Thurrock · Heat pump installation
Heat pump installation in East Tilbury, Thurrock
Heat pump installation, in East Tilbury and nearby. Call for a fixed-price quote, and we will reply the same working day.
- Deciding on the outdoor unit position
- Checking whether planning permission is needed
- Moving away from fossil-fuel heating
About our air source heat pumps in East Tilbury
Air-to-water heat pumps heat your hot water through a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. The work covers homes heated by oil, LPG or gas, hot water cylinders and underfloor heating, and common reasons people get in touch are a boiler that’s getting old and no space for a hot water cylinder.
Homes around East Tilbury usually have space for an outdoor unit and a hot water cylinder, so heat loss, radiators and the electrics are what we check.
Each manufacturer sets its own warranty period. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- East Tilbury (RM18)
- Wider area
- Thurrock
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- A fixed price before any work starts
- Call
- 07833 053749
- Page updated
- 30 October 2026
Before you call an engineer
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. A suspected leak is our job, not yours.
Nearby places to East Tilbury
What else we do in East Tilbury
Aftercare tips
How well a system lasts depends on use and care. We suggest:
- Keep up with insulation and draught-proofing
- Leave indoor units unobstructed
- Check what your manufacturer’s warranty asks of you
Should you have questions after the install, phone 07833 053749 or use the quote form and we will look into it. Annual servicing helps keep the system working well.
Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.
How the visit works
Our engineers arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. The work itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Because we plan from pictures or a survey, a job in East Tilbury can usually be finished in one visit.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Let us know where we can park and unload
- Name a contact who can meet us at the agreed time
- Let us know if the units are on a roof, a high wall or in a locked area
Getting a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Advice
System by system
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. Hot water needs a separate source so you’ll need another way to heat it.
Air-to-water heat pumps
The price for air-to-water is £8,000–£16,000 (0% VAT on homes), before the grant. A £7,500 grant may be available through the Boiler Upgrade Scheme for eligible homes, and we apply for it as the installer.
What a heat pump looks like in East Tilbury
At about 1 mile from the coast, East Tilbury is close enough for sea air to matter. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. About 60% of households live in detached or semi-detached houses, according to the 2021 Census. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
If you live near East Tilbury station, the survey compares air-to-water and air-to-air for your home before anything is quoted. If your home is one of the older properties near St Francis, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
East Tilbury is about 3 miles south of Stanford-le-Hope, in Thurrock. Whether you’re in the middle of East Tilbury or further out, we cover air source heat pumps, from a single room to a whole building. Our area takes in 26 places across Thurrock, from busy centres to quieter spots. There’s also a page for Bromley, about 18 miles away.
If you need air source heat pumps at a property on Station Road, Queen Mary Avenue and Coronation Avenue or anywhere close by, we can help. Jobs in RM18 are looked at, quoted and booked the same way as anywhere else. We also cover the places around East Tilbury: Linford (1 mile north-west), Low Street (1 mile south-west), Church Street (4 miles south-east), Chalk (4 miles south) and Cliffe (4 miles south-east). Further out, we also cover Stanford-le-Hope (3 miles north), Grays (4 miles west), South Ockendon (6 miles west) and Balstonia (3 miles north).
What’s near East Tilbury
Around East Tilbury, our work takes us to homes and businesses near Grove House Wood and St Clere's School, among other places. There’s a railway station in East Tilbury itself: East Tilbury station. Well-known places in the area include Orsett Hospital (3 miles north-west) and Walton Hall Museum (0.9 miles north). Not far away are Thurrock Thameside Nature Park and Sawyers Lake.
FAQs for East Tilbury
Is the coast a problem for outdoor units in East Tilbury?
It can, as East Tilbury is within about 1 mile of the sea, where salt in the air is hard on coils and fixings. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Do I need planning permission for a heat pump in East Tilbury?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the East Tilbury Conservation Area, close to central East Tilbury. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Thurrock council, typically the authority for East Tilbury.
Is there VAT on a heat pump?
Under HMRC Notice 708/6, a heat pump installed in a home is zero-rated until 31 March 2027, then 5%. With air-to-air, HMRC’s view depends on the product, so we confirm the VAT on the quote.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
What accreditations do you have?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re members of Checkatrade too.
How soon will you get back to me?
On the same working day you contact us. Then we agree a date that works for you, with a fixed price before work starts.
Do you protect the property while you work?
We start with protection: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards before we leave.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead