East Sussex · Heat pump installation
Old Heathfield air source heat pumps
Air source heat pumps in Old Heathfield from an F-Gas certified company, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Ageing boilers that will need replacing
- Working out where a cylinder could go
- Checking emitters for a heat pump
Air source heat pumps for homes and businesses in Old Heathfield
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers homes heated by oil, LPG or gas, air-to-water heat pumps and radiator systems, and common reasons people get in touch are radiators that may be too small for a heat pump and checking eligibility for a heat pump grant.
Space for an outdoor unit is rarely an issue near Old Heathfield, so the design focuses on heat loss and radiators.
Warranty periods vary by brand and by product. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.
- Place
- Old Heathfield (TN21)
- Region
- East Sussex
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed-price quote after a site survey
- Enquiries
- Same working day
- Call
- 07833 053749
- Last updated
- 30 October 2026
How the job changes from property to property
The Boiler Upgrade Scheme
The Boiler Upgrade Scheme covers England and Wales: £7,500 for air-to-water and ground source, and £2,500 for air-to-air in limited cases. The application goes through the installer.
VAT on heat pumps
HMRC says most air conditioning units are air source heat pumps, but each case depends on the facts and the VAT is confirmed on your quote.
Nearby places to Old Heathfield
What else we do in Old Heathfield
Rented and managed buildings
Keeping records across a portfolio is half the battle. Each visit is written up, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.
Managing agents often deal with us directly. Tell us the property, the work and the access arrangements, and we will send a fixed-price quote.
What we do, step by step
On the day, we arrive at the time agreed with you and run through the plan before anything else. Dust sheets go down over floors and anything close to the work, and anything electrical is made safe before work starts. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Photos of the existing unit help with repairs and servicing in Old Heathfield.
- First we find out about the property, the heating you have now and what you’re hoping for.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Dig out any previous service or F-Gas records
- Make sure someone can let us in at the agreed time
- Let us know where the consumer unit is
Get a fixed-price quote
For air source heat pumps in Old Heathfield, phone 07833 053749 or use the quote form. Let us know the type of property and what you need, and send a few photos if you can. Enquiries get a reply the same working day.
Related advice
Homes in Old Heathfield and heat pumps
About 80% of households live in detached or semi-detached houses, according to Census 2021 figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Historic houses such as Bateman's, about 4.9 miles north-east, are a reminder that listed homes need consent before a heat pump goes in. If your home is one of the older properties near The Parish Church of All Saints, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Old Heathfield is about 7 miles north of Hailsham, in East Sussex. Anywhere in TN21, our engineers can take on air source heat pumps. Old Heathfield is one of 289 towns, villages and districts in East Sussex we cover. The nearest of our city pages is Eastbourne, around 12 miles from Old Heathfield.
The closest recent job we can point to from Old Heathfield was on Station Road, Heathfield (TN21), about 1 mile west: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
If you need air source heat pumps at a property on School Hill and Church Street or anywhere close by, our engineers can take on the work. Jobs in TN21 are looked at, quoted and booked the same way as anywhere else. If you’re just outside Old Heathfield, we cover Cade Street (1 mile north), Sandy Cross (1 mile west), Heathfield (1 mile west), Broad Oak (1 mile north) and Warbleton (1 mile south). Larger places within reach include Eastbourne (12 miles south), Hastings (14 miles south-east), Bexhill-on-Sea (11 miles south-east) and Seaford (15 miles south-west).
Around Old Heathfield
Locally, jobs take us to houses, flats and workplaces close to The Star Inn and Parkside Community Primary School and the streets around them. Well-known places in the area include Hellingly Hospital (5 miles south) and Old Castle (3.6 miles east). Open spaces near Old Heathfield include Selwyns Wood.
Before you call an engineer
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. If you need something moved, we can quote for it.
Old Heathfield questions
Is planning permission needed for a heat pump in Old Heathfield?
It comes down to the building and the spot chosen for the outdoor unit. The Old Heathfield and Cade Street Conservation Area takes in the middle of Old Heathfield. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Old Heathfield, normally Wealden council).
Can I get the Boiler Upgrade Scheme grant in Old Heathfield?
Yes, the scheme covers homes in England, including Old Heathfield, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. We hold MCS certification, so the application is ours to make for you.
Do you cover Old Heathfield?
Yes. We work across Greater London, Surrey, Kent, East and West Sussex, Hampshire, the Isle of Wight, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire and Essex, and that includes Old Heathfield.
Which accreditations do you hold?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
What does an air-to-water heat pump cost?
Air-to-water systems are £8,000–£16,000 (0% VAT on homes), before any grant. The final price depends on the heat loss survey, the radiators and the cylinder and the quote is fixed.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Do I get paperwork after the visit?
Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager