Essex · Heat pump installation
Heat pump installation in Pilgrims Hatch, Essex
Heat pump installation, for Pilgrims Hatch and the surrounding area. Call for a fixed-price quote; we reply the same working day.
- Moving away from fossil-fuel heating
- Checking eligibility for a heat pump grant
- Questions about where the outdoor unit can go
Air source heat pumps in Pilgrims Hatch, done properly
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb isn’t good enough. The work covers underfloor heating, air-to-water heat pumps and homes heated by oil, LPG or gas, and common reasons people get in touch are an oil, LPG or gas boiler near the end of its life and checking emitters for a heat pump.
Whether a home near Pilgrims Hatch has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Place
- Pilgrims Hatch (CM15, CM14)
- Region
- Essex
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed after a survey or photos
- Certified
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Heat pumps in Pilgrims Hatch: local notes
2 conservation areas lie within a mile of central Pilgrims Hatch. Where a home is affected, the outdoor unit position is settled with the local planning authority (typically Brentwood council) before the heat pump design is finished. About 50% of homes across Pilgrims Hatch and its surrounding area date from 1945 to 1972, according to Valuation Office Agency council tax records. For homes of that age, the survey checks the insulation, the radiators and the hot water setup.
Period properties close to Saint George's church can suit a heat pump, though insulation and any heritage protection are checked first. With Ingatestone Hall about 4.6 miles north-east, it’s worth asking whether your own home is listed before planning a heat pump.
Pilgrims Hatch is about 1 mile north-west of Brentwood, in Essex. Whether you are in the middle of Pilgrims Hatch or further out, we cover air source heat pumps, from small jobs to large ones. Our list for Essex has 644 entries and Pilgrims Hatch is among them. London is in our area too, around 19 miles away.
Our engineers cover all of the CM15 and CM14 postcode area for air source heat pumps and the streets around it. Ongar Road, Hatch Road and Green Lane and the roads off them are all inside our area. Neighbouring places we cover include Crow Green (1 mile north), South Weald (1 mile south-west), Coxtie Green (1 mile west), Bentley (1 mile north-west) and Doddinghurst Common (2 miles north-west). Within a short drive, we also cover Chelmsford (11 miles north-east), Basildon (8 miles south-east), Harlow (12 miles north-west) and Canvey Island (15 miles south-east).
What’s near Pilgrims Hatch
Typical jobs here are in properties near Black Horse Inn, Sawyers Hall College and Weald Country Park and the streets around them. Pilgrims Hatch’s nearest station is Brentwood station, roughly 1.6 miles south of the centre. Well-known places in the area include Brentwood Community Hospital (1.4 miles south-east). For a walk, there’s Thorndon Park.
What the work involves, system by system
VAT on heat pumps
For air-to-air systems, HMRC’s view depends on the product and the situation and the VAT is confirmed on your quote.
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
What happens on the day
You do not need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. We plan the visit to Pilgrims Hatch from the survey or your pictures.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Preparing for the visit
- Arrange for someone to be there to let us in
- Mention any managing agent or landlord rules we need to follow
- Dig out any previous service or F-Gas records
How to get a quote
For air source heat pumps in Pilgrims Hatch, give us a ring on 07833 053749, or email if that’s easier. Tell us what kind of property it is and what you’d like done, plus some pictures if they’re to hand. Enquiries get a reply the same working day.
Related advice
Safe owner checks
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Nearby places to Pilgrims Hatch
Also in Pilgrims Hatch
After we have gone
So the system stays in good health:
- Use the settings explained at handover
- Ask about the grant before you commit
- Keep the outdoor unit clear all year
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
A well-insulated home helps a heat pump because it reduces the heat the system needs to supply.
Common questions in Pilgrims Hatch
Will you come out to Pilgrims Hatch?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Does the Boiler Upgrade Scheme cover homes in Pilgrims Hatch?
Pilgrims Hatch is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Do I need planning permission for a heat pump?
Often not in England, as many heat pumps on houses are permitted development, if the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
Do I need new radiators for a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface, and the survey checks each one.
Do you look at the job first?
Yes. We always look before we price, on a survey, or from your photos and details where the job is simple. Then you get a fixed-price quote.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and tell you why.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager