East Sussex · Heat pump installation
Heat pump installation in Broad Oak, East Sussex
We cover Broad Oak for air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Choosing between air-to-water and air-to-air
- Finding a place for the outdoor unit
- Moving away from fossil-fuel heating
Air source heat pumps for homes and businesses in Broad Oak
Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. We check each radiator against the room’s heat loss, and the quote sets it out. The work covers hot water cylinders, underfloor heating and air-to-water heat pumps, and the jobs we see most are plans to switch to electric heating with a heat pump and an oil, LPG or gas boiler near the end of its life.
For a home around Broad Oak that’s off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
- Where
- Broad Oak (TN21)
- Region
- East Sussex
- Replies
- Answered the same working day
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- Fixed-price quote after a site survey
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Common problems we fix in Broad Oak
Air-to-air systems interest people who want cooling in summer as well as heating. They heat rooms through wall, floor or ceiling units, and can cool them when it’s hot. Whether a grant applies depends on the scheme conditions.
Look out for these signs:
- Not knowing whether a grant applies
- Checking whether planning permission is needed
- Wanting to stop using oil, LPG or gas for heating
Bateman's lies about 4.2 miles east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Comparing quotes
- What’s in the price and what is not
- What paperwork you will receive afterwards
- If the figure could change on the day
Honest limits
We’d rather tell you now than sell you work that won’t help, so here are the limits:
- Tax advice on your own circumstances
- A grant for a home that doesn’t meet the scheme rules
- Planning decisions, which rest with the council
If in doubt, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk and we will say what we think before booking.
Where we work
- Radiator systems
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
How the visit works
The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we tidy up before we leave. Visits to Broad Oak are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Make sure we can reach the outdoor unit, or where it will go
- Make sure we can reach the consumer unit or fuse board
- Keep pets and children away from the work area
Getting a price
Getting a quote is straightforward. Send a few details and photos, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Nearby places to Broad Oak
More services for Broad Oak
Homes in Broad Oak and heat pumps
About 40 miles out from central London, Broad Oak is part of the South East area we work across. The last census (2021) found about 69% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.
Period properties close to Ebenezer Chapel can suit a heat pump, though insulation and any heritage protection are checked first.
Broad Oak is about 7 miles south-east of Crowborough, in East Sussex. From the centre of Broad Oak to the outskirts, our engineers cover air source heat pumps, from a single room to a whole building. We cover 289 places across East Sussex, large and small. The nearest of our city pages is Eastbourne, around 13 miles from Broad Oak.
Not far from Broad Oak, a recent job of ours was on Station Road, Heathfield (TN21), about 2 miles south-west: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
Jobs in TN21 are looked at, quoted and booked the same way as anywhere else. That includes properties on Halley Road, Burwash Road and Highview Road and nearby roads. Neighbouring places we cover include Cade Street (1 mile south-west), Old Heathfield (1 mile south), Heathfield (2 miles south-west), Sandy Cross (2 miles south-west) and Maynard's Green (3 miles south-west). Further out, we also cover Eastbourne (13 miles south), Hastings (14 miles south-east), Bexhill-on-Sea (12 miles south-east) and Lewes (14 miles south-west).
Around Broad Oak
Around Broad Oak, our work takes us to homes and businesses near Heathfield Community College. For rail, the closest station is Stonegate station, about 4.5 miles north-east of the centre. Nearby you will also find Old Castle (3.7 miles south-east) and Sussex Farm Museum (3.6 miles south-west). Open spaces near Broad Oak include Selwyns Wood.
For landlords and property managers
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.
Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We can quote either party and send the records to whoever needs them.
Your questions about air source heat pumps in Broad Oak
Does the Boiler Upgrade Scheme cover homes in Broad Oak?
Broad Oak is covered, as the scheme runs across England and Wales. The amount depends on the type of heat pump, and the survey confirms which applies. You do not apply yourself: the MCS certified installer does, which is us.
Is Broad Oak in your area for air source heat pumps?
Yes. Broad Oak is one of the places we cover. Get in touch with the details and we reply the same working day.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
How soon will you get back to me?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Can I do any of the installation myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s the law, not just our preference, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Will you make a mess?
We start with protection: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards before we leave.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us in Broad Oak and across East Sussex. Let us know who the records should go to.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath