Kent · Heat pump installation
Heat pump installation in Ashbank, Kent
Need air source heat pumps in Ashbank? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, then sign it off with written records.
- Questions about where the outdoor unit can go
- Not knowing whether a grant applies
- Moving away from fossil-fuel heating
Air source heat pumps in Ashbank
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. If the problem is moving away from fossil-fuel heating and working out where a cylinder could go, we can help.
Homes around Ashbank typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Location
- Ashbank (ME17)
- Wider area
- Kent
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Quote
- Fixed after a survey or pictures
- Call
- 07833 053749
- Last updated
- 30 October 2026
After we have gone
Looking after it is simple, and it helps at the next service:
- Let the heat pump run steadily, as set up at handover
- Keep radiators clear
- Check what your manufacturer’s warranty asks of you
After commissioning, the installation is registered under MCS and you receive the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
System by system
Air-to-water heat pumps
Air-to-water systems work at lower temperatures than boilers, so radiator sizes matter.
Hot water cylinders
Cylinder size is based on your household’s needs.
Nearby places to Ashbank
Also in Ashbank
Common questions in Ashbank
Do I need planning permission for a heat pump in Ashbank?
It comes down to the building and the spot chosen for the outdoor unit. Central Ashbank is a short walk from the Leeds Lower Street Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Maidstone council, which is usually the planning authority for Ashbank.
Does the Boiler Upgrade Scheme cover homes in Ashbank?
Yes, if the home and the heat pump meet the scheme’s rules: Ashbank is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. You don’t apply yourself: the MCS certified installer does, which is us.
What accreditations do you have?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Do I need to service the system to keep the warranty?
For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we’ll explain them, and book the service at the interval they recommend.
When will I hear back?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Is there a survey before the work?
Yes. For simple jobs, pictures and a few details can be enough, while larger systems and faults that need testing are seen on site.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is the law, not just our preference, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
What we do, step by step
We book the visit for a day and time that suit you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Rural lanes and tight entrances are worth mentioning before a visit to Ashbank.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Keep pets and children away from the work area
- Move furniture away from the wall where we will be working
- Give us access to the outside wall, roof or yard where the outdoor unit sits
How to get a quote
For a fixed-price quote, phone us on 07833 053749 or email us with the address and a few details about the rooms or units involved. Photos help a lot. You will hear back from us the same working day.
Advice
Before you call an engineer
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and call us on 07833 053749.
Air source heat pumps around Ashbank
About 47% of homes in Ashbank and the neighbourhoods around it have been built since 2000, according to the Valuation Office Agency’s council tax figures, and about 72% of households live in detached or semi-detached houses, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
With Leeds Castle about 0.6 miles east, it’s worth asking whether your own home is listed before planning a heat pump. If your home is one of the older properties near St Nicholas's Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Ashbank is about 4 miles east of Maidstone, in Kent. For air source heat pumps in and around Ashbank, please ring 07833 053749 for a fixed-price quote. Our area covers London and the South East, Ashbank included. Ashbank is one of 922 places in Kent where we work. Bromley, roughly 28 miles off, has its own page on this site.
Streets in the area include George Lane and Wykeham Grove, and we cover them all. If your postcode is in ME17, we can take the job on. We also cover the places around Ashbank: Leeds (1 mile south-west), Broomfield (1 mile south-east), Eyhorne Street (1 mile north-east), Chegworth (1 mile east) and Hollingbourne (2 miles north-east). Further out, we also cover Maidstone (4 miles west), Ashford (13 miles south-east), Sittingbourne (8 miles north-east) and Tonbridge (15 miles west).
Near you in Ashbank
Locally, jobs take us to houses, flats and workplaces close to The George Inn and the streets around them. Ashbank’s nearest station is Hollingbourne station, roughly 1.1 miles north-east. Well-known places in the area include KIMS hospital (3.6 miles north-west) and The Dog Collar Museum (0.6 miles east). Green spaces nearby include Detling Hill.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead