West Sussex · Heat pump installation
Heat pump installers in Hickstead
Expert air source heat pumps for Hickstead: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.
- Wanting to stop using oil, LPG or gas for heating
- Questions about listed buildings or conservation areas
- Choosing between air-to-water and air-to-air
Before you call an engineer
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Air source heat pumps in Hickstead, done properly
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. The work covers hot water cylinders, air-to-air heat pumps and air-to-water heat pumps, and common reasons people get in touch are planning and permitted development questions and radiators that may be too small for a heat pump.
For a home around Hickstead that is off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Location
- Hickstead (RH17, BN6)
- Wider area
- West Sussex
- Approvals
- NICEIC and F-Gas, MCS
- Quote
- A fixed price before work begins
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Towns and villages near Hickstead
Also in Hickstead
Why deal with it now?
Getting the sizing wrong causes problems that are hard to fix later. Doing the survey properly from the start avoids that. An early booking makes the visit to Hickstead easier to arrange.
What you pay reflects the actual work. That is why we look at the job first, from pictures or on a survey, and the price is agreed before we start.
Why book with us
- Warranty terms set out brand by brand
- We diagnose before we treat
- MCS certified heat pump installers
- A site survey and a fixed-price quote
Read our cost guide or our accreditations.
Heat pumps in Hickstead: local notes
About 60% of households live in detached or semi-detached houses, according to the 2021 Census. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Ockenden Manor lies about 3.4 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Hickstead is about 3 miles west of Burgess Hill, in West Sussex. Hickstead gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in West Sussex and you reach 371, with Hickstead on the list.
Our nearest recent job to Hickstead was on High Street, Hurstpierpoint (BN6), about 2 miles south: installing a Daikin multi-split system serving two treatment rooms, the reception and the waiting area.
Every address in RH17 and BN6 is covered, from busy streets to back roads. If you are just outside Hickstead, we cover Goddards Green (1 mile east), Sayers Common (1 mile south), Abbotsford (2 miles east), Ansty (2 miles north-east) and Hurstpierpoint (2 miles south). Within a short drive, we also cover Crawley (10 miles north), Horsham (9 miles north-west), Worthing (13 miles south-west) and Haywards Heath (5 miles north-east).
What’s near Hickstead
In Hickstead, that means homes and buildings near St Paul's Catholic College, among other places. The closest station to Hickstead is Burgess Hill station, roughly 3.1 miles east of the centre. A little further out are The Dene Hospital (1.3 miles east) and Clayton Castle (4.6 miles south-east). The countryside around Hickstead includes Wolstonbury Hill and Bedelands Farm Nature Reserve.
FAQs for Hickstead
Does the Boiler Upgrade Scheme cover homes in Hickstead?
Yes, the scheme covers homes in England, including Hickstead, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. You don’t apply yourself: the MCS certified installer does, which is us.
Will a heat pump in Hickstead need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Historic England lists about 7 buildings and structures within half a mile of the centre of Hickstead. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Hickstead, typically Mid Sussex council).
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Do you look at the job first?
Yes. For simple jobs, pictures and a few details can be enough, while larger systems and faults that need testing are seen on site.
What accreditations do you have?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
How does the warranty work?
The manufacturer provides it, on its own terms. Some terms depend on regular servicing by a qualified engineer, so keep your service records.
Should I choose air-to-water or air-to-air?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. Air-to-air does not heat hot water and the survey helps decide.
What we do, step by step
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, and that takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the trip to Hickstead around you.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Move furniture away from the wall where we will be working
- Find the manual or the paperwork for the system, if you have it
Ask for a quote
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, phone us on 07833 053749, or email if that’s easier.
Related advice
What we’re called out for in Hickstead
Extensions, renovations and loft conversions are a natural time to rethink the heating. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
It’s time to call us if you are dealing with:
- No space for a hot water cylinder
- Ageing boilers that will need replacing
- Checking emitters for a heat pump
Live in one of the older houses around The Parish Church of St Peter? Expect the survey to look closely at heat loss and at the building’s planning status.
What to look for in a quote
- How extra work would be agreed if they find something unexpected
- How VAT is shown, and which rate applies
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath