East Sussex · Heat pump installation
Heat pump installation in Cliffe, East Sussex
One call covers heat pump installation in Cliffe, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Deciding which kind of heat pump suits the home
- Checking eligibility for a heat pump grant
- Planning and permitted development questions
About our air source heat pumps in Cliffe
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. The work covers air-to-air heat pumps, underfloor heating and hot water cylinders, and common reasons people get in touch are radiators that may be too small for a heat pump and comparing heat pump types.
Older homes around Cliffe can be draughty or have solid walls, which a heat loss calculation will show. Sometimes insulating first makes more sense.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.
- Place
- Cliffe (BN7, BN8)
- Wider area
- East Sussex
- Replies
- We reply the same working day
- Quote
- Fixed-price quote after a site survey
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
Homes in Cliffe and heat pumps
About 37% of households live in terraced houses, according to Census 2021 figures. In a terrace, the outdoor unit position and the MCS noise check need particular care.
If your home is one of the older properties near Church of St Thomas at Cliffe, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. With Anne of Cleves House about 0.7 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump.
Cliffe is about 1 mile east of Lewes, in East Sussex. Anywhere in BN7, we cover air source heat pumps. 289 places in East Sussex are on our list, from busy centres to quieter spots. Brighton is in our area too, around 7 miles away.
The closest recent job we can point to from Cliffe was on High Street, Lewes (BN7), about 1 mile west: installing a Fujitsu wall-mounted split system in the retail area, with the outdoor unit positioned in the rear courtyard to preserve the listed street frontage.
Cliffe sits on or near the A26, which makes travel easy. If you need air source heat pumps at a property on Ham Lane, New Road and Court Road or anywhere close by, we can help. Places around Cliffe that are also on our list: Southover (1 mile south-west), South Malling (1 mile north-west), Lewes (1 mile west), Hamsey (2 miles north) and Offham (2 miles north-west). Within a short drive, we also cover Eastbourne (13 miles south-east), Seaford (8 miles south-east), Hailsham (10 miles east) and Crowborough (14 miles north-east).
Landmarks near Cliffe
We fit and service air conditioning in homes and premises around Gardeners Arms, Railway Land and Lewes Old Grammar School. There’s a railway station in Cliffe itself: Lewes station. A little further out are Lewes Castle (0.5 miles west) and Lewes Victoria Hospital (1.1 miles west). Green spaces nearby include Cliffe Hill and Malling Down.
Also near Cliffe
Also in Cliffe
How the job changes from property to property
Heat loss surveys
A heat loss survey measures how much heat each room loses on a cold day. It’s the basis for sizing the heat pump and the radiators.
VAT on heat pumps
Please treat this as general guidance rather than tax advice.
Safe owner checks
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and ring 07833 053749 or fill in the contact form.
Keep a note of anything odd: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo or a short video of the display is even better.
The process
The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes, and we clear up before we go. Visits to a place like Cliffe are planned ahead, so we arrive with what the job needs.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Clear a path to the units and the space around them
- Clear access to the fuse board
- Make sure someone can let us in at the agreed time
Get a fixed-price quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price before any work starts.
Read more
Common questions in Cliffe
Does the Boiler Upgrade Scheme cover homes in Cliffe?
Cliffe is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Do I need planning permission for a heat pump in Cliffe?
It depends on the property. The Lewes Conservation Area takes in the middle of Cliffe. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Lewes council, which is usually the planning authority for Cliffe.
Do you have a 24/7 line?
Yes, day and night. When you call, tell us the make, what’s happening and any error code, and we will talk you through the next steps.
Which accreditations do you hold?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We’re members of Checkatrade too.
Should I choose air-to-water or air-to-air?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.
Can I do any of the installation myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Do you survey before quoting?
Yes. Every job is looked at first, on a survey, or from your pictures and details where the job is simple. A fixed-price quote follows.
Why it’s worth doing now in Cliffe
From 1 April 2027, VAT on heat pumps in homes rises from 0% to 5%. If you’re thinking about a heat pump, that date is worth knowing alongside your own plans for the property. A dirty or faulty system works harder and costs more to run.
Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we will talk you through it.
Why people in Cliffe choose us
- Clear warranty information from the manufacturer
- Emergency calls taken 24/7
- NICEIC approved for electrical work
- Fixed-price quotes after a survey or photos
Take a look at our cost guide or our accreditations and certificates.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager