West Sussex · Heat pump installation
Heat pump installation in High Cross, West Sussex
Expert air source heat pumps for High Cross: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Plans to switch to electric heating with a heat pump
- Questions about the Boiler Upgrade Scheme
- A boiler that’s getting old
Air source heat pumps in High Cross
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. If you are dealing with questions about listed buildings or conservation areas and deciding on the outdoor unit position, we can sort it out.
Older and listed homes in villages like High Cross need extra care, because permitted development does not apply within the grounds of a listed building, so consent comes first.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Place
- High Cross (BN6)
- Wider area
- West Sussex
- Price
- Fixed-price quote after a site survey
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Updated
- 30 October 2026
Air source heat pumps in High Cross: the local picture
The last census (2021) found about 74% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
A heat loss calculation decides the size of heat pump your home needs. Period properties close to The Parish Church of St Bartholomew can suit a heat pump, though insulation and any heritage protection are checked first.
High Cross is about 4 miles west of Burgess Hill, in West Sussex. High Cross gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. In West Sussex alone we list 371 places, and High Cross is one.
Our nearest recent job to High Cross was on High Street, Hurstpierpoint (BN6), about 2 miles east: installing a Daikin multi-split system serving two treatment rooms, the reception and the waiting area.
Postcode districts we cover here: BN6. Neighbouring places we cover include Albourne (1 mile south-east), Albourne Green (1 mile south-east), Albourne Street (1 mile south-east), Blackstone (1 mile south-west) and Twineham (2 miles north). Larger places within reach include Crawley (12 miles north), Horsham (10 miles north-west), Worthing (11 miles south-west) and Haywards Heath (7 miles north-east).
Local landmarks in High Cross
High Cross’s nearest station is Hassocks station, about 3.4 miles east. Other landmarks nearby include The Dene Hospital (2.9 miles north-east) and Clayton Castle (3.9 miles south-east). For a walk, there’s Wolstonbury Hill and Woods Mill.
Different systems, different jobs
Heat loss surveys
Getting the survey right avoids undersized or oversized systems and that matters for comfort and running.
The Boiler Upgrade Scheme
Eligibility depends on the property and the scheme rules, so we check before you commit.
How it works
Testing is the last part of the visit wherever the system can be switched on. Then we show you what we have done and answer any questions, and anything that needs attention later is pointed out. The visit takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the trip to High Cross around you.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Find the manual or the paperwork for the system, if you have it
- Let us know where we can park and unload
- Unlock any gate, garage or side passage we need
Getting a price
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price before any work starts.
Read more
How we price air source heat pumps
Our prices page gives typical ranges, but every job is priced on its own. What we look at:
- How far the pipework has to run, and where
- Whether we need access equipment for high-level work
- The type of system, from a single split to a larger system
The pipe route, the height of the units and how we reach them all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
Helping us quote
When you call or email, it’s useful to have:
- Photos showing the indoor unit and the space around it
- The remote or wall controller showing any error
- Your consumer unit or fuse board
If you need air source heat pumps in High Cross, phone 07833 053749 or use the quote form. Tell us what kind of property it is and what you’d like done, and send a few pictures if you can. We reply the same working day.
Looking after it afterwards
Systems last better with the right care. We suggest:
- Check what your manufacturer’s warranty asks of you
- Keep to regular servicing
- Keep the outdoor unit clear all year
The warranty on the heat pump is the manufacturer’s, on its own terms. We go through the conditions with you, including any servicing they ask for.
Let the heat pump run steadily rather than switching it on and off as explained at handover.
Places near High Cross
More services for High Cross
FAQs for High Cross
Can I get the Boiler Upgrade Scheme grant in High Cross?
High Cross is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Is planning permission needed for a heat pump in High Cross?
The answer turns on the property and where the outdoor unit would sit. Around 3 listed entries sit within 0.5 miles of central High Cross. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for High Cross, usually Horsham council).
Will skipping a service affect the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.
Do you work in High Cross?
Yes. Our area takes in London and the counties of the South East, and that includes High Cross.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling, and we help you choose. Both are part of what we install.
Are you F-Gas certified?
We are an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are also Checkatrade members.
Can landlords and managing agents book you?
Yes. From one rented home to commercial buildings, the approach is the same: a look first, a fixed-price quote and written records.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager