Kent · Heat pump installation
Heat pump installation in Broad Oak, Kent
Heat pump installation, in Broad Oak and nearby. Call for a fixed-price quote, and we will reply the same working day.
- Not knowing whether a grant applies
- Plans to switch to electric heating with a heat pump
- Radiators that may be too small for a heat pump
FAQs for Broad Oak
Is the heat pump grant available in Broad Oak?
Broad Oak is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Do you cover smaller places like Broad Oak?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Do you offer emergency call-outs?
Yes. There’s a 24/7 emergency line for breakdowns that cannot wait. Ring 07833 053749 any time and explain the problem.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Can we book visits on a schedule?
Yes. Tell us what you have and how it’s used and we will propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
What accreditations do you have?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we’re Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
Air source heat pumps in Broad Oak, done properly
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb isn’t good enough. The work covers underfloor heating, hot water cylinders and air-to-air heat pumps, and the jobs we see most are deciding which kind of heat pump suits the home and questions about the Boiler Upgrade Scheme.
Homes around Broad Oak normally have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Place
- Broad Oak (CT2)
- Region
- Kent
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Price
- Fixed, in writing
- Certified
- NICEIC approved, F-Gas certified, MCS
- Enquiries
- Answered the same working day
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Also near Broad Oak
What else we do in Broad Oak
Air source heat pumps around Broad Oak
In the mile around Broad Oak’s centre, 2 conservation areas have been designated. Historic England lists about 7 buildings and structures within half a mile of the centre of Broad Oak, including Mead Manor (grade II). Where a home is affected, the outdoor unit position is settled with the local planning authority (typically Canterbury City council) before the heat pump design is finished. Census 2021 figures found about 74% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
For a home near Sturry station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. If your home is one of the older properties near St Nicholas' Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Broad Oak is about 2 miles north-east of Canterbury, in Kent. Anywhere in CT2, we cover air source heat pumps. Our list for Kent has 922 entries, and Broad Oak is one. The nearest of our city pages is Bromley, around 48 miles from Broad Oak.
Our engineers cover all of the CT2 postcode area for air source heat pumps and the roads nearby. Whether you’re on Porty Road, Madeleine Road and Dragon Way or anywhere close by, we can help. Close to Broad Oak, our area also takes in Sturry (1 mile east), Calcott (1 mile north), Westbere (2 miles east), Hicks Forstal (2 miles north-east) and Hersden (2 miles east). Further out, we also cover Margate (13 miles north-east), Dover (14 miles south-east), Ramsgate (13 miles east) and Broadstairs (14 miles east).
What’s near Broad Oak
Locally, jobs take us to houses, flats and workplaces close to Chequer's Wood and Old Park, Spires Academy and Royal Oak Public House, among other places. For rail, the closest station is Sturry station, roughly 0.7 miles south-east of the centre. Well-known places in the area include St Martins Hospital (2.2 miles south) and Whitefriars Shopping Centre (2.6 miles south-west). Not far away are West Blean and Thornden Woods.
Landlords, agents and facilities managers
We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed-price quote.
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side, and the paperwork can go to both.
System by system
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
Air-to-water heat pumps
The price for air-to-water is £8,000–£16,000 (0% VAT on homes), before the grant. Eligible homes in England and Wales can get a £7,500 Boiler Upgrade Scheme grant towards it, and we apply for it as the installer.
How it works
We book the visit for a day and time that suit you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your photos or the details you gave us. If something is different, we talk it through with you before carrying on. After that, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Seeing the property in photos first means the trip to Broad Oak can be planned properly.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
How to prepare
- Unlock any gate, garage or side passage we need
- Keep pets and children away from the work area
- Tell us about parking and loading
How to get a quote
Here’s what helps us quote: where the property is and what kind of building it is, pictures of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Then phone 07833 053749 or drop us a line.
Related advice
When it’s something else
Not every problem is solved by air source heat pumps, and we will tell you before work begins. It doesn’t solve:
- Any gas work on the existing boiler
- Improving the building’s insulation
- Tax advice on your own circumstances
If you’re not sure, just ring 07833 053749 and we will give you a straight answer before booking.
Parts of the system we cover
- Air-to-air heat pumps
- Hot water cylinders
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Underfloor heating
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead