East Sussex · Heat pump installation
Air Source Heat Pumps in Forest Row
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Forest Row: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- No space for a hot water cylinder
- Deciding on the outdoor unit position
- Checking whether planning permission is needed
Landlords, agents and facilities managers
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Tell us who the contact on site is and who should receive the paperwork, and we’ll keep everyone informed.
We regularly work with managing agents. Tell us the property, the work and the access arrangements and we’ll come back with a fixed-price quote.
About our air source heat pumps in Forest Row
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers homes heated by oil, LPG or gas, hot water cylinders and radiator systems, and people most often call us about finding a place for the outdoor unit and working out where a cylinder could go.
Older homes around Forest Row can be draughty or have solid walls, which a heat loss calculation will show. Sometimes insulation first is the better investment.
Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Each brand sets its own conditions, and we’re happy to talk you through them.
- Where
- Forest Row (RH18)
- Wider area
- East Sussex
- Accreditations
- NICEIC and F-Gas, MCS
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- A fixed-price quote up front
- Replies
- Answered the same working day
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Also near Forest Row
What else we do in Forest Row
What we are called out for in Forest Row
Homes with electric heating sometimes look at heat pumps as an alternative. The survey tells you whether it’s practical and what’s involved, and we explain the grant position for your home.
Reasons to give us a call include:
- Finding a place for the outdoor unit
- Checking whether planning permission is needed
- Not knowing whether a grant applies
Older homes near The Parish Church of the Holy Trinity may need extra checks for planning and heat loss before a heat pump is designed.
What your quote should include
- Whether a new circuit is included and who certifies it
- What the manufacturer’s warranty covers and for how long
- Exactly what the price includes, from supply and fitting to commissioning
Air source heat pumps around Forest Row
Roughly a third of a mile or less from central Forest Row, you reach the Forest Row Conservation Area. Listed buildings are part of the picture here: about 27 within half a mile of the centre, such as The Old House (grade II). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the planning team at Wealden council, which normally handles Forest Row. About 74% of households live in detached or semi-detached houses, according to the last census (2021). Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
With Standen about 2.3 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
Forest Row is about 3 miles south-east of East Grinstead, in East Sussex. If you need air source heat pumps in Forest Row, please ring us on 07833 053749 or use the quote form for a fixed-price quote. We work across London and the South East, including Forest Row. Across East Sussex, we cover 289 places, and Forest Row is one of them.
One of our recent jobs in Forest Row was on Hartfield Road (RH18): installing a Mitsubishi Electric multi-split system serving four bedrooms and a study.
Streets in the area include Evelyn Clark Square, Station Road and London Road, and we cover them all. Our engineers cover all of the RH18 postcode area for air source heat pumps and the roads nearby. Close to Forest Row, our area also takes in Coleman's Hatch (1 mile east), Wych Cross (2 miles south), Upper Hartfield (2 miles east), Chelwood Gate (3 miles south) and Birchgrove (3 miles south-west). Within a short drive, we also cover Lewes (15 miles south), Crowborough (6 miles south-east), Uckfield (9 miles south) and South Malling (15 miles south).
What’s near Forest Row
Around Forest Row, our work takes us to homes and businesses near Foresters Arms and Greenfields School. The nearest railway station is East Grinstead station, roughly 3.2 miles north-west of the centre. A little further out are East Grinstead Museum (2.8 miles north-west) and Bolebroke Castle (3.6 miles north-east).
What happens on the day
Each visit follows the same order: agree the plan on site, put the dust sheets down, carry out the job, check the system and talk you through it. The visit itself takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Send pictures of the space and the outside wall, and we can plan the work near Forest Row.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Let us know where we can park and unload
- Name a contact who can meet us at the agreed time
- Let us know if the units are on a roof, a high wall or in a locked area
Ask for a quote
Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Related advice
Safe owner checks
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Your questions about air source heat pumps in Forest Row
Will you come out to Forest Row?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in Forest Row?
Forest Row is in England, where the Boiler Upgrade Scheme runs. The amount depends on the type of heat pump, and the survey confirms which applies. We hold MCS certification, so the application is ours to make for you.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
Do I need planning permission for a heat pump?
Often not in England, as many heat pumps on houses are permitted development provided the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.
Will I get records for the system?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
What does F-Gas certified mean?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That isn’t optional: it’s required by law, and we hold it.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: a look first, a fixed-price quote and written records.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager