Surrey · Air conditioning repair
Great Burgh air conditioning repair
Air conditioning repair in and around Great Burgh, from a site survey or diagnosis to sign-off and a fixed price agreed before we start.
- Air conditioning running but not cooling
- Poor airflow even with clean filters
- Drips from the indoor unit
Air conditioning repair for homes and businesses in Great Burgh
Diagnosis call-outs start from £75 + VAT. Once we know the cause, you get a fixed price for the repair before any work goes ahead, so you can decide with the facts in front of you. We’re often asked to deal with a unit that won’t start and an error code or flashing light on the unit, on wall-mounted split systems, VRF systems and heat pumps.
Around Great Burgh, most of our repairs are in homes, with some small businesses. What you tell us about the fault shapes the visit, so a description and a photo of any error code really help.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Place
- Great Burgh (KT18, KT17, KT20)
- Wider area
- Surrey
- Costs
- From £75 + VAT call-out
- Replies
- Same working day
- Pricing
- A fixed price before we start
- Accreditations
- NICEIC and F-Gas
- Phone
- 07833 053749
- Last updated
- 30 October 2026
How it works
We keep the work area tidy as we go, with dust sheets down and offcuts and packaging cleared up. If we need to drill through a wall, we agree the spot with you first. The visit takes a single visit for many faults, while some repairs need a second visit once parts arrive. Photos of the room and the outside wall help us plan a job near Great Burgh.
- Tell us the make, the symptoms and any error code, and send a photo of the display if you can.
- The engineer reads the fault codes and checks the electrics, airflow, drain and refrigerant circuit.
- Once the cause is found, we explain it and fix the price for the repair.
- We repair the fault, and where refrigerant is involved, the leak is found and fixed before recharging.
- Finally the system is tested in operation and you get a note of the fault and the fix.
Preparing for the visit
- Let us know if the building has a permit or sign-in process
- Mention any roof access, ladders or high-level work
- Name a contact who can meet us at the agreed time
Getting a price
To help us quote: the address and the type of property, pictures of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, call 07833 053749.
Advice
Also near Great Burgh
More services for Great Burgh
Common questions in Great Burgh
Who do I call if my air conditioning fails in Great Burgh out of hours?
Great Burgh is within our area, and the emergency line is open 24/7. Say what the system is doing and whether it shows a code, and we will advise on the next step.
Can you do air conditioning repair in Great Burgh?
Yes, Great Burgh is within the area we cover. Just call 07833 053749 or send an email with a few details.
What does F-Gas certified mean?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
Can I do the refrigerant work myself?
Not the refrigerant work. The F-gas rules require certified companies and qualified engineers for it, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Why is there ice on my air conditioning pipes?
The coil gets too cold when air cannot move across it or when the refrigerant charge is low. Check the filter first, and if it’s clean, the system needs a diagnosis.
Do you work on systems someone else installed?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Tell us the make and model and send any paperwork you have.
Can landlords and managing agents book you?
Yes. Homeowners, landlords, agents and businesses all book us in Great Burgh and across Surrey. Let us know who the records should go to.
After we’ve gone
After the visit, a few habits help:
- Stop the unit if water is coming through a ceiling
- If the breaker trips twice, leave it off
- Rule out the simple causes first: filter, mode and temperature
A returning symptom is worth reporting quickly. Let us know what the system is doing and any code on the display, and we will look into it.
Small changes are worth acting on. Drips, noises, weak airflow and error codes are early warnings, and early diagnosis normally means a smaller repair.
Leave it or put it right?
Waiting for hot weather to see whether a fault sorts itself out rarely works. A fault ignored in spring is still there in summer, so it’s worth having it diagnosed while you can plan the repair. A dirty or faulty system works harder and costs more to run.
Height, access and the distance between the indoor and outdoor units can all change the price. Each of those is built into the quote, and the price is fixed before any work starts.
Why book with us
- Enquiries answered the same working day
- F-Gas company certification
- We work on all the leading brands
- Electrical work covered by our NICEIC approval
Take a look at how installs are priced and our accreditations.
Common problems we fix in Great Burgh
Some faults stop the unit completely: fan motors, boards, interconnecting cables and tripped breakers. If a breaker trips again after you reset it, leave it off and call us.
Any of these is worth a proper look:
- A system that needs topping up again
- An error code or flashing light on the unit
- New noises from the system
If a system fails at a school such as Shawley Community Primary School, our 24/7 line takes the call, and planned repairs can wait for the holidays.
What your quote should include
- Which brand and model they’re proposing, and why
- Whether they looked at the job before pricing it
- What paperwork you will receive afterwards
What a repair looks like in Great Burgh
On the National Heritage List, around 6 entries fall within 0.5 miles of the middle of Great Burgh. Day-to-day work on an existing system is not affected; a replacement outdoor unit on a protected building might be. About 46% of homes across Great Burgh and its surrounding area date from 1945 to 1972, according to VOA council tax data. A photo of the outdoor unit and its surroundings tells us what access the visit needs.
Near Tattenham Corner station, as anywhere, a photo of the error code on the controller is the quickest way to start a repair.
Great Burgh is about 2 miles south-east of Epsom, in Surrey. Homes and businesses alike in Great Burgh, our engineers can help with air conditioning repair. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Across Surrey, we cover 395 places, and Great Burgh is one of them.
Not far from Great Burgh, a recent job of ours was on Nork Way, Banstead (SM7), about 2 miles north-east: installing a Mitsubishi Electric multi-split system serving four bedrooms, the study and the living room as part of a whole-house renovation.
With the B290 and B2221 close by, Great Burgh is simple for us to get to. Our working area takes in KT18, KT17 and KT20, every street of it. We also cover Tattenham Corner (1 mile west), Burgh Heath (1 mile east), Epsom Downs (1 mile north-west), Nork (1 mile north-east) and Langley Vale (1 mile west). We also work in nearby towns such as Guildford (15 miles west), Woking (15 miles west), Horley (10 miles south) and Redhill (6 miles south-east).
Local landmarks in Great Burgh
Around Great Burgh, our work takes us to homes and businesses near Merland Rise Recreational Ground, Aberdour School and The Beacon School, among other places. Great Burgh has its own railway station: Tattenham Corner station. Other landmarks nearby include The Ashley Centre (2.1 miles north-west) and Cockney Museum (3.7 miles north). For a walk, there’s Cuddington Meadows and Colley Hill.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead