East Sussex · Heat pump installation
Heat pump installation in Old Town, East Sussex
Air source heat pumps for Old Town, from F-Gas certified engineers, with warranty terms explained brand by brand. We reply to enquiries the same working day.
- Deciding which kind of heat pump suits the home
- Working out whether radiators need upsizing
- Checking whether planning permission is needed
About our air source heat pumps in Old Town
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers underfloor heating, hot water cylinders and homes heated by oil, LPG or gas, and the jobs we see most are checking whether planning permission is needed and radiators that may be too small for a heat pump.
Whether a home near Old Town has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme, for an air source or ground source heat pump.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before any chargeable work goes ahead.
- Place
- Old Town (BN21, BN20, BN22)
- Region
- East Sussex
- Price
- A fixed price before any work starts
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Questions from Old Town
Does the Boiler Upgrade Scheme cover homes in Old Town?
Yes, if the home and the heat pump meet the scheme’s rules: Old Town is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
Is planning permission needed for a heat pump in Old Town?
The answer turns on the property and where the outdoor unit would sit. The Old Town Conservation Area takes in the middle of Old Town. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Eastbourne council, which is usually the planning authority for Old Town.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.
Do you work on systems someone else installed?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Send us the make and model, and any records you have.
What accreditations do you have?
We’re an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We’re also Checkatrade members.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That is not optional: it’s required by law, and we hold it.
Is the equipment covered by a warranty?
Warranty comes from the manufacturer and depends on the brand and product. Daikin, for instance, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.
What happens if it’s left?
The extra £1,500 for homes heated by oil or LPG with no mains gas is available until March 2027. If that applies to you, it’s worth asking about sooner rather than later. Getting the date in early helps for a job in a place like Old Town.
What you pay reflects the actual work. That’s why we look at the job first, from photos or on a survey, and why the quote is fixed before work begins.
Why book with us
- We diagnose before we treat
- Electrical work covered by our NICEIC approval
- MCS certification for heat pump work
- We work on all the leading brands
Take a look at what air conditioning costs and our accreditations.
Do you need air source heat pumps in Old Town?
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application, rather than rushing a replacement in winter.
Customers usually contact us when they notice something like this:
- A boiler that is getting old
- Planning and permitted development questions
- Working out where a cylinder could go
If your home is one of the older properties near Church of St Mary, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
What to look for in a quote
- Who does the electrical work, and whether they can certify it
- Why the equipment they’re quoting suits the job
- Whether the manufacturer’s warranty depends on regular servicing
What we do, step by step
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. So on the day, you don’t need a separate electrician for the electrical side. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. A few pictures let us plan a visit to a place like Old Town.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Clear access to the fuse board
- Let us know if the units are on a roof, a high wall or in a locked area
- Let us know if the building has a permit or sign-in process
Get a fixed-price quote
For a fixed-price quote, phone 07833 053749 with the address and a few details about the rooms or units involved. A few pictures make it quicker. You will hear back from us the same working day.
Advice
Also near Old Town
Also in Old Town
Air source heat pumps in Old Town: the local picture
Old Town is within about 2 miles of the coast. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. About 40% of homes in and around Old Town were built before 1919, according to VOA council tax data, and about 48% of households live in flats, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. A flat may have no room for a hot water cylinder, and the freeholder normally has a say on the outdoor unit, which can tip the choice towards air-to-air.
If you live near Eastbourne station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Old Town is about 1 mile south-west of Eastbourne, in East Sussex. Our engineers cover Old Town for air source heat pumps, along with the rest of East Sussex. 289 places in East Sussex are on our list, from busy centres to quieter spots.
Not far from Old Town, a recent job of ours was on Meads Road, Eastbourne (BN20), about 1 mile north-east: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.
Jobs in BN21, BN20 and BN22 are looked at, quoted and booked the same way as anywhere else. Streets in the area include Love Lane, Mill Road and Greys Road, and we cover them all. Close by, we work in Upperton (1 mile east), Meads (1 mile south), Eastbourne (1 mile north-east), Holywell (1 mile south) and Ratton Village (1 mile north). Larger places within reach include Hastings (15 miles north-east), Bexhill-on-Sea (10 miles north-east), Seaford (7 miles west) and Lewes (13 miles north-west).
Local landmarks in Old Town
Around Old Town, our work takes us to homes and businesses near Motcombe Infants' School, Gildrege Park and WMG Academy for Young Engineers and the streets around them. For rail, the closest station is Eastbourne station, roughly 0.7 miles east. Nearby you’ll also find Eastbourne District General Hospital (1 mile north) and Pevensey Castle (4.4 miles north-east). Open spaces near Old Town include Combe Hill.
What air conditioning will not do
We’d rather tell you now than sell you work that won’t help, so here are the limits:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Getting planning permission or listed building consent on your behalf
- Insulation work, such as loft or cavity wall insulation
If you’re not sure, just ring us on 07833 053749 or fill in the contact form and we will give you a straight answer before booking.
What we work on in Old Town
- Radiator systems
- Air-to-air heat pumps
- Air-to-water heat pumps
- Hot water cylinders
- Underfloor heating
- Homes heated by oil, LPG or gas
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager