Kent · Heat pump installation
Air Source Heat Pumps in Densole
Air source heat pumps across Densole and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Working out where a cylinder could go
- An oil, LPG or gas boiler near the end of its life
- Finding a place for the outdoor unit
Air source heat pumps in Densole
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers underfloor heating, air-to-air heat pumps and homes heated by oil, LPG or gas, and common reasons people get in touch are questions about where the outdoor unit can go and plans to switch to electric heating with a heat pump.
In a place like Densole, some homes are listed, because permitted development does not apply within the grounds of a listed building, so we check consent first.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Where
- Densole (CT18)
- Wider area
- Kent
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed after a survey or photos
- Response
- Answered the same working day
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Aftercare tips
Every system needs looking after, and most of it is easy. A few tips:
- Ask about the grant before you commit
- Use the settings explained at handover
- Keep the MCS certificate with the manufacturer’s paperwork
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Book a service every year. Check the manufacturer’s terms, as they may include servicing conditions.
Densole: your questions answered
Do you cover Densole for air source heat pumps?
Yes. Densole is one of the places we cover. To start, give us a ring on 07833 053749 or drop us a line with a few pictures.
Is Densole within the area you cover?
Yes. Densole is within the area we cover across London and the South East. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
What VAT do I pay on a heat pump?
Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. It does not apply to businesses. This is general information, not tax advice.
What’s the price of a heat pump installation?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. The heat pump size, radiator changes and the cylinder decide where in that range you are, and air-to-air systems are priced after a survey.
How long will it take to install a heat pump?
Expect it to take a few days on site, depending on the cylinder, the radiators and the pipework involved. How much of the heating changes decides most of the time and the timing is set out with your quote.
Why does F-Gas certification matter?
For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before you book anyone and we’ll gladly show you ours.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
Owner checks or an engineer?
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Owner care supports servicing; it doesn’t replace it. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
How the visit works
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. After that, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. If a lane or gateway near Densole is tight for a van, let us know and we’ll plan for it.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Let us know where we can park and unload
- Keep pets and children away from the work area
- Make sure someone can let us in at the agreed time
Get a fixed-price quote
For a fixed-price quote, ring 07833 053749 or use the quote form with the address and a few details about the rooms or units involved. Photos help a lot. You’ll hear back from us the same working day.
Advice
When it’s something else
We’d rather tell you now than sell you work that won’t help, so here are the limits:
- Insulation work, such as loft or cavity wall insulation
- Tax rulings, which only HMRC can give
- Disconnecting or servicing a gas boiler
If you’re not sure, just ring us on 07833 053749 or fill in the contact form and we’ll give you a straight answer before you book.
Where we work
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Underfloor heating
- Radiator systems
Towns and villages near Densole
Also in Densole
What a heat pump looks like in Densole
About 60 miles out from central London, Densole is part of the South East area we work across. About 47% of homes in and around Densole have been built since 2000, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 68% of households in detached or semi-detached houses. Better insulated, newer homes are often a good match for a heat pump. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near St Luke's, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. If your home is listed, like Acrise Place about 1.2 miles north-west, listed building consent comes before any heat pump work.
Densole is about 3 miles north of Folkestone, in Kent. If you need air source heat pumps in Densole, please phone 07833 053749 or use the quote form for a fixed-price quote. We work across London and the South East, including Densole. Densole is one of 922 towns, villages and districts in Kent where we work for homes and businesses. Eastbourne, roughly 45 miles off, has its own page on this site.
Every address in CT18 is within our area, from the main roads to the quietest streets. From St John's Close, St John's Way and Canterbury Road to the smaller roads in between, nowhere is left out. Close by, we work in Hawkinge (1 mile south), Swingfield Minnis (1 mile north), Old Hawkinge (2 miles south-east), Arpinge (2 miles south-west) and Selsted (2 miles north). Larger places within reach include Ashford (13 miles west), Canterbury (11 miles north), Dover (6 miles east) and Folkestone (3 miles south).
What’s near Densole
For rail, the closest station is Folkestone West station, about 3.1 miles south. Well-known places in the area include Elham Valley Countryside Centre And Railway Museum (2.7 miles south-west) and Folkestone Castle (2.1 miles south). For a walk, there’s Cheriton Hill.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager