West Sussex · Heat pump installation
Heat pump installation in Kent Street, West Sussex
Air source heat pumps in and around Kent Street, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Checking eligibility for a heat pump grant
- Plans to switch to electric heating with a heat pump
- Radiators that may be too small for a heat pump
Air source heat pumps in Kent Street, done properly
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler doesn’t qualify. The work covers air-to-air heat pumps, hot water cylinders and underfloor heating, and people most often call us about questions about where the outdoor unit can go and wanting to stop using oil, LPG or gas for heating.
If your home in or near Kent Street is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork so it’s to hand next time.
- Where
- Kent Street (RH13)
- Wider area
- West Sussex
- Approvals
- NICEIC and F-Gas, MCS
- Pricing
- Fixed, in writing
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Checked
- 30 October 2026
Signs you need air source heat pumps in Kent Street
People also ask about air-to-air heat pumps because they heat and cool. They warm rooms directly through indoor units, and can cool them when it’s hot. The grant only applies in some cases, so we check first.
It’s time to call us if you’re dealing with:
- Checking whether planning permission is needed
- Moving away from fossil-fuel heating
- Checking emitters for a heat pump
The installer applies for the Boiler Upgrade Scheme grant, and we’re MCS certified.
What to look for in a quote
- Whose warranty applies, and on what terms
- If the quote is based on a survey, pictures or a diagnosis
- Whether the company is F-Gas certified, and whether you can check it
Looking after it afterwards
Once we have finished, these simple steps help:
- Book a yearly service
- Leave indoor units unobstructed
- Keep the MCS certificate with the manufacturer’s paperwork
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off, and we’ll explain the settings for your home.
A well-insulated home helps a heat pump, as lower heat loss means the system has less to do.
Towns and villages near Kent Street
More services for Kent Street
Heat pumps in Kent Street: local notes
Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as Potts Farmhouse (grade II). Where a home is affected, the outdoor unit position is settled with the local planning authority (typically Horsham council) before the heat pump design is finished. The last census (2021) found about 74% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Every heat pump design starts with a room-by-room heat loss calculation.
Kent Street is about 5 miles west of Burgess Hill, in West Sussex. Kent Street gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. Kent Street is one of 371 towns, villages and districts in West Sussex we cover for homes and businesses.
The closest recent job we can point to from Kent Street was on Nuthurst Road, Henfield (BN5), about 3 miles south: installing a Mitsubishi Electric wall-mounted unit in the main living space: a large open-plan kitchen-dining-living area with exposed beams and a vaulted ceiling.
All of RH13 is within our area, from busy streets to back roads. If you are just outside Kent Street, we cover Wineham (1 mile south-east), Cowfold (1 mile north-west), Twineham Green (2 miles east), Shermanbury (2 miles south-west) and Twineham (2 miles south-east). We also work in nearby towns such as Crawley (10 miles north), Horsham (7 miles north-west), Worthing (12 miles south-west) and Haywards Heath (7 miles east).
What’s near Kent Street
Other landmarks nearby include The Dene Hospital (3.8 miles east). The countryside around Kent Street includes Knepp Wildland.
Different systems, different jobs
VAT on heat pumps
Heat pumps in homes carry 0% VAT until 31 March 2027, and 5% after that following HMRC’s rules on energy-saving materials. It doesn’t apply to businesses.
Heat loss surveys
The survey works out the heat needed room by room. Everything else is sized from it.
Common questions in Kent Street
Do you cover smaller places like Kent Street?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in Kent Street?
Yes, the scheme covers homes in England, including Kent Street, if they qualify. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. The installer applies, and we’re MCS certified.
How much time does a heat pump install need?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. The programme is planned to keep time without heating short and agreed before work begins.
Do you provide F-Gas records?
Yes, on every job. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, while repairs and services get a written note of what was found and done.
Do you have a 24/7 line?
Yes, any time. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we will agree what happens next.
How soon will you get back to me?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Do you work on systems someone else installed?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Tell us the make and model and send any paperwork you have.
What happens on the day
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. A few pictures help us make the most of a visit to Kent Street.
- First we find out about the property, the heating you have now and what you are hoping for.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Name a contact who can meet us at the agreed time
- Let us know if the units are on a roof, a high wall or in a locked area
- Tell us about parking and loading
Ask for a quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from pictures and measurements. Then you get a fixed price before any work starts.
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From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager