Kent · Heat pump installation
Heat pump installation in Hazelwood, Kent
Air source heat pumps in Hazelwood from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- Checking emitters for a heat pump
- Deciding which kind of heat pump suits the home
- Checking eligibility for a heat pump grant
Looking after your system
Every system needs looking after, and most of it is easy. Our tips:
- Let the heat pump run steadily, as set up at handover
- Know the servicing conditions in your warranty
- File the MCS certificate safely
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
A well-insulated home helps a heat pump because it reduces the heat the system needs to supply.
Air source heat pumps in Hazelwood
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Sizing by rule of thumb isn’t good enough. The work covers radiator systems, underfloor heating and hot water cylinders, and common reasons people get in touch are ageing boilers that will need replacing and plans to switch to electric heating with a heat pump.
Homes around Hazelwood normally have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Where
- Hazelwood (TN14)
- Wider area
- Kent
- Certified
- F-Gas certified, NICEIC approved, MCS
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed, in writing
- Phone
- 07833 053749
- Checked
- 30 October 2026
Homes in Hazelwood and heat pumps
About 14 miles out from central London, Hazelwood is part of the South East area we work across. VOA council tax data date about 45% of homes across Hazelwood and its surrounding area to the post-war years, 1945 to 1972, and Census 2021 figures found about 76% of households in detached or semi-detached houses. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
If your home is listed, like Down House about 1 mile west, listed building consent comes before any heat pump work.
Hazelwood is about 4 miles south of Orpington, in Kent. From the centre of Hazelwood to the outskirts, we cover air source heat pumps, from a single room to a whole building. Count every place we list in Kent and you reach 922, with Hazelwood on the list.
The closest recent job we can point to from Hazelwood was on Station Road, Orpington (BR6), about 4 miles north: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
Our engineers work on Hazelwood Road, Cudham Lane North and Spinney Way and nearby roads. Every address in TN14 is within our area, from busy streets to back roads. We also cover Downe (1 mile west), Luxted (1 mile south-west), Cudham (1 mile south), Single Street (1 mile south-west) and Green Street Green (1 mile north-east). Within a short drive, we also cover Dartford (10 miles north-east), Sevenoaks (6 miles south-east), Gravesend (15 miles north-east) and Tonbridge (13 miles south-east).
Landmarks near Hazelwood
Around Hazelwood, our work takes us to homes and businesses near George and Dragon pub and Green Street Green Primary School and the streets around them. For rail, the closest station is Chelsfield station, about 2.1 miles north-east of the centre. A little further out are Orpington Hospital (2.1 miles north-east) and Crofton Roman Villa (2.7 miles north). The countryside around Hazelwood includes Betsom's Hill and Downe Bank Nature Reserve.
When to call us in Hazelwood
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
If any of these sounds familiar, it’s worth a diagnosis:
- Checking whether planning permission is needed
- Deciding on the outdoor unit position
- An oil, LPG or gas boiler near the end of its life
Older homes near St Mary's Church may need extra checks for planning and heat loss before a heat pump is designed.
Before booking anyone
- Why the equipment they’re quoting suits the job
- Whether they hold F-Gas company certification, not just individual qualifications
- Whether extra work needs your approval first
Towns and villages near Hazelwood
Also in Hazelwood
How it works
The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes from a couple of days to around a week, depending on the system and how much of the heating changes, and we clear up before we go. Rural lanes and tight entrances are worth mentioning before a visit to Hazelwood.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Mention any parking restrictions near the property
- Make sure we can reach the outdoor unit, or where it will go
- Move furniture away from the wall where we will be working
Getting a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
Advice
Questions from Hazelwood
Do you cover smaller places like Hazelwood?
Yes, smaller places are covered as well as towns. A few photos and the postcode are enough to get things started.
Can you do air source heat pumps in Hazelwood?
Yes. We work across London and the South East from our base in East Grinstead, and Hazelwood is part of that. To start, phone us on 07833 053749 or use the quote form with a few pictures.
Does the grant cover air-to-air heat pumps?
Yes, but only where it becomes the home’s main heating. The £2,500 applies when it replaces the fossil-fuel heating, covers the full heating demand, is fitted by an MCS certified installer and serves a home. Fitted alongside a boiler, it will not qualify.
Am I eligible for a heat pump grant?
That depends on the scheme conditions, which we check for you. The installer applies for the grant, so we handle the application if you’re eligible.
Is a heat pump permitted development?
In England, many air source heat pumps on houses can be permitted development provided the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.
What VAT do I pay on a heat pump?
Under HMRC Notice 708/6, a heat pump installed in a home is zero-rated until 31 March 2027, then 5%. For air-to-air systems, we confirm the VAT on your quote.
Which type of heat pump is right for my home?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Safe owner checks
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and give us a ring on 07833 053749.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead