East Sussex · Heat pump installation

Heat pump installation in Upperton, East Sussex

Expert air source heat pumps for Upperton: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.

  • Deciding which kind of heat pump suits the home
  • Checking whether planning permission is needed
  • Replacing a combi boiler with a heat pump

Air source heat pumps across Upperton

Air source heat pumps in Upperton: the local picture

The coast is only about 1 mile from Upperton. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 46% of homes across Upperton and its surrounding area were built before 1919, according to the Valuation Office Agency’s council tax figures, and about 62% of households live in flats, according to the 2021 Census. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better.

Live in one of the older houses around Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status.

Upperton is about 1 mile south-west of Eastbourne, in East Sussex. If you need air source heat pumps in Upperton, please phone us on 07833 053749 or use the quote form for a fixed-price quote. Our area covers London and the South East, including Upperton. In East Sussex alone we list 289 places and Upperton is among them.

Not far from Upperton, a recent job of ours was on Meads Road, Eastbourne (BN20), about 1 mile north-east: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.

From Love Lane, Hyde Road and York Road to the smaller roads in between, nowhere is left out. Being close to the A2021 and A2040, Upperton is simple for us to get to. Close by, we work in Old Town (1 mile west), Eastbourne (1 mile north-east), Meads (1 mile south), Holywell (1 mile south) and Ratton Village (2 miles north-west). Further out, we also cover Hastings (14 miles north-east), Bexhill-on-Sea (10 miles north-east), Seaford (7 miles west) and Lewes (14 miles north-west).

Landmarks near Upperton

Locally, jobs take us to houses, flats and workplaces close to Gildredge House, WMG Academy for Young Engineers and The Rainbow pub, among other places. Upperton has its own railway station: Eastbourne station. Nearby you’ll also find Eastbourne District General Hospital (0.9 miles north-west) and Pevensey Castle (4 miles north-east). The countryside around Upperton includes Combe Hill.

Map of Upperton © OpenStreetMap contributors

How we handle air source heat pumps in Upperton

In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. Typical jobs include checking eligibility for a heat pump grant and moving away from fossil-fuel heating, on hot water cylinders, air-to-water heat pumps and air-to-air heat pumps.

Whether a home near Upperton has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme.

Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.

Location
Upperton (BN21, BN22, BN20)
Wider area
East Sussex
Typical price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Certified
F-Gas certified, NICEIC approved, MCS
Price
A fixed price before any work starts
Telephone
07833 053749
Last updated
30 October 2026

Honest limits

To be straight with you, there are a few things this work won’t fix:

  • Grants for hybrid systems or replacements of low-carbon systems
  • Insulation work, such as loft or cavity wall insulation
  • Planning decisions, which rest with the council

If in doubt, phone 07833 053749 or write to us at info@aircondoctor.co.uk and we’ll say what we think.

What we work on in Upperton

  • Underfloor heating
  • Air-to-air heat pumps
  • Hot water cylinders
  • Air-to-water heat pumps
  • Homes heated by oil, LPG or gas
  • Radiator systems

What affects the quote in Upperton

Typical ranges are on our prices page, and your quote is built on your job. The quote depends on:

  • What state the existing equipment is in
  • What kind of system it is
  • The pipe route between the units

The cost depends on the type of system and how many units are involved, the access and what the work involves. You get a fixed price before we start, so you know where you stand.

Before you get in touch

There’s no need for technical detail. Just send:

  • Any previous service or F-Gas records
  • A close-up of the unit’s label showing the model number
  • Wide photos of the room or the existing unit

VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, ring us on 07833 053749 or email us.

What we do, step by step

Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A few photos let us plan a visit to a place like Upperton.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
  3. You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
  4. The outdoor unit, the indoor equipment and the controls are installed and connected.
  5. Commissioning, MCS certification and a handover of the controls finish the job.

Preparing for the visit

  • Tell us about any building rules, permits or sign-in
  • Tell us about access, such as roof hatches, high walls or locked plant areas
  • Let us know where the consumer unit is

Get a fixed-price quote

Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from photos or on a survey, you get a fixed price. To start, ring 07833 053749 or send an email.

Ask for a quote

Related advice

When to call us in Upperton

For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.

Look out for these signs:

  • Replacing a combi boiler with a heat pump
  • Planning and permitted development questions
  • Wanting to stop using oil, LPG or gas for heating

Homeowners near Eastbourne station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.

Before you book anyone

  • Proof of F-Gas company certification
  • Whether a new circuit is included and who certifies it
  • How extra work would be agreed if they find something unexpected

Questions to ask before you book

Upperton questions

Do you cover smaller places like Upperton?

Yes. Upperton is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.

Is planning permission needed for a heat pump in Upperton?

The answer turns on the property and where the outdoor unit would sit. The Torfield Conservation Area is close to the centre of Upperton. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Eastbourne council, which is typically the planning authority for Upperton.

Which manufacturers do you install and repair?

We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Can landlords and managing agents book you?

Yes. Homeowners, landlords, agents and businesses all book us in Upperton and across East Sussex. Tell us who should receive the paperwork.

What accreditations do you have?

F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we’re Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.

Why use an F-Gas certified company?

Companies working on equipment that contains F gas must be certified by an approved body, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.

Do you protect the property while you work?

We start with protection: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead