Greater London · Heat pump installation
Air Source Heat Pumps in Norbury
Need air source heat pumps in Norbury? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Comparing heat pump types
- Working out whether radiators need upsizing
- Plans to switch to electric heating with a heat pump
How we handle air source heat pumps in Norbury
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb isn’t good enough. We are often asked to deal with questions about where the outdoor unit can go and working out where a cylinder could go, on underfloor heating, air-to-water heat pumps and homes heated by oil, LPG or gas.
In a London area like Norbury, many homes are flats or terraces with little outside space, and that decides which kind of heat pump works. An air-to-water system needs space outside and usually a hot water cylinder inside, while air-to-air units take less room.
Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Location
- Norbury (CR7, SW16, SE19)
- Region
- Greater London
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed-price quote up front
- Certified
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
FAQs for Norbury
Can I get the Boiler Upgrade Scheme grant in Norbury?
Norbury is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
Do I need permission to put air conditioning in my flat in Norbury?
Often, yes, but the lease and the freeholder usually have a say. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Which type of heat pump is right for my home?
The right choice depends on the property and what you need. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases, and we set out the options after the survey.
Will my radiators work with a heat pump?
The heat loss survey answers that, room by room. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
Do you survey before quoting?
Yes. We always look before we price, on a survey, or from your pictures and details where the job is simple. Then you get a fixed-price quote.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
Which manufacturers do you install and repair?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
After we have gone
Looking after the system is mostly common sense. A few tips:
- Read the manufacturer’s warranty terms for your brand
- Seal draughts where you can
- Do not block radiators or indoor units with furniture
In cold, damp weather the outdoor unit runs a defrost cycle from time to time. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
What owners can safely do
Don’t move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
What a heat pump looks like in Norbury
The Valuation Office Agency’s council tax figures put about 43% of homes in Norbury and the neighbourhoods around it before 1919. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. For a London home, the outdoor unit position and the MCS noise check need careful planning.
With Kingswood House about 1.9 miles north-east, it’s worth asking whether your own home is listed before planning a heat pump. Homeowners near Norbury station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Norbury is about 1 mile north of Thornton Heath, in Greater London. Wherever you are in the CR7 postcode area, our engineers can take on air source heat pumps. Count every place we list in Greater London and you reach 764, with Norbury on the list.
Our nearest recent job to Norbury was on Streatham High Road, Streatham (SW16), about 2 miles north-west: installing two LG wall-mounted units in the main nail bar area and a third unit in the treatment room.
If you need air source heat pumps at a property on Green Lane, Croft Road and Downs Road or anywhere close by, our engineers can take on the work. If your postcode is in CR7, SW16 and SE19, we can take the job on. Close to Norbury, our area also takes in Pollards Hill (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). Further out, we also cover London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north) and Kensington (7 miles north-west).
Local landmarks in Norbury
Around Norbury, our work takes us to homes and businesses near Norbury Manor Business and Enterprise College for Girls, Grangewood Park and Silburn Reid. For rail, the closest station is Norbury station, roughly 0.6 miles west of the centre. A little further out are Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). The countryside around Norbury includes Knight's Hill and Biggin Wood.
Pricing air source heat pumps in Norbury
The diagnosis comes before the price. The main factors are:
- Whether we need access equipment for high-level work
- The number of rooms, units or zones
- The electrical supply and whether a new circuit is needed
The pipe route, the height of the units and how we reach them all affect the cost. We take each of them into account, and the price is fixed before we start.
What to send for a quote
Simple jobs can often be priced from pictures and some basics. Useful things to send:
- Your installation or service records
- Any error code or flashing light on the display
- Photos showing the indoor unit and the space around it
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from photos and measurements. After that, we send a fixed price before any work starts.
The process
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. If a freeholder or agent needs to agree the work in Norbury, we can send them the details.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Getting ready for the visit
- Move furniture away from the wall where we’ll be working
- Make sure we can reach the consumer unit or fuse board
- Name a contact who can meet us at the agreed time
Ask for a quote
For a fixed-price quote, phone 07833 053749 or email us with the address and a few details about the rooms or units involved. Photos help a lot. We reply to enquiries the same working day.
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From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath