Kent · Heat pump installation
Heat pump installers in Norton Ash
Air source heat pumps, in Norton Ash and nearby. Call for a fixed-price quote; we reply the same working day.
- Replacing a combi boiler with a heat pump
- Wanting to stop using oil, LPG or gas for heating
- Deciding on the outdoor unit position
About our air source heat pumps in Norton Ash
Hot water from an air-to-water system is stored in a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. If you are dealing with wanting to stop using oil, LPG or gas for heating and replacing a combi boiler with a heat pump, we can sort it out.
If your home in or near Norton Ash is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Where
- Norton Ash (ME9)
- Region
- Kent
- Replies
- Answered the same working day
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Quotes
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
What affects the cost of air source heat pumps
Our prices page gives typical ranges, and your quote is built on your job. The quote depends on:
- Whether it’s a simple split or a larger system
- What electrical work the job needs
- What state the existing equipment is in
Putting several jobs into one visit often makes better use of the time. Tell us about everything you’d like looked at, and you will get one fixed price.
Before you get in touch
The more you tell us, the more accurate the quote. With your enquiry, please include:
- A photo of the consumer unit with the cover closed
- The make and model of the system, from the label
- The remote or wall controller showing any error
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, call us on 07833 053749 or use the quote form.
What we do, step by step
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. So on the day, you do not need a separate electrician for the electrical side. The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a village like Norton Ash, tell us about narrow lanes, gates and parking when you book.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Make sure someone can let us in at the agreed time
- Have the make and model of any existing unit to hand
- Clear the space around the indoor unit, or where it will go
Getting a quote
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and many jobs can be priced from that.
Read more
Common problems we fix in Norton Ash
Extensions, renovations and loft conversions are a natural time to rethink the heating. Pipework, radiators and space for a cylinder are easier to plan while work is going on.
Reasons to give us a call include:
- Plans to switch to electric heating with a heat pump
- Checking emitters for a heat pump
- Checking eligibility for a heat pump grant
Older homes near Church of St Mary may need extra checks for planning and heat loss before a heat pump is designed.
Before you book anyone
- What’s in the price and what isn’t
- Which brand and model they’re proposing, and why
- Whether extra work needs your approval first
Rented and managed buildings
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to and we will copy in whoever needs it.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.
Nearby places to Norton Ash
More services for Norton Ash
Norton Ash: your questions answered
Will you come out to Norton Ash?
Yes. Norton Ash is within the area we cover across London and the South East. Send a few details and pictures, and we reply the same working day.
Is a heat pump in Norton Ash permitted development?
The answer turns on the property and where the outdoor unit would sit. Historic England lists about 7 buildings and structures within half a mile of the centre of Norton Ash. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Swale council, which is usually the planning authority for Norton Ash.
Should I choose air-to-water or air-to-air?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source and the survey helps decide.
Is there a survey before the work?
Yes, always. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are also Checkatrade members.
Will I get records for the system?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
Will my radiators work with a heat pump?
Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat, and the survey checks each one.
Heat pumps in Norton Ash: local notes
Norton Ash is within about 3 miles of the coast. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. VOA council tax data put about 35% of homes across Norton Ash and its surrounding area before 1919, and the 2021 Census found about 69% of households in detached or semi-detached houses. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Houses normally have space for an outdoor unit and a hot water cylinder.
Historic houses such as Belmont House and Gardens, about 3.6 miles south, are a reminder that listed homes need consent before a heat pump goes in.
Norton Ash is about 3 miles west of Faversham, in Kent. Properties in Norton Ash get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. In Kent alone we list 922 places, and Norton Ash is one. The nearest of our city pages is Bromley, around 35 miles from Norton Ash.
Postcode districts we cover here: ME9. You’ll find streets such as London Road and Lower Norton Lane, all of which are in our area. If you are just outside Norton Ash, we cover Deerton Street (1 mile north), Lewson Street (1 mile south-west), Tickham (1 mile south-west), Teynham (1 mile north-west) and Teynham Street (1 mile north). Further out, we also cover Maidstone (14 miles west), Ashford (13 miles south), Canterbury (11 miles east) and Sittingbourne (4 miles west).
What’s near Norton Ash
Locally, jobs take us to houses, flats and workplaces close to The Plough Inn and the streets around them. Norton Ash’s nearest station is Teynham station, about 1.1 miles north-west of the centre. Well-known places in the area include Newnham Castle (2.7 miles south-west) and Sittingbourne Heritage Museum (3.8 miles west).
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath