Hampshire · Heat pump installation
Air Source Heat Pumps in Brown Candover
Our engineers work in Brown Candover on air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Radiators that may be too small for a heat pump
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
Air source heat pumps in Brown Candover, done properly
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. Common call-outs are for deciding on the outdoor unit position and no space for a hot water cylinder, across air-to-water heat pumps, hot water cylinders and radiator systems.
If your home in or near Brown Candover is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual, because it helps with any later warranty question.
- Place
- Brown Candover (SO24)
- Wider area
- Hampshire
- Pricing
- A fixed price before work begins
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
Keeping the system healthy
How well a system lasts depends on use and care. Here’s what we suggest:
- Book a yearly service
- Leave indoor units unobstructed
- File the MCS certificate safely
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Let the heat pump run steadily rather than switching it on and off as explained at handover.
What happens on the day
Each visit runs to the same pattern: check the plan with you, protect the area, carry out the job, check the system and explain it all to you. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. We agree a date with you and plan the visit to Brown Candover so we arrive with what’s needed.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Let us know where we can park and unload
- Let us know if the building has a permit or sign-in process
- Clear a path to the units and the space around them
Ask for a quote
For a fixed-price quote, phone 07833 053749 or fill in the contact form and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
Advice
Brown Candover questions
Is a heat pump in Brown Candover permitted development?
That depends on the building and where the outdoor unit goes. The Brown and Chilton Candover Conservation Area takes in the middle of Brown Candover. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Brown Candover, typically Basingstoke and Deane council).
Is the heat pump grant available in Brown Candover?
Brown Candover is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we’re MCS certified.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: a look first, a fixed-price quote and written records.
How quickly will you reply?
You will hear from us the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
Do I need to service the system to keep the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.
What accreditations do you have?
As the law requires for refrigerant work, we’re an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
What you can do yourself, and what needs us
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and call us on 07833 053749.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
When something else is needed
We will always give you a straight diagnosis, so here’s what air source heat pumps won’t do:
- Planning decisions, which rest with the council
- Tax rulings, which only HMRC can give
- Any gas work on the existing boiler
If in doubt, call us on 07833 053749 and we’ll say what we think.
What the work covers
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Air-to-water heat pumps
- Underfloor heating
- Radiator systems
Air source heat pumps in Brown Candover: the local picture
About 69% of households live in detached or semi-detached houses, according to the 2021 Census. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St Peter, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. A heat loss calculation decides the size of heat pump your home needs.
Brown Candover is about 9 miles south of Basingstoke, in Hampshire. We cover Brown Candover for air source heat pumps and across the rest of Hampshire. Our Hampshire coverage runs to 683 places, Brown Candover among them. You can also see our page for Guildford, roughly 27 miles from Brown Candover.
Our engineers work on Spybush Lane, Bryces Lane and Gravel Close and the roads around them. Our working area takes in SO24, every street of it. Other places close to Brown Candover include Totford (1 mile south-west), Northington (1 mile south-west), Preston Candover (2 miles north-east), Upper Wield (3 miles east) and Old Alresford (3 miles south). Within a short drive, we also cover Basingstoke (9 miles north), Winchester (9 miles south-west), Eastleigh (15 miles south-west) and Andover (14 miles west).
Local landmarks in Brown Candover
In Brown Candover, that means homes and buildings near The Woolpack Inn, among other places. The nearest railway station is Micheldever station, roughly 4.4 miles north-west. A little further out are Barton Castle (2.7 miles east).
Towns and villages near Brown Candover
More services for Brown Candover
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead