East Sussex · Heat pump installation
Heat pump installation in Broad Oak, East Sussex
For air source heat pumps in Broad Oak, choose an F-Gas certified, NICEIC approved company. A fixed price before any work starts, and a 24/7 emergency line.
- A boiler that’s getting old
- Questions about the Boiler Upgrade Scheme
- Choosing between air-to-water and air-to-air
Air source heat pumps in Broad Oak, done properly
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you’ll need another way to do that. The work covers radiator systems, air-to-water heat pumps and air-to-air heat pumps, and common reasons people get in touch are plans to switch to electric heating with a heat pump and ageing boilers that will need replacing.
Older and listed homes in villages like Broad Oak need extra care, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.
Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, as a manufacturer or a future engineer may ask to see them.
- Location
- Broad Oak (TN31)
- Wider area
- East Sussex
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed-price quote after a site survey
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Response
- Answered the same working day
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Broad Oak questions
Can I get the Boiler Upgrade Scheme grant in Broad Oak?
Yes, the scheme covers homes in England, including Broad Oak, if they qualify. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we are MCS certified.
Do I need planning permission for a heat pump in Broad Oak?
That depends on the building and where the outdoor unit goes. The centre of Broad Oak is in a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Rother council, usually the authority for Broad Oak first.
Does servicing affect my warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we’ll explain them, and book the service at the interval they recommend.
Do you look at the job first?
Yes. Every job is looked at first, either on a site survey or from pictures and details for simple jobs. A fixed-price quote follows.
What’s the price of a heat pump installation?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme though not every home qualifies.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Is the equipment covered by a warranty?
The manufacturer provides it, on its own terms. Some terms depend on regular servicing by a qualified engineer so it’s worth keeping the service records.
Also near Broad Oak
Other services in Broad Oak
Heat pumps in Broad Oak: local notes
The last census (2021) found about 85% of households in detached or semi-detached houses. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is listed, like Great Dixter about 3.3 miles north, listed building consent comes before any heat pump work.
Broad Oak is about 6 miles north of Hastings, in East Sussex. Whether you’re in the middle of Broad Oak or further out, our engineers cover air source heat pumps, from a single room to a whole building. Broad Oak is one of 289 places in East Sussex we cover. Eastbourne, roughly 18 miles off, has its own page on this site.
The closest recent job we can point to from Broad Oak was on High Street, Battle (TN33), about 6 miles south-west: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
Jobs in TN31 are looked at, quoted and booked the same way as anywhere else. Main roads around Broad Oak include the B2089, which makes travel easy. Nearby, we also cover air source heat pumps in Beckley Furnace (1 mile north-east), Broadland Row (1 mile east), Doleham (2 miles south), Udimore (2 miles east) and Beckley (3 miles north-east). Larger places within reach include Hastings (6 miles south), Bexhill-on-Sea (9 miles south-west), St Leonards (7 miles south) and Hastings Old Town (6 miles south).
Around Broad Oak
For rail, the closest station is Doleham station, about 2.2 miles south of the centre. Nearby you will also find Nortons Farm Museum (3.7 miles south-west) and Conquest Hospital (4.7 miles south). Open spaces near Broad Oak include Flatropers Wood.
How it works
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A note on how to find the property and where to park makes a visit to Broad Oak easier.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Make sure someone can let us in at the agreed time
- Find the manual or the paperwork for the system, if you have it
- Mention any roof access, ladders or high-level work
How to get a quote
Here’s what helps us quote: the address and the type of property, a few photos, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Then phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Related advice
Why it’s worth doing now in Broad Oak
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. Dealing with it now is normally simpler than a breakdown later.
Homes, offices, shops and public buildings are all priced the same way: the equipment, the access, the work involved and the time it takes. Ask for a fixed-price quote and we’ll go through it with you.
Why book with us
- We reply to enquiries the same working day
- Clear warranty information from the manufacturer
- MCS certified heat pump installers
- An F-Gas certified company, as the law requires
Read our cost guide or how to check a contractor.
Keeping the system healthy
Looking after it is simple, and it makes the next visit easier:
- Keep radiators clear
- Diary the next service
- Keep the MCS certificate with the manufacturer’s paperwork
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork for future reference.
Do not cover radiators with furniture or heavy curtains, as the system relies on them giving out heat.
What we’re called out for in Broad Oak
An ageing boiler is often the moment people start thinking about a heat pump. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
The things we are asked about most are:
- An oil, LPG or gas boiler near the end of its life
- Questions about listed buildings or conservation areas
- Wanting to stop using oil, LPG or gas for heating
Period properties close to The Parish Church of St George can suit a heat pump, though insulation and any heritage protection are checked first.
What to look for in a quote
- Whose warranty applies, and on what terms
- Whether the price is fixed or an estimate
- How VAT is shown, and which rate applies
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath