Hampshire · Heat pump installation
New Forest air source heat pumps
Our engineers work in New Forest on air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Choosing between air-to-water and air-to-air
- Radiators that may be too small for a heat pump
- Wanting to stop using oil, LPG or gas for heating
Air source heat pumps for homes and businesses in New Forest
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems do not heat hot water, so you’ll need another way to do that. The work covers homes heated by oil, LPG or gas, air-to-water heat pumps and air-to-air heat pumps, and common reasons people get in touch are deciding which kind of heat pump suits the home and an oil, LPG or gas boiler near the end of its life.
Space for an outdoor unit is rarely an issue near New Forest, so the design comes down to heat loss, radiators and hot water.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Each brand sets its own conditions, and we are happy to talk you through them.
- Where
- New Forest (SP6)
- Region
- Hampshire
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Quotes
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
What affects the cost of air source heat pumps
Before we fix a price, we need to know a few things. We check:
- Whether we need access equipment for high-level work
- The pipe route between the units
- One-off work versus a regular service cycle
One room or a whole building, the quote is built the same way: what needs doing, how we get to it and what it needs. You will have a fixed price before work begins, with VAT shown clearly.
Asking for a quote
When you contact us, it’s useful to have:
- The rating plate or label on any existing unit
- Your consumer unit or fuse board
- The outside wall, roof or yard where the outdoor unit sits or would go
Here’s what helps us quote: where the property is and what kind of building it is, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, call us on 07833 053749.
Also near New Forest
Other services in New Forest
Common questions in New Forest
Will a heat pump in New Forest need planning permission?
That depends on the building and where the outdoor unit goes. Central New Forest is a short walk from the Martin Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at New Forest council, usually the authority for New Forest.
Is New Forest within the area you cover?
Yes. New Forest is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will I get records for the system?
Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.
How soon will you get back to me?
On the same working day you contact us. Then we agree a date that works for you, with a fixed price before work starts.
Can I do the refrigerant work myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Can I get the Boiler Upgrade Scheme grant?
That depends on the scheme conditions, which we check for you. As the installer, we make the application where you qualify.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling. The survey helps decide. Both are part of what we install.
Air source heat pumps around New Forest
The 2021 Census found about 84% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near Church of All Saints may need extra checks for planning and heat loss before a heat pump is designed.
New Forest is in Hampshire. Properties in New Forest get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. New Forest is one of 683 places in Hampshire where we work for homes and businesses. The nearest of our city pages is Guildford, around 61 miles from New Forest.
We work across SP6 and the streets around it. Local streets include Sillens Lane and Townsend Lane, and we cover them all. Places around New Forest that are also on our list: Martin (1 mile north-east), Rockbourne (3 miles east) and Damerham (3 miles south-east). Further out, we also cover Ringwood (11 miles south-east), Fordingbridge (6 miles south-east), St Leonards (11 miles south) and Alderholt (6 miles south-east).
Landmarks near New Forest
A little further out are Cranborne Castle Hill (4.4 miles south). Not far away are Western Downs.
Aftercare tips
Every system needs looking after, and most of it is easy. Our tips:
- Check eligibility for the Boiler Upgrade Scheme early
- Look at insulation alongside the heat pump
- Use the settings explained at handover
Once commissioned, we register the installation with MCS and give you the certificate. File it with the warranty documents, as you may need it later.
Leave space around the outdoor unit. Airflow is what it runs on, so keep it clear all year.
Different systems, different jobs
Heat loss surveys
A heat loss survey measures how much heat each room loses on a cold day. Everything else is sized from it.
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It takes over from the boiler, and is MCS certified when we install it.
What happens on the day
Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. So on the day, you don’t need a separate electrician for the electrical side. The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Seeing the property in photos first means the trip to New Forest can be planned properly.
- First, a chat about the property and your goals for the heating.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Keep pets out of the rooms we’re working in
- Clear a path to the units and the space around them
- Have the make and model of any existing unit to hand
How to get a quote
Quotes don’t take long. Send a few details and pictures, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
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A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath