Greater London · Air conditioning servicing
Air Conditioning Servicing in New Cross
Air conditioning servicing for New Cross, from F-Gas certified engineers, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- A system that struggles to cool on warm days
- Leak check records that need bringing up to date
- Frost or ice on the refrigerant pipes
Air conditioning servicing in New Cross
Maintenance contracts suit anyone who would rather not have to remember when the next service is due. The visits, the scope and the cost are fixed with your quote, and the servicing happens on schedule. Typical jobs include error codes or flashing lights on the indoor unit and no service record for the last year or more, across air-to-air heat pumps, multi-split systems and VRF systems.
Systems in New Cross often run in both summer and winter, so a yearly service keeps them efficient. Outdoor units on balconies and roofs pick up city dust and debris, and a clean coil cools better.
We’re an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Place
- New Cross (SE8, SE14, SE4)
- Region
- Greater London
- Price guide
- Yearly service from £95 + VAT
- Quote
- Fixed after a survey or pictures
- Credentials
- NICEIC and F-Gas
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What you can do yourself, and what needs us
Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. If you need something moved, we can quote for it.
How we price air conditioning servicing
Typical ranges are on our prices page, and your quote is built on your job. What we look at:
- The pipe route between the units
- Which make and model is being fitted or worked on
- What electrical work the job needs
No two properties are the same, so we price each one individually. The system, the access, the pipe routes and the parts involved all play a part.
Before you get in touch
When you call or email, these details help:
- A photo of the consumer unit with the cover closed
- A few photos of the room and the wall the unit is on, or will go on
- The make and model of the system, from the label
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, call us on 07833 053749, or email if that’s easier.
Common problems we fix in New Cross
Condensate has to drain away from every indoor unit. Sludge and debris can block the tray, the pipe or the pump and the result is drips from the indoor unit.
Most people get in touch after spotting one of these:
- Water dripping from the indoor unit
- Air conditioning that isn’t cooling as well as it did
- Smells coming from the indoor unit
Site managers at schools like Myatt Garden Primary School can have the site’s units serviced during a holiday.
What your quote should include
- Whose warranty applies, and on what terms
- Whether a new circuit is included and who certifies it
- Which VAT rate the quote uses, and why
How the visit works
Our engineers arrive at the time agreed with you and run through the plan before anything else. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. The work itself takes around an hour for one indoor and one outdoor unit, with extra time for each additional indoor unit. Parking bays, permits and roof or balcony access are the first things we ask about in New Cross.
- You tell us the brand, the number of indoor units and any symptoms.
- Inside, the filters, coil and drain tray of each indoor unit are cleaned.
- Outside, the coil is cleaned, the fan checked and the area cleared.
- Electrical connections, controls and refrigerant performance are tested.
- Anything we find is explained, with a fixed price if it needs a repair.
Getting ready for the visit
- Arrange for someone to be there to let us in
- Clear a path to the units and the space around them
- Make sure we can reach the outdoor unit, or where it will go
Get a fixed-price quote
To get a fixed-price quote, call 07833 053749 or email us with the address and a few details about the rooms or units involved. Photos help a lot. You will hear back from us the same working day.
Related advice
New Cross: your questions answered
Does my air con in New Cross need a yearly service?
Typically once a year for homes, more often for busy business systems. Check your manufacturer’s warranty terms too, as some of them make regular servicing a condition.
Do you cover New Cross for air conditioning servicing?
Yes. New Cross is one of the places we cover. Get in touch with the details and we reply the same working day.
Is there a survey before the work?
Yes. Photos often do the job for simple work, while bigger systems and repairs that need testing get a visit.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
Do you work on systems someone else installed?
Yes. Systems fitted by other companies are fine from all the leading brands. Send us the make and model, and any records you have.
Do you work for landlords and businesses?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
What does an air con service involve?
The service covers the indoor units and the outdoor unit: filters, coils, drains and fans, then the electrics, the controls and how the refrigerant circuit is performing. A service record follows.
What else we do in New Cross
Servicing in New Cross: local notes
About 43% of homes in New Cross and the neighbourhoods around it were built before 1919, according to VOA council tax data, and about 73% of households live in flats, according to Census 2021 figures. Balcony, roof or high wall? Knowing where a flat’s outdoor unit is helps us bring the right access kit. London outdoor units collect city dust and grime, so the outdoor coil gets particular attention on a service. The Brockley Conservation Area is within about a third of a mile of the centre of New Cross. Draw a one-mile circle round the middle of New Cross and it takes in 11 conservation areas. Listed buildings are part of the picture here: about 30 within half a mile of the centre, such as Public Library (grade II). Day-to-day work on an existing system is not affected; a replacement outdoor unit on a protected building might be.
Offices and shops near New Cross station can have their systems serviced without closing.
New Cross is about 3 miles south-east of London, in Greater London. Whatever kind of property you have in New Cross, our engineers can help with air conditioning servicing. You’ll hear back from us the same working day and our emergency line runs 24/7. New Cross is one of 764 places in Greater London we cover for homes and businesses.
The closest recent job we can point to from New Cross was on Loampit Vale, Lewisham (SE13), about 1 mile south-east: installing four Daikin cassette units in the main working area and a wall-mounted unit in the private event space.
Ivy Road, Mona Road and Avon Road and the roads off them are all inside our area. All of SE8, SE14 and SE4 is covered, from busy streets to back roads. Close by, we work in St Johns (1 mile east), Telegraph Hill (1 mile south-west), Deptford (1 mile north-east), Nunhead (1 mile south-west) and Lewisham (1 mile south-east). We also work in nearby towns such as London (3 miles north-west), City of Westminster (6 miles north-west), Marylebone (6 miles north-west) and Kensington (8 miles west).
Near you in New Cross
Locally, jobs take us to houses, flats and workplaces close to Wickham Arms, Fordham Park and Addey and Stanhope School. Other local landmarks include St. Paul's (0.7 miles north-east) and Laban Centre (0.9 miles north-east). There’s a railway station in New Cross itself: New Cross station. Well-known places in the area include Fan Museum (1.2 miles north-east) and Greenwich Castle (1.5 miles east). Not far away are St. James's Park Lake and Tower Hill.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead