Kent · Heat pump installation
Durrant Green air source heat pumps
Heat pump installation, in Durrant Green and nearby. Call for a fixed-price quote, and we’ll reply the same working day.
- Working out where a cylinder could go
- Questions about listed buildings or conservation areas
- A boiler that’s getting old
How we handle air source heat pumps in Durrant Green
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers hot water cylinders, radiator systems and underfloor heating, and common reasons people get in touch are checking whether planning permission is needed and deciding which kind of heat pump suits the home.
Homes around Durrant Green usually have room outside for a heat pump, so the design focuses on heat loss and radiators.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Where
- Durrant Green (TN26)
- Wider area
- Kent
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed-price quote after a site survey
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Replies
- On the working day you ask
- Call
- 07833 053749
- Reviewed
- 30 October 2026
Questions from Durrant Green
Will a heat pump in Durrant Green need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. A conservation area takes in the middle of Durrant Green. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Durrant Green, typically Ashford council).
Will you come out to Durrant Green?
Yes, smaller places are covered as well as towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can you come out in an emergency?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll tell you what to do first.
How long does a heat pump installation take?
It takes a few days on site, depending on the cylinder, the radiators and the pipework involved. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
How much does an air source heat pump cost?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder. Air-to-air is priced after a survey.
Will skipping a service affect the warranty?
Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so it’s worth checking. Keep every service record either way.
What accreditations do you have?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Heat pumps in Durrant Green: local notes
About 75% of households live in detached or semi-detached houses, according to Census 2021 figures. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Period properties close to Church of St Michael can suit a heat pump, though insulation and any heritage protection are checked first. Historic houses such as Smallhythe Place, about 4.3 miles south, are a reminder that listed homes need consent before a heat pump goes in.
Durrant Green is about 8 miles west of Ashford, in Kent. For air source heat pumps in and around Durrant Green, please give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk for a fixed-price quote. Our area covers London and the South East, including Durrant Green. We cover 922 places across Kent, large and small. We also work in Eastbourne, around 28 miles away.
Our nearest recent job to Durrant Green was on Mermaid Street, Rye (TN31), about 10 miles south: installing three Fujitsu wall-mounted units in guest bedrooms, with the outdoor units positioned in the hotel’s walled rear garden.
If you need air source heat pumps at a property on Ashford Road and Biddenden Road or a nearby road, we can help. All of TN26 is covered, from busy streets to back roads. Close to Durrant Green, our area also takes in Stede Quarter (1 mile north-west), Woolpack Corner (2 miles west), Biddenden (3 miles north-west), Curteis' Corner (3 miles north-west) and Standen (3 miles north-west). Within a short drive, we also cover Maidstone (14 miles north-west), Ashford (8 miles east), Foley Park (14 miles north-west) and Paddock Wood (14 miles west).
Local landmarks in Durrant Green
We fit and service air conditioning in homes and premises around Homewood School and Wattle Wood. The nearest railway station is Pluckley station, about 4.5 miles north-east of the centre. Other landmarks nearby include Tenterden and District Museum (2.2 miles south) and Benenden Hospital (3.4 miles west).
How the visit works
Testing is the last part of the visit wherever the system can be switched on. Then we show you what we’ve done and answer any questions, and anything that needs attention later is pointed out. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We agree a date with you and plan the visit to Durrant Green so we arrive with what’s needed.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Dig out any previous service or F-Gas records
- Mention any parking restrictions near the property
Ask for a quote
To help us quote: where the property is and what kind of building it is, pictures of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, phone us on 07833 053749 or send an email.
Related advice
Places near Durrant Green
More services for Durrant Green
After we’ve gone
After the visit, a few habits help:
- Know the servicing conditions in your warranty
- Look at insulation alongside the heat pump
- File the MCS certificate safely
If anything does not seem right after installation, phone 07833 053749 or drop us a line and we’ll talk it through. A yearly service is a good habit.
Do not cover radiators with furniture or heavy curtains so the heat can get into the room.
Landlords, agents and facilities managers
Bigger systems bring extra duties: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We arrange the inspection, get the system ready and put right anything it picks up.
We regularly work with managing agents. Send the address, what’s needed and how access works and we’ll come back with a fixed-price quote.
Before you call an engineer
Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath