East Sussex · Heat pump installation
Lunsford's Cross air source heat pumps
Air source heat pumps across Lunsford's Cross and nearby, from the first look to the final check and a fixed price agreed before work begins.
- Moving away from fossil-fuel heating
- Working out where a cylinder could go
- Checking whether planning permission is needed
Common problems we fix in Lunsford's Cross
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change, and we explain the grant position for your home.
It’s time to call us if you’re dealing with:
- Questions about listed buildings or conservation areas
- Finding a place for the outdoor unit
- Deciding which kind of heat pump suits the home
The installer applies for the Boiler Upgrade Scheme grant, and we are MCS certified.
What to look for in a quote
- How VAT is shown, and which rate applies
- What paperwork you’ll receive afterwards
- Whether the quote is a fixed price
Air source heat pumps in Lunsford's Cross, done properly
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. Common call-outs are for deciding on the outdoor unit position and checking whether planning permission is needed, on air-to-air heat pumps, homes heated by oil, LPG or gas and underfloor heating.
Older and listed homes in villages like Lunsford's Cross need extra care, because permitted development does not apply within the grounds of a listed building, so consent comes first.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.
- Where
- Lunsford's Cross (TN39)
- Wider area
- East Sussex
- Enquiries
- On the working day you ask
- Quote
- Fixed-price quote after a site survey
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Page updated
- 30 October 2026
The process
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, carry out the job, test what we have done and talk you through it. The visit itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We agree a date with you and plan the visit to Lunsford's Cross so we arrive with what’s needed.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Keep pets and children away from the work area
- Dig out any previous service or F-Gas records
- Tell us about any building rules, permits or sign-in
How to get a quote
Here’s what helps us quote: where the property is and what kind of building it is, a few pictures, the brand and model of anything already fitted and any symptoms, from error codes to drips. Once you have those, call us on 07833 053749, or email if that’s easier.
Related advice
Also near Lunsford's Cross
More services for Lunsford's Cross
Air source heat pumps around Lunsford's Cross
At about 3 miles from the coast, Lunsford's Cross is close enough for sea air to matter. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. About 84% of households live in detached or semi-detached houses, according to the last census (2021). Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
A heat loss calculation decides the size of heat pump your home needs.
Lunsford's Cross is about 2 miles north-west of Bexhill-on-Sea, in East Sussex. From the centre of Lunsford's Cross to the outskirts, we cover air source heat pumps, from small jobs to large ones. Across East Sussex, we cover 289 places, and Lunsford's Cross is one of them. Eastbourne, roughly 9 miles off, has its own page on this site.
Not far from Lunsford's Cross, a recent job of ours was on High Street, Battle (TN33), about 4 miles north-east: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
We work across the TN39 postcode area and the streets around it. Main roads around Lunsford's Cross include the A269, so getting to you is simple. Close to Lunsford's Cross, our area also takes in Watermill (1 mile east), Russell's Green (1 mile west), Hooe Common (1 mile west), Ninfield (1 mile north-west) and Sidley (2 miles south-east). Further out, we also cover Eastbourne (9 miles south-west), Hastings (5 miles east), Hailsham (8 miles west) and St Leonards (5 miles east).
Around Lunsford's Cross
In Lunsford's Cross, that means homes and buildings near Highwoods and Bexhill High Academy and the streets around them. The closest station to Lunsford's Cross is Collington station, about 2.3 miles south. Nearby you will also find Bexhill Hospital (2.1 miles south-east) and Herstmonceux Castle (4.4 miles west). For a walk, there’s Gillham Wood and Senlac Hill.
Your questions about air source heat pumps in Lunsford's Cross
Will a heat pump in Lunsford's Cross need planning permission?
It depends on the property. The half-mile around the middle of Lunsford's Cross holds about 1 listed buildings and structures. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Wealden council, which is usually the planning authority for Lunsford's Cross.
Is the coast a problem for outdoor units in Lunsford's Cross?
It can. Lunsford's Cross is within about 3 miles of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Are my radiators big enough for a heat pump?
That depends on the room’s heat loss and the radiator’s size. We check them all during the survey and the quote shows what’s needed.
Do you offer emergency call-outs?
Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we will advise on what to do next.
Can you set up regular servicing?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up and F-Gas records kept where they apply.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.
Should I choose air-to-water or air-to-air?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Safe owner checks
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and call us on 07833 053749 or drop us a line.
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
What the work involves, system by system
Outdoor unit position and planning
Where the outdoor unit goes depends on airflow, access and the route into the house. Noise is part of the MCS 020(a) check, so we consider nearby homes too.
VAT on heat pumps
This is general information, not tax advice.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager