Hampshire · Heat pump installation
East Stratton air source heat pumps
Air source heat pumps in and around East Stratton, from the first look to the final check with the price fixed before work begins.
- Finding a place for the outdoor unit
- Checking eligibility for a heat pump grant
- Planning and permitted development questions
How the visit works
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. For a place like East Stratton, the timing is set with you and the travel is our side of the planning.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Make sure we can reach the consumer unit or fuse board
- Dig out any previous service or F-Gas records
Getting a price
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
Air source heat pumps for homes and businesses in East Stratton
A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. The technology is close to air conditioning, which is why we install both and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. The work covers underfloor heating, air-to-water heat pumps and air-to-air heat pumps, and common reasons people get in touch are no space for a hot water cylinder and questions about the Boiler Upgrade Scheme.
For a home around East Stratton that’s off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Place
- East Stratton (SO21)
- Region
- Hampshire
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Quotes
- Fixed, in writing
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Pricing air source heat pumps in East Stratton
Jobs vary more than people expect. The main factors:
- The distance and route between the indoor and outdoor units
- What kind of system it is
- How many units are involved
Leaving a fault or an overdue service rarely makes the work cheaper. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you’re unsure, phone us on 07833 053749, or email if that’s easier and we’ll give you an honest view and a fixed price.
What to send for a quote
To speed up the quote, send us:
- Any previous service or F-Gas records
- Wide pictures of the room or the existing unit
- The remote or wall controller showing any error
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and simple jobs can often be priced without a visit.
What a heat pump looks like in East Stratton
The last census (2021) found about 75% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Live in one of the older houses around Church of All Saints? Expect the survey to look closely at heat loss and at the building’s planning status.
East Stratton is about 8 miles north-east of Winchester, in Hampshire. Wherever you are in the SO21 postcode area, we cover air source heat pumps. Our Hampshire coverage runs to 683 places, East Stratton among them. You can also see our page for Guildford, about 29 miles away.
If you need air source heat pumps at a property on Stratton Close, Stratton Lane and Baring Close or a nearby road, we can help. Work in SO21 follows the same survey, fixed-price quote and written records as everywhere else we cover. If you’re just outside East Stratton, we cover Micheldever (2 miles west), Northbrook (2 miles west), Totford (2 miles south-east), Northington (2 miles south-east) and Brown Candover (2 miles east). We also work in nearby towns such as Basingstoke (9 miles north-east), Winchester (8 miles south-west), Eastleigh (14 miles south) and Andover (12 miles west).
Around East Stratton
We fit and service air conditioning in homes and premises around The Northbrook Arms. The nearest railway station is Micheldever station, about 2.5 miles north-west. Other landmarks nearby include Barton Castle (4.9 miles east).
Why deal with it now?
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. An early booking makes the visit to East Stratton easier to arrange.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Ask for a fixed-price quote and we will go through it with you.
Why choose AirCon Doctor in East Stratton
- A reply the same working day
- Electrical work covered by our NICEIC approval
- Fixed-price quotes after a survey or photos
- An F-Gas certified company, as the law requires
What owners can safely do
Don’t move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
East Stratton: your questions answered
Will you come out to East Stratton?
Yes, smaller places are covered as well as towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Will a heat pump in East Stratton need planning permission?
It comes down to the building and the spot chosen for the outdoor unit. The centre of East Stratton is in the East Stratton Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with Winchester City council, which is normally the planning authority for East Stratton.
Why does F-Gas certification matter?
The law says any company working on equipment containing F gas has to be certified, and each engineer needs the right qualifications too. It means the refrigerant in your system is handled legally.
Should I choose air-to-water or air-to-air?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source and the survey helps decide.
Will my radiators work with a heat pump?
Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat so we check every radiator against the room’s heat loss.
Do I get paperwork after the visit?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. File them with the system’s paperwork.
Whose job is it to check the system for leaks?
Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Towns and villages near East Stratton
Other services in East Stratton
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager