Greater London · Heat pump installation
Air Source Heat Pumps in Downe
Expert air source heat pumps for Downe: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Working out whether radiators need upsizing
- Comparing heat pump types
- Working out where a cylinder could go
Common questions in Downe
Does the Boiler Upgrade Scheme cover homes in Downe?
Downe is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Do I need permission to put air conditioning in my flat in Downe?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
How much time does a heat pump install need?
A typical installation takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. We plan the work so you are without heating for as little time as possible, and we explain it in advance.
How do you keep the place clean during the work?
Floors and furniture near the work are covered with dust sheets before we start, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
Is there a survey before the work?
Yes. Every job is looked at first, on a survey, or from your photos and details where the job is simple. Then you get a fixed-price quote.
Can you set up regular servicing?
Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
Do I need to service the system to keep the warranty?
It can, for some brands. Send us the make and model and we will tell you what the manufacturer expects and stick to the interval they set.
Air source heat pumps for homes and businesses in Downe
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home, so an add-on next to a boiler is not eligible. Common call-outs are for replacing a combi boiler with a heat pump and wanting to stop using oil, LPG or gas for heating, on hot water cylinders, air-to-air heat pumps and homes heated by oil, LPG or gas.
Homes in Downe are often flats and terraces, where outside space is limited, which affects which heat pump suits. Air-to-water needs room for the outdoor unit and typically a cylinder, while air-to-air units take less room.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Place
- Downe (BR6)
- Wider area
- Greater London
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quote
- A fixed-price quote up front
- Response
- We reply the same working day
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
Towns and villages near Downe
Also in Downe
Rented and managed buildings
From a single flat to a whole estate, the approach is the same: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
Portfolio owners often want one contractor and one number. We work across London and the South East, so work at different addresses can be planned together and kept to a regular schedule.
Air source heat pumps in Downe: the local picture
For a London home, the outdoor unit position and the MCS noise check need careful planning.
Live in one of the older houses around St Mary's Church? Expect the survey to look closely at heat loss and at the building’s planning status. If your home is listed, like Down House about 0.6 miles south, listed building consent comes before any heat pump work.
Downe is about 4 miles south-west of Orpington, in Greater London. Our engineers cover Downe for air source heat pumps, along with the rest of Greater London. Downe is one of 764 places in Greater London where we work.
Not far from Downe, a recent job of ours was on Station Road, Orpington (BR6), about 4 miles north-east: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
Postcode districts we cover here: BR6. You’ll find streets such as High Street, North End Lane and Belle Vue Road, and we cover them all. We also cover the places around Downe: Farthing Street (1 mile north-west), Hazelwood (1 mile east), Luxted (1 mile south), Leaves Green (1 mile west) and Single Street (2 miles south). Further out, we also cover London (13 miles north-west), City of Westminster (15 miles north-west), Marylebone (15 miles north-west) and St Pancras (15 miles north-west).
What’s near Downe
In Downe, that means homes and buildings near The Queens Head pub, Charles Darwin School and South Park and the streets around them. Downe’s nearest station is Chelsfield station, roughly 2.6 miles north-east of the centre. Nearby you will also find Crofton Roman Villa (2.7 miles north-east) and Princess Royal University Hospital (1.8 miles north). Not far away are Downe Bank Nature Reserve and Betsom's Hill.
How we price air source heat pumps
You will get a fixed price before any work starts. It takes into account:
- Access, including height, roofs and ladders
- What kind of system it is
- Which make and model is being fitted or worked on
What you pay reflects the actual work. That is why we look at the job first, from pictures or on a survey, and the price is agreed before we start.
What to send for a quote
A few details help us quote accurately. With your enquiry, please include:
- Wide pictures of the room or the existing unit
- The address and the type of property
- A photo of the consumer unit with the cover closed
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
The process
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then the work itself, and finally we test, record and explain. Most of the time goes on the middle part, and that takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. For a job in Downe, tell us about parking, permits and access to the building when you get in touch.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Before we arrive
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Let us know where we can park and unload
Ask for a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Read more
Looking after it afterwards
So the system stays in good health:
- Store the MCS certificate and warranty documents together
- Clear leaves and debris from the outdoor unit
- Diary the next service
Should you have questions after the install, phone us on 07833 053749, or email if that’s easier and we will talk it through. Annual servicing helps keep the system working well.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside, so keep it clear all year.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager