Hampshire · Heat pump installation
Heat pump installers in Highcliffe
For heat pump installation in Highcliffe, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Working out whether radiators need upsizing
- Wanting to stop using oil, LPG or gas for heating
- Questions about listed buildings or conservation areas
Air source heat pumps for homes and businesses in Highcliffe
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. If you’re dealing with checking whether planning permission is needed and a boiler that’s getting old, we can sort it out.
Homes around Highcliffe normally have space for an outdoor unit and a hot water cylinder, so heat loss, radiators and the electrics are what we check.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Where
- Highcliffe (SO23, SO21, SO20)
- Wider area
- Hampshire
- Approvals
- NICEIC and F-Gas, MCS
- Enquiries
- On the working day you ask
- Quote
- Fixed after a survey or photos
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
Owner checks or an engineer?
On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
What a heat pump looks like in Highcliffe
Highcliffe is about 60 miles from central London, well within the area we cover from our base in East Grinstead.
Older homes near All Saints may need extra checks for planning and heat loss before a heat pump is designed. A heat loss calculation decides the size of heat pump your home needs.
Highcliffe is about 1 mile east of Winchester, in Hampshire. Homes and businesses alike in Highcliffe, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. We cover 683 places across Hampshire, large and small. We also work in Guildford, about 34 miles from Highcliffe.
All of SO23, SO21 and SO20 is within our area, from busy streets to back roads. Our engineers work on Moss Road, Vale Road and Domum Road and nearby roads. Close to Highcliffe, our area also takes in Bar End (1 mile south-west), Winchester (1 mile west), Hyde (1 mile north-west), St Cross (1 mile south-west) and Abbotts Barton (1 mile north). Within a short drive, we also cover Eastleigh (6 miles south), Fareham (15 miles south), Andover (13 miles north-west) and Totton (13 miles south-west).
What’s near Highcliffe
We fit and service air conditioning in homes and premises around St. Cross Park, Leigh House Hospital and Heart in Hand pub, among other places. Highcliffe’s nearest station is Winchester station, about 1.1 miles north-west. Other landmarks nearby include St John's Rooms And Chapel (less than half a mile north-west) and Wolvesey Castle (within half a mile west). Green spaces nearby include Twyford Down and Winnall Moors.
FAQs for Highcliffe
Is a heat pump in Highcliffe permitted development?
That depends on the building and where the outdoor unit goes. There’s a conservation area, the Winchester Conservation Area, close to central Highcliffe. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the local planning authority (for Highcliffe, normally Winchester City council).
Is the heat pump grant available in Highcliffe?
Yes, if the home and the heat pump meet the scheme’s rules: Highcliffe is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Do I need to service the system to keep the warranty?
It can, for some brands. Send us the make and model and we will tell you what the manufacturer expects, and book the service at the interval they recommend.
Can you look at a system you didn’t fit?
Yes. Systems fitted by other companies are fine from all the leading brands. Send us the make and model, and any records you have.
Can I do the refrigerant work myself?
Not the refrigerant work. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
How long does a heat pump installation take?
The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. We confirm the timing after the survey, and you can give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk to book it.
Whose job is it to check the system for leaks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
How the visit works
On the day, we arrive at the time agreed with you and check the plan with you first. Dust sheets go down over floors and anything close to the work, and the electrics are made safe before any panel comes off. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. Tell us about any gates or steps at your property near Highcliffe when you book.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- The system is commissioned and registered under MCS, and we show you how to use it.
How to prepare
- Let us know if the building has a permit or sign-in process
- Make sure we can reach the consumer unit or fuse board
- Unlock any gate, garage or side passage we need
Getting a quote
Here’s what helps us quote: the address and the type of property, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then phone 07833 053749 or send an email.
Related advice
Towns and villages near Highcliffe
Other services in Highcliffe
How we price air source heat pumps
Before we fix a price, we need to know a few things. We look at:
- Which make and model is being fitted or worked on
- How many units are involved
- Whether it’s a one-off job or part of a maintenance contract
No two properties are the same, so we price each one individually. The equipment, how we reach it, the route between units and the work needed all play a part.
What to send for a quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- A short video of any fault, such as a noise or a flashing light
- Any previous service or F-Gas records
- The outside wall, roof or yard where the outdoor unit sits or would go
For air source heat pumps in Highcliffe, give us a ring on 07833 053749 or fill in the contact form. Let us know the type of property and what you need, plus some pictures if they’re to hand. We reply the same working day.
What happens if it’s left?
Planning rules have specific conditions. Checking the position for your home at the survey stage avoids surprises later covering listed buildings, conservation areas and any Article 4 direction. Planning ahead for a job near Highcliffe means we can arrive with everything needed.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Ask for a fixed-price quote and we will explain each part.
Why book with us
- Enquiries answered the same working day
- We diagnose before we treat
- 24/7 emergency line for breakdowns
- F-Gas certified company
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead