Kent · Heat pump installation

Heat pump installation in Ham, Kent

We cover Ham for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.

  • A boiler that is getting old
  • Finding a place for the outdoor unit
  • Working out where a cylinder could go

Air source heat pumps for Ham

Landlords, agents and facilities managers

We regularly work with managing agents. Send the address, what’s needed and how access works and we will come back with a fixed-price quote.

The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. Where a building is let or managed, the lease or contract should make clear who looks after the system and we’re happy to deal with whoever it is.

Air source heat pumps in Ham, done properly

An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. If you’re dealing with comparing heat pump types and checking eligibility for a heat pump grant, we can help.

For a home around Ham that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.

AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.

Location
Ham (CT14)
Region
Kent
Response
On the working day you ask
Costs
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quote
Fixed-price quote after a site survey
Credentials
F-Gas certified company, NICEIC approved, MCS
Phone
07833 053749
Updated
30 October 2026

What we do, step by step

Protection comes first: dust sheets over floors and furniture near the work, and we ask before moving anything. After that, anything electrical is made safe and we start. It takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. We plan the trip to Ham around you.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
  3. You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
  4. Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
  5. The system is commissioned and registered under MCS, and we show you how to use it.

Preparing for the visit

  • Let us know if the building has a permit or sign-in process
  • Find the manual or the paperwork for the system, if you have it
  • Make sure we can reach the consumer unit or fuse board

Getting a quote

The quickest way to a quote is to send pictures: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.

Get a quick quote

Advice

What air conditioning won’t do

We won’t sell you work that does not address the problem, so these are the things it will not cover:

  • Improving the building’s insulation
  • Formal advice on VAT for your situation
  • Promising eligibility for the Boiler Upgrade Scheme

If you are not sure, just phone us on 07833 053749 and we’ll give you a straight answer before booking.

Parts of the system we cover

  • Air-to-water heat pumps
  • Underfloor heating
  • Air-to-air heat pumps
  • Homes heated by oil, LPG or gas
  • Hot water cylinders
  • Radiator systems

Common questions in Ham

Will you come out to Ham?

Yes. Ham is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.

Is planning permission needed for a heat pump in Ham?

That depends on the building and where the outdoor unit goes. The centre of Ham is in a conservation area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Ham, normally Dover council).

How does the warranty work?

It’s the manufacturer’s warranty, which varies by brand. Daikin, for instance, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.

Will you work on another installer’s system?

Yes. Systems fitted by other companies are fine, on all the main brands. Send us the make and model, and any records you have.

Can I do any of the installation myself?

Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.

Is there a Boiler Upgrade Scheme grant for air-to-air?

There is a £2,500 grant for air-to-air, but only under strict conditions. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.

When will I hear back?

You’ll hear from us the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.

Air source heat pumps in Ham: the local picture

About 66% of households live in detached or semi-detached houses, according to the last census (2021). Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

Historic houses such as Walmer Castle, about 4.4 miles south-east, are a reminder that listed homes need consent before a heat pump goes in. Period properties close to Church of St George can suit a heat pump, though insulation and any heritage protection are checked first.

Ham is about 3 miles north-west of Deal, in Kent. Homes and businesses alike in Ham, we can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. 922 places in Kent are on our list. The nearest of our city pages is Eastbourne, around 55 miles from Ham.

Every address in CT14 is covered, from busy streets to back roads. Other places close to Ham include Statenborough (1 mile north-west), Felderland (1 mile north), Worth (1 mile north-east), Marley (1 mile south-east) and Finglesham (1 mile south-east). Larger places within reach include Canterbury (11 miles west), Margate (10 miles north), Dover (8 miles south) and Folkestone (13 miles south-west).

Around Ham

We fit and service air conditioning in homes and premises around Ham Fen, Sandwich Technology School and The Blue Pigeons pub. The nearest railway station is Sandwich station, roughly 1.7 miles north. Nearby you’ll also find Sandown Castle (3.1 miles east) and The Precinct Toy Collection (2.1 miles north). Green spaces nearby include Monk's Wall nature reserve.

Map of Ham © OpenStreetMap contributors

Owner checks or an engineer?

Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. Ask us to quote for a move instead.

Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and give us a ring on 07833 053749 or email us.

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead