Greater London · Heat pump installation

Heat pump installation in Norwood Green, Greater London

Looking for air source heat pumps in Norwood Green? We diagnose first, fix the price and book the work around you, finishing with proper records.

  • Deciding which kind of heat pump suits the home
  • Replacing a combi boiler with a heat pump
  • Deciding on the outdoor unit position

Air source heat pumps across Norwood Green

Air source heat pumps in Norwood Green

An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. We check each radiator against the room’s heat loss and anything that needs changing is in the quote. Common call-outs are for wanting to stop using oil, LPG or gas for heating and comparing heat pump types, on air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders.

Terraced houses in a London area like Norwood Green can suit a heat pump well, as long as there’s a sensible spot for the outdoor unit and its noise is checked against the MCS planning standard.

Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.

Place
Norwood Green (UB2, TW5, TW7)
Wider area
Greater London
Price
A fixed price before we start
Approvals
F-Gas certified, NICEIC approved, MCS
Response
Answered the same working day
Typical price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Call
07833 053749
Updated
30 October 2026

Managing agents and facilities teams in Norwood Green

Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. In a let or managed building, it’s worth agreeing who that operator is and we are happy to deal with whoever it is.

Portfolio owners often want one contractor and one number. Our area covers Greater London and the South East, so work at different addresses can be planned together and kept to a regular schedule.

The process

Every visit follows the same order: check the plan with you, protect the area, do the work, test what we’ve done and talk you through it. The visit itself takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. A few pictures of the room, the outside wall and the fuse board help us plan a job in Norwood Green.

  1. We talk through your home, your current heating and what you want from a heat pump.
  2. A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
  3. You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
  4. We fit the outdoor unit and connect it to the heating, hot water and controls.
  5. Commissioning, MCS certification and a handover of the controls finish the job.

Getting ready for the visit

  • Clear the space around the indoor unit, or where it will go
  • Let us know where we can park and unload
  • Name a contact who can meet us at the agreed time

Get a fixed-price quote

Some jobs can be priced from pictures, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.

Get a quick quote

Related advice

What affects the cost of air source heat pumps

We quote each job individually. These are the things that affect it:

  • What we find on the survey or diagnosis
  • The number of rooms, units or zones
  • The distance and route between the indoor and outdoor units

Every job is different, so we price each one individually. The system, the access, the pipe routes and the parts involved all make a difference.

What to send for a quote

Good photos often save a visit. The most useful are:

  • The outside wall, roof or yard where the outdoor unit sits or would go
  • Wide pictures of the room or the existing unit
  • Your consumer unit or fuse board

Want a quote for air source heat pumps? Please call 07833 053749 or send an email and tell us about the job. We’ll talk you through the options and give you a fixed-price quote before anything is booked.

Air source heat pumps in Norwood Green: the local picture

About 34% of homes in the Norwood Green area were built between the wars, according to Valuation Office Agency council tax records. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.

Live in one of the older houses around Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status. Historic houses such as Osterley House, about 0.6 miles south-east, are a reminder that listed homes need consent before a heat pump goes in.

Norwood Green is about 1 mile south-east of Southall, in Greater London. Whether you’re in the middle of Norwood Green or further out, we cover air source heat pumps, from a single room to a whole building. Our list for Greater London has 764 entries, and Norwood Green is one. The nearest of our city pages is London, around 12 miles from Norwood Green.

The closest recent job we can point to from Norwood Green was on King Street, Twickenham (TW1), about 3 miles south: installing a Samsung VRF system serving the restaurant dining area, bar, private dining room and kitchen extraction area: seven indoor units in total.

Whether you are on Norwood Road, Stour Avenue and Durham Avenue or anywhere close by, our engineers can take on the work. If your postcode is in UB2, TW5 and TW7, the property is within reach. Close to Norwood Green, our area also takes in North Hyde (1 mile west), Heston (1 mile south-west), Osterley (1 mile south-east), Spring Grove (1 mile south-east) and Lampton (1 mile south). Further out, we also cover London (12 miles east), City of Westminster (9 miles east), Marylebone (9 miles east) and Kensington (7 miles east).

Landmarks near Norwood Green

Around Norwood Green, our work takes us to homes and businesses near Inwood Park, The Plough Public House and Heston Community School, among other places. For rail, the closest station is Southall station, about 1 mile north-west of the centre. Well-known places in the area include St Bernard's Hospital (1 mile north-east) and Museum of Army Music (2.7 miles south). Not far away are Garden Lake and Castlebar Hill.

Map of Norwood Green © OpenStreetMap contributors

How the job changes from property to property

Heat loss surveys

The survey works out the heat needed room by room. It’s the basis for sizing the heat pump and the radiators.

The Boiler Upgrade Scheme

Not every home qualifies and we confirm it before anything is agreed.

Common questions in Norwood Green

Will a heat pump in Norwood Green need planning permission?

It comes down to the building and the spot chosen for the outdoor unit. Central Norwood Green sits inside the Osterley Park Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the local planning authority (for Norwood Green, normally Ealing council).

Can I get the Boiler Upgrade Scheme grant in Norwood Green?

Norwood Green is covered, as the scheme runs across England and Wales. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. You don’t apply yourself: the MCS certified installer does, which is us.

Do you work on systems someone else installed?

Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.

Who is responsible for leak checks?

Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.

Do you protect the property while you work?

Protection goes down first: dust sheets over floors and anything close to the work. Holes and fixings are agreed with you, and we clean up afterwards when we finish.

Can you come out in an emergency?

Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we will advise on what to do next.

Can we book visits on a schedule?

Yes. Tell us what you have and how it’s used and we will propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead