Hertfordshire · Heat pump installation
Hitchin air source heat pumps
For air source heat pumps in Hitchin, one call is all it takes, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Choosing between air-to-water and air-to-air
- Working out where a cylinder could go
- Working out whether radiators need upsizing
Managing agents and facilities teams in Hitchin
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side and send the records to whoever needs them.
Facilities teams in offices, schools and public buildings book us too across Hertfordshire. Larger buildings can be done in stages around the people who use them.
About our air source heat pumps in Hitchin
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. If the problem is deciding which kind of heat pump suits the home and plans to switch to electric heating with a heat pump, we can sort it out.
Around Hitchin, most people asking about heat pumps have a gas boiler now. We survey the heat loss, radiators, hot water and the outdoor unit position, then design the system.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight and each visit is recorded.
- Location
- Hitchin (SG4, SG5)
- Region
- Hertfordshire
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- A fixed-price quote up front
- Certified
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
Common questions in Hitchin
Do I need planning permission for a heat pump in Hitchin?
That depends on the building and where the outdoor unit goes. The Hitchin Conservation Area takes in the middle of Hitchin. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Hitchin, normally North Hertfordshire council).
Do you cover Hitchin for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and Hitchin is part of that. Get in touch with the details and we reply the same working day.
How does the warranty work?
It’s the manufacturer’s, and the terms are theirs. Some brands make regular servicing a condition so it’s worth keeping the service records.
Why use an F-Gas certified company?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It’s how you know the refrigerant is being handled legally and safely.
Is there VAT on a heat pump?
Under HMRC Notice 708/6, a heat pump installed in a home is zero-rated until 31 March 2027 and 5% after that. For air-to-air systems, we confirm the VAT on your quote.
What’s the price of a heat pump installation?
Air-to-water systems are £8,000–£16,000 (0% VAT on homes), before any grant. Your price depends on the survey, the emitters and the hot water, and you get a fixed-price quote.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.
Also in Hitchin
What a heat pump looks like in Hitchin
About 32 miles out from central London, Hitchin is part of the South East area we work across.
Homeowners near Hitchin station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Older homes near Church of the Holy Saviour may need extra checks for planning and heat loss before a heat pump is designed.
Hitchin is about 5 miles north-west of Stevenage, in Hertfordshire. Whether you are in the middle of Hitchin or further out, our engineers cover air source heat pumps, from a single room to a whole building. Hitchin is one of 381 places in Hertfordshire we cover for homes and businesses. There’s also a page for London, about 32 miles away.
All of SG4 and SG5 is within our area. Market Place, London Road and Harrison Close and the roads off them are all inside our area. Close to Hitchin, our area also takes in Benslow (1 mile east), Poets Estate (1 mile east), Bearton (1 mile north-west), Walsworth (1 mile north-east) and Westmill (1 mile north-west). We also work in nearby towns such as Stevenage (5 miles south-east), St Albans (14 miles south), Welwyn Garden City (11 miles south) and Harpenden (10 miles south).
Landmarks near Hitchin
Typical jobs here are in properties near Highbury Infant School and Nursery, Butts Close and Kingshott School and the streets around them. Other local landmarks include Radcliffe Arms (less than half a mile north-east) and St Mary's Church (less than half a mile south-west). There’s a railway station in Hitchin itself: Hitchin station. A little further out are Wymondley Castle (1.7 miles east) and Lister Hospital (3.1 miles south-east). Green spaces nearby include Purwell Ninesprings and Markham's Hill.
What air conditioning won’t do
We will always give you a straight diagnosis, so here’s what this work can’t put right:
- Tax advice on your own circumstances
- Insulation work, such as loft or cavity wall insulation
- Disconnecting or servicing a gas boiler
Not sure which it is? You can give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk and we will tell you honestly.
What the work covers
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Radiator systems
- Air-to-air heat pumps
- Underfloor heating
- Air-to-water heat pumps
How the visit works
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Access to the outdoor unit position is the main thing to tell us about in Hitchin.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Let us know where the consumer unit is
- Clear a path to the units and the space around them
- Unlock any gate, garage or side passage we need
Getting a price
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, give us a ring on 07833 053749 or email us.
Related advice
Why it’s worth doing now in Hitchin
Getting the sizing wrong causes problems that are hard to fix later. Doing the survey properly from the start avoids that. A dirty or faulty system works harder and costs more to run.
No two properties are the same, so we price each one individually. The system, the access, the pipe routes and the parts involved all make a difference.
What you get with us
- Emergency calls taken 24/7
- We work on all the leading brands
- A site survey and a fixed-price quote
- A reply the same working day
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath