Kent · Heat pump installation

Heat pump installation in Gravesend, Kent

Air source heat pumps for Gravesend, from F-Gas certified engineers, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.

  • A boiler that’s getting old
  • Questions about listed buildings or conservation areas
  • Plans to switch to electric heating with a heat pump

Air source heat pumps for Gravesend

Questions from Gravesend

Can I get the Boiler Upgrade Scheme grant in Gravesend?

Yes, if the home and the heat pump meet the scheme’s rules: Gravesend is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.

Is the coast a problem for outdoor units in Gravesend?

It can. Gravesend is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.

Which manufacturers do you install and repair?

We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.

How long does a heat pump installation take?

The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. We confirm the timing after the survey, so phone 07833 053749 or email us to arrange one.

Will I need planning consent for an air source heat pump?

In England, many air source heat pumps on houses can be permitted development, if the conditions are met. The outdoor unit must be 1.5 m³ or less, comply with MCS 020(a), not be cooling-only and not be within a listed building’s curtilage.

Do you provide F-Gas records?

Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.

Do you work for landlords and businesses?

Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.

How we handle air source heat pumps in Gravesend

For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. The work covers hot water cylinders, radiator systems and air-to-water heat pumps, and common reasons people get in touch are radiators that may be too small for a heat pump and questions about the Boiler Upgrade Scheme.

Most homes around Gravesend have space for the outdoor unit, and the position has to pass the MCS planning standard’s noise check to count as permitted development.

Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we explain those terms on your quote. Terms differ from brand to brand, so we go through them with you rather than leave you to find the small print.

Where
Gravesend (DA12, DA11)
Region
Kent
Price
Fixed, in writing
Credentials
F-Gas certified company, NICEIC approved, MCS
Price guide
£8,000–£16,000 before the grant, 0% VAT on homes
Phone
07833 053749
Page updated
30 October 2026

Signs you need air source heat pumps in Gravesend

Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Planning the change before the boiler fails gives you time to survey, design and apply for any grant instead of making a rushed decision when the heating stops.

Look out for any of the following:

  • No space for a hot water cylinder
  • Finding a place for the outdoor unit
  • Ageing boilers that will need replacing

If your home is one of the older properties near Christ Church Milton, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.

What your quote should include

  • Which brand and model they’re proposing, and why
  • Whether the manufacturer’s warranty depends on regular servicing
  • Which VAT rate the quote uses, and why

How to choose an air conditioning engineer

Air source heat pumps around Gravesend

The coast is only about 2 miles from Gravesend. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. 7 conservation areas lie within a mile of central Gravesend. Listed buildings are part of the picture here: about 18 within half a mile of the centre, such as Parrock Hall (grade II). Where a home is affected, the outdoor unit position is settled with Gravesham council, normally the planning authority here before the heat pump design is finished. The 2021 Census found about 35% of households in terraced houses. Shared walls keep a terrace’s heat loss down, while gardens next door make the noise check on the outdoor unit important.

If you live near Gravesend station, the survey compares air-to-water and air-to-air for your home before anything is quoted.

Gravesend is about 9 miles north-west of Gillingham, in Kent. Whatever kind of property you have in Gravesend, we can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Gravesend is one of 922 towns, villages and districts in Kent where we work for homes and businesses. For properties nearby, see our Bromley page, about 16 miles away.

The closest recent job we can point to from Gravesend was on Station Road, Orpington (BR6), about 12 miles west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

Getting to Gravesend is easy by the A2 and A226. Postcode districts we cover here: DA12 and DA11. Close to Gravesend, our area also takes in Windmill Hill (1 mile north-west), Milton-next-Gravesend (1 mile north-east), Denton (1 mile east), Singlewell or Ifield (1 mile south) and Northfleet (1 mile west). Larger places within reach include Maidstone (13 miles south-east), Dartford (7 miles west), Sevenoaks (13 miles south-west) and Swanley (9 miles west).

Around Gravesend

In Gravesend, that means homes and buildings near Northfleet Urban Country Park, St John's Catholic Comprehensive and St John's Catholic Comprehensive and the streets around them. Gravesend’s nearest station is Gravesend station, roughly 0.9 miles north-west of the centre. A little further out are Gravesham Museum (0.9 miles north-west) and Stone Castle (4.5 miles west). Open spaces near Gravesend include Sawyers Lake and Gad's Hill.

Map of Gravesend © OpenStreetMap contributors

What we do, step by step

The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes from a couple of days to around a week, depending on the system and how much of the heating changes. In a town like Gravesend, parking is typically straightforward, so the main questions are access and timing.

  1. We find out about your home and the heating you have now.
  2. Every room’s heat loss is worked out on site.
  3. From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
  4. Cost, grant and VAT appear on one fixed-price quote.
  5. Then it’s fitted, commissioned and registered with MCS.

Before we arrive

  • Let us know where we can park and unload
  • Plan for pets to be kept clear during the visit
  • Unlock any gate, garage or side passage we need

Getting a price

To get a fixed-price quote, phone 07833 053749 or email us with the address and a few details about the rooms or units involved. Photos help a lot. You’ll hear back from us the same working day.

Get a price

Advice

Different systems, different jobs

Air-to-air heat pumps

A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It also has to be fitted by an MCS certified installer, in a home.

Outdoor unit position and planning

Where the outdoor unit goes depends on airflow, access and the route into the house. Noise is part of the MCS 020(a) check, so we consider nearby homes too.

Managing agents and facilities teams in Gravesend

Running several properties is easier with one contractor. Our area covers Greater London and the South East, so work at different addresses can be planned together and kept on a regular cycle.

Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead