unlock any gate, garage or side passage we need
- Keep pets out of the rooms we are working in
How to get a quote
Every quote shows the VAT clearly, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, give us a ring on 07833 053749 or send an email.
Related advice
What we are called out for in Pollards Hill
Some homes heated by electric heaters or storage heaters consider a heat pump instead. The survey tells you whether it’s practical and what’s involved, and we explain the grant position for your home.
Common reasons people call us include:
- Plans to switch to electric heating with a heat pump
- Checking whether planning permission is needed
- No space for a hot water cylinder
Kingswood House lies about 1.9 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
What your quote should include
- What paperwork you’ll receive afterwards
- Whether the company is F-Gas certified, and whether you can check it
- Whether anyone has checked the property or the system first
Heat pumps in Pollards Hill: local notes
About 43% of homes in Pollards Hill and the neighbourhoods around it were built before 1919, according to the Valuation Office Agency’s council tax figures. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. In London, outside space and the rules for flats often decide which kind of heat pump suits.
If you live near Norbury station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Pollards Hill is about 1 mile north of Thornton Heath, in Greater London. Whether you are in the middle of Pollards Hill or further out, our engineers cover air source heat pumps, from small jobs to large ones. In Greater London alone we list 764 places, and Pollards Hill is one.
Our nearest recent job to Pollards Hill was on Streatham High Road, Streatham (SW16), about 2 miles north-west: installing two LG wall-mounted units in the main nail bar area and a third unit in the treatment room.
From Green Lane, Croft Road and Downs Road to the smaller roads in between, the whole area is covered. Work in CR7, SW16 and SE19 follows the same survey, fixed-price quote and written records as everywhere else we cover. Other places close to Pollards Hill include Norbury (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). Larger places within reach include London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north) and Kensington (7 miles north-west).
Around Pollards Hill
Around Pollards Hill, our work takes us to homes and businesses near Norbury Manor Business and Enterprise College for Girls, Silburn Reid and The Moon Under Water pub. The nearest railway station is Norbury station, about 0.6 miles west of the centre. Other landmarks nearby include Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). Green spaces nearby include Knight's Hill and Biggin Wood.
FAQs for Pollards Hill
Do I need permission to put air conditioning in my flat in Pollards Hill?
Often, yes, but the lease and the freeholder normally have a say. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Can I get the Boiler Upgrade Scheme grant in Pollards Hill?
Pollards Hill is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Which type of heat pump is right for my home?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Pollards Hill and across Greater London. Let us know who the records should go to.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
How quickly will you reply?
You’ll hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Do you work in Pollards Hill?
Yes. We work in Pollards Hill and across Greater London, within the London and South East area we cover. For a fixed-price quote, ring us on 07833 053749, or email if that’s easier.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager