Kent · Heat pump installation
Heat pump installers in Penenden Heath
Need air source heat pumps in Penenden Heath? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, then sign it off with written records.
- Radiators that may be too small for a heat pump
- A boiler that is getting old
- Working out where a cylinder could go
Homes in Penenden Heath and heat pumps
Penenden Heath is about 31 miles from central London, well within the area we cover from our base in East Grinstead.
Stoneacre, roughly 2.9 miles south-east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. If your home is near Maidstone East station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Penenden Heath is about 1 mile north of Maidstone, in Kent. Across the ME14 area, we cover air source heat pumps. Our Kent coverage runs to 922 places, Penenden Heath among them. Bromley, roughly 24 miles off, has its own page on this site.
If you need air source heat pumps at a property on Rock Road, Byron Road and Knowle Road or a nearby road, we can help. Getting to Penenden Heath is easy by the A249. Places around Penenden Heath that are also on our list: Foley Park (1 mile south-west), Harbourland (1 mile north), Grove Green (1 mile east), Ringlestone (1 mile north-west) and Maidstone (1 mile south). Further out, we also cover Sittingbourne (10 miles north-east), Sevenoaks (15 miles west), Royal Tunbridge Wells (15 miles south-west) and Gravesend (12 miles north-west).
Local landmarks in Penenden Heath
Typical jobs here are in properties near Vinters Valley Park, Valley Park School and The Hollybush Public House. The closest station to Penenden Heath is Maidstone East station, roughly 0.7 miles south-west of the centre. Nearby you’ll also find Queen's Own Royal West Kent Regiment Museum (0.7 miles south-west) and The Mall Maidstone (0.8 miles south-west). Open spaces near Penenden Heath include Burham Down and Boxley Hills.
About our air source heat pumps in Penenden Heath
We begin with a room-by-room heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Guesswork leads to systems that are too big or too small. The work covers radiator systems, air-to-air heat pumps and air-to-water heat pumps, and the jobs we see most are replacing a combi boiler with a heat pump and working out whether radiators need upsizing.
For a house near Penenden Heath, space outside is rarely the problem, so the main questions are heat loss, radiators and the electrics.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.
- Location
- Penenden Heath (ME14)
- Wider area
- Kent
- Quote
- Fixed-price quote after a site survey
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Updated
- 30 October 2026
How it works
If the system has to be off for part of the visit, we tell you before we start, so you can plan around it. In a business, work can often be done one area at a time. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Tell us about any gates or steps at your property near Penenden Heath when you book.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Have the make and model of any existing unit to hand
Get a fixed-price quote
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Advice
Looking after it afterwards
How well a system lasts depends on use and care. Here’s what we suggest:
- Know the servicing conditions in your warranty
- Use the settings explained at handover
- Look at insulation alongside the heat pump
After commissioning, the installation is registered under MCS and you receive the certificate. File it with the warranty documents for future reference.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Common questions in Penenden Heath
Can I fit a heat pump in Penenden Heath without planning permission?
The answer turns on the property and where the outdoor unit would sit. The half-mile around the middle of Penenden Heath holds about 5 listed buildings and structures. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Maidstone council, which is typically the planning authority for Penenden Heath.
Can I get the Boiler Upgrade Scheme grant in Penenden Heath?
Penenden Heath is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. You don’t apply yourself: the MCS certified installer does, which is us.
Can landlords and managing agents book you?
Yes. Homeowners, landlords, agents and businesses all book us in Penenden Heath and across Kent. Let us know who the records should go to.
Are you F-Gas certified?
As the law requires for refrigerant work, we are an F-Gas certified company. We are also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
Do you offer emergency call-outs?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we will talk you through the next steps.
How soon will you get back to me?
On the same working day you contact us. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
Do you protect the property while you work?
Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Let and managed properties
For anyone managing more than one building, we can plan visits across the portfolio and price them together. Each property gets its own records, so each one has its own history.
Keeping records across a portfolio is half the battle. Each visit is written up, plus the F-Gas records where refrigerant is involved, so you can show what was done and when.
Nearby places to Penenden Heath
What else we do in Penenden Heath
When it’s something else
We will always give you a straight diagnosis, so here’s what air source heat pumps will not do:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Insulation work, such as loft or cavity wall insulation
- Getting planning permission or listed building consent on your behalf
If in doubt, phone us on 07833 053749 or send an email and we will say what we think before booking.
Parts of the system we cover
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Radiator systems
- Underfloor heating
- Homes heated by oil, LPG or gas
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead